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I have an email account with BlueHost, which also hosts my web domain. A couple weeks ago I stopped receiving emails and contacted BlueHost tech support. The agent had no clue why I wasn't receiving email. She said "Can you please click on acocunt actions and remove the account and re-addd it. [sic]" I did that, and I was again able to receive emails. But then all my old emails -- sent and received -- had disappeared. BlueHost was able to restore my Inbox emails back to May 19, but was not able to recover any Sent emails. I have a backup of my Thunderbird directory from April, but would like to recover all of my old emails, which apparently still exist because my current Thunderbird Profiles directory contains files corresponding to deleted email folders. For example, my Inbox had a subfolder -- call it ABC -- that was deleted and is no longer visible in my Inbox, but I can find files ABC (no extension) and ABC.msf in my Inbox.sbd folder. My Sent.sbd folder also contains files ABC and ABC.msf. These folders are in C:\Users\aaa\AppData\Roaming\Thunderbird\Profiles\aaa.default\Mail\mail.aaa.com (with "aaa" representing my personal identifiers). mail.aaa.com contains files Inbox, Inbox.msf, Sent, and Sent.msf, which seem to contain my old emails. (Inbox is 132,151 KB and Sent is 289,829 KB, and the file dates are from a couple weeks ago, when I removed and re-added the email account.)

Is there a way that I can recover the old emails?

Thunderbird just updated to 144.0.1 (64-bit), and now I see a blank area where message list used to be. This true for all accounts and all folders.

I used to see this issue temporarily after compacting folders, but usually (but not always) went away and messages showed up. Sometimes I had to close and restart TB. Now even that wont bring up the lists. I'm dead in the water. And, yes, I did reboot my computer as well. Screenshot of this state attached.

Thanks for any help--it's urgent. Bert

i am unable to see my installed themes and therefore can not use them. the only thing that i can see is "extensions" and "plugins". i looked online for a few hours and have found no solutions that work.

Others have mentioned this but I'm not sure if there is a fix/anything is being done. The threads are all from previous Thunderbird versions.

I use Thunderbird for work. I have to find specific emails and folders - get to them quick. I am no longer able to do this. It's really distressing.

This is something really basic, that should be the default or else really easy to change.

I'm on a Windows machine and using Thunderbird 140.3.0esr. I've been using Thunderbird since 2003 and never had any problems. Now I'm panicking!

The issue is very simple. When loading into the roblox website, the page becomes almost completely empty aside from the buttons at the top like Charts, Marketplace and the roblox icon at the top left. All of which do nothing when pressed.

The weird thing is that it works completely fine on an incognito tab..? Now I noticed something similar happening with other roblox's websites, where some parts of the site would break in very similar ways, but I thought nothing of it cause it didn't affect me too much. But after the new update, it extends to everything, not just one sub-page of roblox, the entire website is like this.

I removed my extensions and restarted my browser to see if that would fix anything but it didn't help.

I used to have the https-only mode on, but I have since turned it because I'm unable to hit an http only site. However turning off this setting does not work. After disabling, I have tried disabling all extensions and forced an app restart, but I'm still being forced to https for a site I'm trying to use http for. I am not being forced in a private tab, so this makes me think that disabling https-only doesn't work anymore...

Today when I logged onto my MacBook I found that my Thunderbird desktop application is corrupt. When I attempt to open it states "You can’t open the application “Thunderbird” because it may be damaged or incomplete." Screen shots included.

I last used TB with no issues on Oct 27th.

I have over 20 years of TB emails that I do not want to loose.

I have backed up my profiles folders (there are 3) from >Go>Library>Thunderbird>Profiles

My first question is that I thought there were multiple locations of profiles. One for local. But I can only find the above profile.

My second question is how to I go about re-installing? Should I remove the corrupt application first and and then reinstall? What steps should I take?

Thank you!

My question is above!

I had a free chatGPT on firefox sidebar. you changed it to Anthropic Claude without my permission. Now I have to pay for something I was getting free as a student of a university.

How can I restore the FREE ITEM AND GET RID OF SOMETHING I WILL HAVE TO PAY FOR...AND STILL USE ai?

I have been using Firefox since I first started using computers, so for over fifteen years. Initially, I only used it on my PC, but for the past few years I have also been using it on my iPhone and iPad. Until now, I have been a very satisfied user, but for some time now I have been extremely dissatisfied with Mozilla and Firefox. I have been using Startpage as my search engine for many years and Firefox is set up that way on all my devices. But on Apple devices, every time I open the browser, Google is now set as the search engine again and I have to correct the setting every time. I find this patronising, inconsiderate and extremely rude. If this cannot be changed very quickly, Firefox will no longer be my default browser on any device. I would be very sorry to see that happen, but it really is not acceptable. Are you so short of money that you have to rip off your long-standing users? I would be very grateful for a reasonable and helpful response.

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliably crashing every time I attempt to open Slack.

I've tried clearing my cache both broadly and specific to Slack, with neither producing results. Even tried deleting all cookies on Firefox, which was a bit of a pain, and it was no help.

I did read up on some people encountering a similar issue that could be fixed by deleting the Slack entry in "about:serviceworkers," but this did not help here.

The only extension I'm running is uBlock Origin, which I've been running for probably as long as I've been using Firefox, and that has never presented an issue before either.

Would appreciate any help or advice on the matter.

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

I have purchased a new computer trying to set up a e male account so I can shut down the other computer. its not working it says wrong password of user name what can I do

Recently, all folders only display the Thunderbird start page with a donation request that cannot be clicked away. And when I disable the display of the start page in the settings, nothing is displayed at all (see screenshot).

Thunderbird upgraded itself to version 140.2.0esr (64-bit). I also got a new browser tab for Thunderbird 140 Eclipse. However, now Thunderbird will not receive any new emails. I can see that they're out there via my mobile phone. I don't get any kind of message when I try to receive emails. It's as if it's totally ignoring my request. I have two email addresses - it will not work for either.

Additionally, I am able to send emails out to a gmail address. So the only issue seems to be receiving emails.

Specs: - I have a Windows 11 laptop. - I'm using POP3 (I know, my friends are giving me crap. But I want to keep my emails on my laptop, not on the server. I'm old school that way.).

I've tried requesting emails the following ways: - Hit F5 - Click on File | Get New Messages for | All accounts - Click on File | Get New Messages for | Current account - Click on File | Get New Messages for | <choose the individual account>

I've tried the following to resolve the issue, without success: - I saw online where someone mentioned a bug with the new version. They suggested creating a default account. I already had a default account, but changed it in hopes that it would help. However, it didn't. - I deleted the global-messages-db.sqlite file to try to rebuild the profile (this was also suggested online). The rebuild was successful, but I still could not receive emails.

Can you help me? Thanks very much!

Ken Zwyers

Using firefox 144 on Kubuntu 24 LTS, on wayland, with Nvidia drivers.

I'm one of those guys with 500+ tabs. I also have a bunch of tabs open in specific containers and I recently spent a lot of time sorting most of my hundreds of tabs into a bunch of neat tab groups.

I'm not using any "sync between devices" functionnality

At some point, I open firefox like usual, and I noticed that it appears to be glitched. The rightmost tab (the last tab I had opened) seems to be working fine, but every other tab has no text, and I cannot switch to them. However, the colored line indicating that a tab is opened in a specific container still appears, it's just the tabs names that are missing. Also, firefox seems to generally not be responding, so I decide to close and reopen it.

Upon reopening, firefox restores my tabs, but I'm left with only the last tab I mentionned earlier. The "restore last session" button doesn't appear in "history". Neither "recently closed windows" nor "recently closed tabs" contain my 500+ tabs

I still have my extensions

I still have my bookmarks

I still have my base "new tab" setup, with my background image and my "pinned" websites (I don't know how it's called)

I still have my container "rules" (i.e, firefox still proposes to open specific domains with specific containers, even if I have lost old tabs that were opened in those containers)

I still have my "auto sign-ins" (i.e, I can still log into some websites without re-typing my password)

I have lost my tab groups

I'm used to losing my tabs. So I close firefox, and I go look in it's files.

The image firefox-mpris in the files still displays a youtube tab I was watching (yet this tab doesn't get restored)

I make a copy of sessionstore.jsonlz4 and sessionstore-backup, and try restoring from each backup by replacing sessionstore.jsonlz4 :

- the default sessionstore.jsonlz4 doesn't have my tabs of course

- previous.jsonlz4 has only the single last tab I mentionned earlier.

- recovery.jsonlz4 contains only 20-ish of some of the most recent tabs I had

- the "upgrade" files contains a bunch of tabs but it's from a few months ago so I'm missing the most recent stuff

Using this "scrounger" tool, I can look at what these files contain

https://www.jeffersonscher.com/ffu/scrounger.html

- sessionstore.jsonlz4 and previous.jsonlz4 both contain the single tab we talked about before (plus closed windows I don't care about)

- recovery.jsonlz4 contains exactly 25 recently opened tabs (plus closed windows I don't care about)

- upgrade.jsonlz4 contains 500+ tabs (with container ids, yay), but not the most recent ones of course (plus closed windows I don't care about)

From I saw online it looks like firefox only stores the last 25 tabs in these files, which are the last tabs I actually opened, even if more actually exist. What I really don't understand is : - Why does my upgrade.jsonlz4 file have more than 25 tabs then ? - Where are the other tabs supposed to be stored then ? the .jsonlz4 stores the last 25 tabs, yet firefox (usually) remembers all my 500+ tabs anyway, so where are they stored ?

Also, y'know, pls help me restore my stuff. Thanks.