Showing questions tagged:

@AOL.com the text for the news articles does not load

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other … (read more)

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other browsers and the text shows up. Not sure what setting may effectr this.,

Solved 7 2 257

cannot login into Kick

I cannot login into Kick.com, is it because am on Windows 10? If i use any other browser, it works fine no problems!! (the error it gives me is attached) … (read more)

I cannot login into Kick.com, is it because am on Windows 10? If i use any other browser, it works fine no problems!! (the error it gives me is attached)

Solved 2 1 297

High CPU usage (& extremely slow loading) on certain academic journals (only as of late)

Hi all, By "extremely" I mean an all-caps extremely. Some bulletpoints: Tried deleting stored data of affected websites Affects articles on e.g. science.org and pnas.o… (read more)

Hi all,

By "extremely" I mean an all-caps extremely.

Some bulletpoints:

  • Tried deleting stored data of affected websites
  • Affects articles on e.g. science.org and pnas.org
  • Tested troubleshooting mode
  • Tested against Edge
  • I noticed that the references (bibliography section) loads one by one, very slowly
  • Hence maybe has to do with the integration of GetFTR by the affected journals
  • Disabling tracking protection didn't work
  • Only thing that "worked" (isn't a solution, really) is disabling all scripting and just using reading mode, using e.g. "||pnas.org^$stylesheet" in uBlock; doing that, the papers load in an instance

Example article: https://www.science.org/doi/10.1126/science.aeb1157

I first went to bugzilla, but read: "please consider checking Firefox Help instead of creating a bug", plus I don't know what technical stuff to submit.

If it isn't a configuration issue on my end, then I leave it in your good hands!

(The uploaded screenshot is taken in troubleshooting mode)

edited a typo

Solved 7 1

No emojis display in Firefox.

Since updating Firefox from a previous version, the browser no longer displays any Unicode emoji characters. Where an emoji would normally be rendered (👁), the browser in… (read more)

Since updating Firefox from a previous version, the browser no longer displays any Unicode emoji characters. Where an emoji would normally be rendered (👁), the browser instead displays empty space. Websites such as twitter and discord, which use their own artwork for emoji, are unaffected. This has negatively affected my browsing experience.

For illustrative purposes, I will add a series of emoji and include a screenshot of how they are displayed: (😀🙁😡💀). Other characters still display correctly: (β❖♞䷲⎈𐘢𓀺இ). My computer otherwise displays emoji correctly. The issue persists after disabling extensions, and has persisted between computer restarts.

I am using Firefox version 147.0.4 (aarch64) on a Macbook Air running macOS Sequoia 15.5.

Solved 5 1 506

Why is the paste not working in google sheets?

I was pasting in data from the internet into my spreadsheet and google sheets (or Firefox) is pasting in said data three times and it is driving me insane. I paste the ra… (read more)

I was pasting in data from the internet into my spreadsheet and google sheets (or Firefox) is pasting in said data three times and it is driving me insane. I paste the raw values in a formatted cell, and rapidly it pastes correctly, but then pastes the original data/cell at least once if not twice. Like, say there's a green cell and I paste the values in it, and it works, but it then pastes the data OVER the cell removing the formatting. The worst part? It works correctly on chrome!

Solved 2 1 170

One website will no longer load and display

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only hal… (read more)

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only half of the site's menu loaded and none of my account data loaded. There was just a white circle with a blue streak orbiting inside. After 60-90 seconds of this display, I aborted the attempt to access my data.

I tried logging into the site again today after I had been prompted to download and use a new version of Firefox. The same result: log-in was successful, but only a partial menu loaded and none of my account data was loaded. The orbiting blue streak ran for 60 seconds before I gave up and aborted.

I then tried to access the site using an old version of Microsoft Internet Explorer and everything displayed as expected. I had a full menu displayed and I could view and interrogate my account data.

I only visit this site 3-4 times a month. My last visit was on August 1. Everything displayed properly then.

Solved 2 1

Google search: I'm not a robot" with a reCAPTCHA - everytime

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 152.0.3 (64), no additional Extensions or Plugins, no VPN and have run through the troubleshooting suggestions. Also I uninstalled and reinstalled Firefox. Note: currently I do have extensions installed, previously I did not, however with or without the problem exists Attached screenshots

Solved 2 1 80

How can I stop the underlining of URLs in Firefoxby using text-decoration in my pages?

Until a few months ago, I was able to turn off the underlining of URLs in web pages that I create. But within the last few months, all URLs appear as underlined, even in… (read more)

Until a few months ago, I was able to turn off the underlining of URLs in web pages that I create. But within the last few months, all URLs appear as underlined, even in documents where they had NOT been underlined a few months ago. I am using the text-decoration setting to control this aspect. Look at page https://www.w3schools.com/CSS/tryit.asp?filename=trycss_link2 in the Edge browser, and see the "This link changes text-decoration" change between underlined and not as the cursor is moved on and off of that sentence in the middle box. Now look at the above page in latest Firefox. Moving the cursor on and off of the "This link changes text-decoration" sentence causes NO change to that sentence -- it always is underlined.

I refer to the w3schools.com website when I wish to learn about a new-to-me feature, and I have found their site to be accurate in the past.

Solved 3

Amazon Prime Video no progress bar

Last week we lost the progress bar at the bottom of videos on Prime Video. When I cursor over the bar it returns Infinity:NaN:NaN. Switching to MS Edge and the progress … (read more)

Last week we lost the progress bar at the bottom of videos on Prime Video. When I cursor over the bar it returns Infinity:NaN:NaN. Switching to MS Edge and the progress bar appears as normal. I get the same results in Firefox on both my PC and Laptop. I have updated and reinstalled Firefox to the lastest version. I have NOT added any new extensions in the last year.

Solved Archived 2 514

Audios do not play in a webpage

In the webpage https://www.wnyc.org/story/wild-thing-a-life-of-paul-gauguin-full-bio/ when I click to listen to play a segment (▷ Listen) it shows momentarily a button bu… (read more)

In the webpage

https://www.wnyc.org/story/wild-thing-a-life-of-paul-gauguin-full-bio/

when I click to listen to play a segment (▷ Listen) it shows momentarily a button but then returns to the original (▷ Listen). However, when I open the page in Chrome it plays without any problem. What could be the problem?

Solved Archived 3 160

Firefox doesn't see things written for chrome

I've been a Firefox user for a very long time with no real problems, but this one may force me to move to Chrome. Recently, I've noticed that some things show up or work… (read more)

I've been a Firefox user for a very long time with no real problems, but this one may force me to move to Chrome. Recently, I've noticed that some things show up or work in Chrome, but they don't work in Firefox. I've encountered this problem more recently and it seem to be getting worse. Just today, I had a problem with the V.A. and AMC theater websites. Is there a workaround to this problem. It's going to get bad if even the government is using google extensions.

Solved Archived 1 160

Trouble with my business website log in

I use the website MassageBook.com for my business scheduling and communications. Yesterday, everything worked fine. Today, for some reason, I clicked to log in through F… (read more)

I use the website MassageBook.com for my business scheduling and communications.

Yesterday, everything worked fine. Today, for some reason, I clicked to log in through Firefox and it got stuck in a loop, returning to the log in page but never actually logging in. I contacted MassageBook and the suggested using Google Chrome to log in. This worked perfectly!

My preferred browser is Firefox, but it's not working for my most used website! I would appreciate this being looked into and corrected ASAP!

Pam Reynolds

Solved Archived 1 170

I cannot access Fry's digital coupons.

I cannot access Fry's digital coupons - it always says: no coupons available try again later. Fry's customer service says it is my server not Fry's that is the problem.… (read more)

I cannot access Fry's digital coupons - it always says: no coupons available try again later. Fry's customer service says it is my server not Fry's that is the problem.

Can you help?

Locked 2 160

Cannot connect to IRS login page

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologi… (read more)

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologize but there seems to be an issue completing your request. Please try again in a few minutes." An error URL is also attached.

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfuB6lQpSku%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

This is not a new problem and has been ongoing for over a year. I have found several messages in the Mozilla support system describing the exact same problem from different users. There does not seem to be a fix that has been found. The information that I have found regarding the IRS website does not suggest that it will only work with Chrome or Chrome based browsers. But I can easily use the site with Edge.

There are several sites that I am unable to access with Firefox that force me to use Edge. I understand that Firefox has its security idiosyncrasies. But As this number climbs, and to include what are public facing government sites, a question I will soon ask is why use the Fireofox browser?

Solved Archived 2 606

youTube videos are choppy and drop frames in Firefox

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chr… (read more)

When I play YouTube videos in Firefox, the video stutters and drops frames, even when set to 480p. The audio continues to play normally. This issue does not happen in Chrome on the same laptop.

The problem started about a week ago. I’m using Firefox on Windows 11. Restarting Firefox did not resolve the issue. I’ve attached screenshots for reference.

Locked Archived 1 388

Can't access eBay, suspect Firefox but not sure

Hi, I'm still using Windows 7. Yes probably that's a cause but I'm not sure how. I'm using Firefox 115.38.0esr. Now for a while I've been finding it difficult to log int… (read more)

Hi, I'm still using Windows 7. Yes probably that's a cause but I'm not sure how. I'm using Firefox 115.38.0esr. Now for a while I've been finding it difficult to log into eBay. I'd try and log on and get this message "SORRY

Something went wrong on our end

<a varying error number>

Please go back and try again or go to eBay Homepage."

I'd go to the homepage and successfully log in. Then it took more than one try. Now I can't log in at all. I can still log in on a buying only account. It doesn't allow me to use the password, but it will accept access via text message. With the seller accounts, it doesn't give the option for access via text message only. Can this be fixed by Mozilla? I removed all extensions, and reset by PC to an earlier backup in case corruption was a cause. I've also deleted the cash.

Solved 2 10