Showing questions tagged:

blind copy is not working!!

When I send a message to anyone using the blind copy option, both the name and email address appears on the recipients copy of the email. This first started in December … (read more)

When I send a message to anyone using the blind copy option, both the name and email address appears on the recipients copy of the email. This first started in December ( I send Quarterly mailings to several groups.) I have used this program for last couple of years and never had this problem before. What has happened and how can I correct it.

It looks like they are being sent as a blind copy, but they arrive with the email address showing.

Solved Archived 12 323

Email Hacker

Hello, I am receiving phone calls and emails from contacts in my current address book stating that my email has been hacked. Someone is sending them emails stating that m… (read more)

Hello, I am receiving phone calls and emails from contacts in my current address book stating that my email has been hacked. Someone is sending them emails stating that my company has changed their ACH accounting numbers. I need to resecure my account and I have started by changing passwords, however, I am not receiving emails that are currently being sent to me. I assume those are being rerouted to whomever has hacked my account. Can you please advise on how I should proceed? Thanks

Locked Archived 1 284

Remote Images Still Blocked

I have changed the privacy settings as suggested in the help guide, but any image I text to my e-mail is blocked. They can only be double clicked on the footer to open th… (read more)

I have changed the privacy settings as suggested in the help guide, but any image I text to my e-mail is blocked. They can only be double clicked on the footer to open them in another application. Is it possible to have them load automatically in the body of the e-mail?

Solved Archived 10 120

Error when sending S/MIME encrypted email

Hi guys, I'm communicating with some colleagues using S/MIME encrypted messages. I have already imported all the necessary licenses, and all licenses are valid until 2034… (read more)

Hi guys,

I'm communicating with some colleagues using S/MIME encrypted messages. I have already imported all the necessary licenses, and all licenses are valid until 2034. I can receive and read all the encrypted messages they sent me, but every time I try to reply or send them (the same people) encrypted messages, the error pops up saying 'End-to-end encryption requires resolving certificate issues'. I already checked all the licenses but couldn't find any issues. Can you suggest some ways to resolve it? Thank you!

Locked Archived 1 189

cant log on due to password settings

I think this comes from google and they seem to want me to set my google account to accept Thunderbird's less restrictive security policy. I'm not sure any of this is co… (read more)

I think this comes from google and they seem to want me to set my google account to accept Thunderbird's less restrictive security policy. I'm not sure any of this is correct and it thurns out there is no simple way to fix my google account. I'm losing interest fast. I have not used Thuderbird for a year, and if i'm correct, something happened at google in that time to lock me out. This was working very well a year ago. tnx

Locked Archived 2 99

I'd like to have my mails hidden until i enter my password in Tunderbird

Multiple people use this pc and Tunderbird. When I open Tunderbird it show the mails I had last time I openend it. I would like it to be hidden until I enter my password … (read more)

Multiple people use this pc and Tunderbird. When I open Tunderbird it show the mails I had last time I openend it. I would like it to be hidden until I enter my password so only I can see the emails. Can anyone please help?

Solved Archived 4 217

I can't set up Thunderbird to cope with 'modern authentication' on my Hotmail account, using a local Windows account on Windows 10

I use Thunderbird 115.12.2 (64-bit) with Hotmail, using a local account on Windows 10. Microsoft is introducing 'modern authentication' on Hotmail, and I want to be read… (read more)

I use Thunderbird 115.12.2 (64-bit) with Hotmail, using a local account on Windows 10. Microsoft is introducing 'modern authentication' on Hotmail, and I want to be ready for this, but I cannot follow the guidance at https://support.microsoft.com/en-gb/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d

If I try to alter my existing Thunderbird Account Settings for my Hotmail account, the authentication method for Outgoing Server (SMTP) is shown as Normal Password but there is no option to change it to OAuth2. If I delete and recreate my Hotmail account in Thunderbird, I get an error message from Microsoft saying that I cannot log in because my browser is not set to allow cookies -- even though I believe I have set both Thunderbird and Firefox (my default browser) to allow cookies.

Solved Archived 5 989

Can I lock or disable the Show Password button for saved passwords?

We are planning to use Mozilla Thunderbird as the email/chat application for our users, however, because our security policies we can not give the passwords to the users.… (read more)

We are planning to use Mozilla Thunderbird as the email/chat application for our users, however, because our security policies we can not give the passwords to the users. If we can disable the "Saved Password" button or the "Show Passwords" button using the "mozilla.cfg" file, it will be an extraordinary solution. I tried adding some like: lockPref("signonViewerDialog.enabled", false) lockPref("signon.ViewerDialog.enabled", false) They are being shown at the config editor, but not working.

I will appreciate any help!

Thank you.

Solved Archived 2 186

Adding TB Profile to Firewall Exclude "Safe"

Hello, VER: 128.3.0esr (64-bit) Since I have updated to the newest version of TB, it is now a continiuous issue with "Not Responding". This is happening on three differen… (read more)

Hello, VER: 128.3.0esr (64-bit)

Since I have updated to the newest version of TB, it is now a continiuous issue with "Not Responding". This is happening on three different computers with my mail accounts. I am using Godaddy (IMAP) as my mail service, and they now use Office 365. I did read in a post to add my profile to my firewall exlusion. This did seem to solve my issue, but I have since removed it as I am not sure it is safe. Is there any safety issue adding the profile to the firewall exclude.

Thank you, JR

Solved Archived 2 89

How do I add a column to a folder to show the actual address of the sender, and not the common name, or aka.

There was a time when Thunderbird had add-ons to do this. I need to see the Real Sender, _NOT_ the common name, of the sender of an email. How do I do this? Thanks. … (read more)

There was a time when Thunderbird had add-ons to do this.

I need to see the Real Sender, _NOT_ the common name, of the sender of an email.

How do I do this?

Thanks.

Solved Archived 2 80

Inability to send emails from my cox.net account using Thunderbird

settings for smtp server for cox.net account using Thunderbird server name smtp.cox.net port 465 but I have also tried 587 connection security STARTTLS no authentication … (read more)

settings for smtp server for cox.net account using Thunderbird server name smtp.cox.net port 465 but I have also tried 587 connection security STARTTLS no authentication method user name [removed]

settings are the same for account using Outlook, which does allow me to send emails

Solved Archived 1 326

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Solved Locked Archived 5 217

I would like to delete all my dumb comments but don't know how

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted. If you can please delete them for … (read more)

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted.

If you can please delete them for me.

Dennis Coleman

      • @gmail.com (cencored by mod)
Locked Archived 1 282

How to disable Enhanced Tracking Protection on all sites and for every FF session. Choosing Custom, and deselecting all check boxes doesn't work.

I have tried the suggestions as described in the following article: https://support.mozilla.org/bm/questions/1273784 However, am still having the issue. It's as if the s… (read more)

I have tried the suggestions as described in the following article: https://support.mozilla.org/bm/questions/1273784 However, am still having the issue. It's as if the settings are totally ignored. I am using version 108.0a1 of Firefox developer edition. Ideally what am trying to achieve is away to disable all features of ETP. I figured setting it to custom with all values unchecked would have done the trick but it's not working. What works is if I add the site to the list of Exceptions for Enhanced Tracking Protection, then I will see all Ads loaded just fine on the page. However, this is not viable for me as I have a large list of sites that I visit, and I need to see the ads on them.

Does anyone know of a way to get around this feature in FF?

Is there another setting am missing from the previous article?

Solved Archived 2 622

Delete an account with a lot of personal information on there

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and… (read more)

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

Solved Archived 7 236

Secure Form is blocked

I regularly receive email advice (via Thunderbird) from companies to access my account with them. Two days ago I selected a link to direct me to the secure form. I note t… (read more)

I regularly receive email advice (via Thunderbird) from companies to access my account with them.

Two days ago I selected a link to direct me to the secure form. I note that the exact same link has been provided to me in the past and opened. This time however I was confronted with "Invalid Address".

I was advised to copy the link into another browser; I chose "Edge" and the form opened.

I have cleared FireFox's "Recent History" but that still gives no joy.

How do I overcome this?

Is there something in a configuration file that I might edit, or a potentially corrupt Windows Registry entry?

I do not use any Windows Security depending upon Bitdefender (which has never created any issues of this nature).

Locked Archived 1 156

Please Stop Compromising User Trust and Utilizing AI - Anthony Enzor-Demeo's New CEO Role and How Mozilla Has Changed

Hi there! I'm a long time user of Firefox, on and off since roughly 2004. I just saw the Mozilla blog post about Anthony Enzor-Demeo taking over as Mozilla's CEO this mor… (read more)

Hi there!

I'm a long time user of Firefox, on and off since roughly 2004.

I just saw the Mozilla blog post about Anthony Enzor-Demeo taking over as Mozilla's CEO this morning and am writing here in an attempt to find a way to reach out to anyone within the Mozilla Foundation regarding the direction the Firefox application has been headed, and try to make myself and similar minds within the Firefox community heard about the changes that Mozilla has made to its policies and direction.

In February 27th of this year, Mozilla changed Firefox's ToS and Privacy Notices to incorporate legally binding policies for the application and strip it of its original privacy-first, open-source nature. This, while not a deterministic factor in how the application operates; illustrates a sudden, outward and hostile stance towards its existing user-base who is most commonly comprised of users dissatisfied with the lack of secure and private browser options available. Personally, I refuse to use Chromium-based web engines wherever possible and Firefox has been my one and only way to break from this "monopoly" of web engines.

Beginning to harvest user data for use by Mozilla and claiming ownership of any user content is immediately a massive breach of trust and contradicts what Mozilla as an organization has stood for since its inception. Going a step further to utilize this data to either be sold to advertisers as an asset, or to be used to train LLM's is exactly what I DON'T want to have happen with my data. I hate that this change happened and it massively reduced my trust in Mozilla and Firefox as a platform.

I never asked for this, Mozilla promised that it would never happen, and now I'm left betrayed by broken promises made with the express intent to turn a profit on my behalf as a user.

In Anthony's blog post, he mentions how AI has reshaped how people search, shop and make decisions in ways that were hard to see or understand. I outwardly disagree with this statement and feel as though AI has "infected" its way through society by brute force, being put in front of every user and shoved in every application. LLM's are not a catchall solution, do not help resolve issues in new and innovative ways, and are massively misused, causing excessive resource usage, gutting consumer markets, and decimating the tech industry by causing excessive amounts of data centers and global tech inventories to be purchased and built with no promise of delivery.

While I may want a fast, modern browser that is honest about what it does- I want that with no obscurity. I want a web engine that is open source, as lightweight and minimal in its design and coding as possible; and with no bureaucracy. I want to know how the engine works, to have the option to review its codebase front to back, to have my data stay as my data on my own local machine without providing it to a third party simply by using an application. Mozilla with its changes since February of this year have removed this as a possibility from their entire application suite.

I don't want AI in my browser- AT ALL. I have disabled it in every capacity that I can (frustratingly too, as these are all enabled by default and FORCE me to provide you my data without express consent.) and with every advancement Mozilla makes towards calling it "the future" and "the focal point", I lose trust. I don't want AI, I want the old privacy policy put back, and I really, well and truly and wholly, DO NOT WANT AI.

I NEVER ASKED FOR THIS, IT'S RUINING OUR LIVES, OUR SOCIETY, OUR PLANET, AND I WANT IT GONE.

Unless Mozilla stops this direction today, I will be seeking out new options, disallowing Firefox usage in any corporate environments within my jurisdiction, and actively informing friends, family and acquaintances of Mozilla and Firefox's fall from grace, and to utilize other user-centric options.

Thank you for your attention, have a great day, and I hope Mozilla can create action that will allow its users to trust it once again.

Locked Archived 11 605