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No Audio in Firefox only.

There is no audio on any website in Firefox only. I'm using Windows 11 Numbered list item When a video is playing there used to be an audio icon showing the tab is pl… (read more)

There is no audio on any website in Firefox only. I'm using Windows 11

  1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
  2. Numbered list item Firefox does not appear in the Windows volume mixer
  3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
  4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Asked by rtwymanjr 1 month ago

Answered by rtwymanjr 1 month ago

  • Solved

Thunderbird 112 doesn't show unread and total email counts in status bar.

Hello, Recently I have upgraded from Thunderbird 102 to 112, and I noticed that the unread and total mail counts which appeared on the right side of the status bar has b… (read more)

Hello,

Recently I have upgraded from Thunderbird 102 to 112, and I noticed that the unread and total mail counts which appeared on the right side of the status bar has been disappeared. Exploring options and other menus didn't help. Didn't want to dive into config explorer, because I don't want to tweak settings there much.

Are these counts removed from latest versions, or are they turned off somewhere, so I can turn them on?

Thanks in advance,

Cheers,

H.

Asked by Hakan Bayındır 5 months ago

Answered by Wayne Mery 5 months ago

  • Solved

After the upgrade to 115.2.2 I lost all of the contents of my Sent folder - Help

I am a long time Thunderbird email user (back to Eudora) and never have had a problem until recently with 115.2.2 . I lost all of the contents of my Sent folder. I see th… (read more)

I am a long time Thunderbird email user (back to Eudora) and never have had a problem until recently with 115.2.2 . I lost all of the contents of my Sent folder. I see the new Thunderbird sent email folder icon but it is empty.

Please help me find my lost sent emails and tell me how to prevent this from happening again. Thanks you in advance for your thoughts on this issue. chuck hall

Asked by Carlos 4 days ago

Answered by Wayne Mery 4 days ago

  • Solved

Hotmail account NOT SENDING email in Thunderbird 115.2.2

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both … (read more)

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both accounts and put them back in Thunderbird and still do not send email. They download all the emails and folders without a problem.

what should I do to make them work on Thunderbird?

Asked by edo1802 6 days ago

Answered by sfhowes 5 days ago

  • Solved

Firefox is not asking where to save files

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferenc… (read more)

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferences I have turned on "Always ask you where to save files" under Downloads, and I have set Applications to "Ask whether to open or save files". I have even gone in to about:config and turned off "browser.download.useDownloadDir", but the files are still going directly to my default folder.

Asked by m_dessain 2 months ago

Answered by m_dessain 2 months ago

  • Solved

I added extensions that don't appear on any toolbar or in the "Customize" option - how do I get them onto the screen?

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown b… (read more)

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown box of extensions. I would like to display it and a number of others now only on the dropdown on visible toolbars, but can't move them there. When I select "Customize," it shows some basic icons not being displayed, but only the basics and does not include extensions I've added recently. I used to keep icons in the All-in-One Sidebar on my left margin, the Vertical Toolbar on my right margin & the bottom Status bar in pre-version 57 FF and don't want the extra hassle of having to use the dropdown for commonly used extensions. How do I get these icons moved into an existing visual space on my browser? I have 3 36" HDMI screens & plenty of real estate to play with, but no way to use it in FF for new extensions. Do I have to continue to use alternatives like WaterFox Classic & Pale Moon?

Asked by Blue Sun 4 months ago

Answered by cor-el 4 months ago

  • Solved

Can't access Thunderbird mail since today's update 9/18/23

I downloaded the new Thunderbird version today and my mail folders are gone. Clicking on the mail icon does nothing. I've checked view-all folders. Nothing. It's auto… (read more)

I downloaded the new Thunderbird version today and my mail folders are gone. Clicking on the mail icon does nothing. I've checked view-all folders. Nothing. It's automatically downloading email, but I can't see what it's downloaded. Luckily, I can still get into my address book. Also, luckily, I have web access to my six accounts, but I have to check each separately. Help!

Asked by DorothyJ 4 days ago

Answered by DorothyJ 3 days ago

  • Solved

Thunderbird 115

Congratulations, between the latest Firefox patch and the gad awful 115 Thunderbird, I can no longer access ANY of my emails, current incoming ones or old saved ones nor … (read more)

Congratulations, between the latest Firefox patch and the gad awful 115 Thunderbird, I can no longer access ANY of my emails, current incoming ones or old saved ones nor my calendar. So, now I will be unable to do my job or attend my various meetings. AND I DIDN'T EVEN GET AN OPTION TO SAY YES OR NO OR BACKUP MY PROFILE. XXXXX [edited for language]

Asked by microgold880 6 days ago

Answered by microgold880 3 days ago

  • Solved

layout changed with new version -- how to fix it back?

Changes/updates occurred today to Thunderbird creating problems. Current Thunderbird version is: 115.2.2 (32-bit) However, computer is: 64-bit running Windows 11 Chang… (read more)

Changes/updates occurred today to Thunderbird creating problems. Current Thunderbird version is: 115.2.2 (32-bit) However, computer is: 64-bit running Windows 11

Changes observed:

  • Icon on desktop changed
  • The left pane no longer shows the number of messages in a folder--only the number of unread messages
  • When changing a message filter, the window is too big, and I cannot approve any changes--the buttons at the bottom are too far down and are inaccessible. It is not possible to adjust the window size.

The inability to change the message filters is a major problem. I have tried changing:

  • Font size
  • View
  • Density

I have also tried restarting Thunderbird and rebooting. None of these make any difference.

What should I do?

-DT

Asked by pab39612 1 week ago

Answered by Michael 5 days ago

  • Solved

TB ver 115.2.2 Issue

'Recently updated to TB Ver 115.2.2 and certain older emails won't open(13:20-15:04)? Newer email do open(16:09)...? Total of 7 emails can't be viewed...? Peculiar that … (read more)

'Recently updated to TB Ver 115.2.2 and certain older emails won't open(13:20-15:04)? Newer email do open(16:09)...? Total of 7 emails can't be viewed...? Peculiar that the attached screenshot shows 15:04 email time stamp, but the header shows 09:06?

Asked by Brawlman 1 week ago

Answered by Matt 1 week ago

  • Solved

Cannot upload files or add attachments in Firefox

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open … (read more)

This is the same problem listed below. Recently upgraded to Ubuntu 22.04.3 LTS and Firefox 117.0 a few weeks ago and can't get the files to attach. In fact it won't open the file system. Tried removing all extensions as suggested and rebooting, but nothing changed.

Asked by apolglaze 1 week ago

Answered by zeroknight 1 week ago

  • Solved

Volume is low. Firefox volume is a fragment of the volume adjusted.

Playing media volume is low. In-page volume is maxed (eg. YouTube video controls). OS Master volume is maxed. But the volume of the Firefox in Windows Volume Mixer is a … (read more)

Playing media volume is low. In-page volume is maxed (eg. YouTube video controls). OS Master volume is maxed.

But the volume of the Firefox in Windows Volume Mixer is a fragment of the volume set. If I adjust it to max, it jumps to a fragment of it. If I adjust it to lower, it gets even lower, like a percentage of what I actually set. The level I actually set gets a grayed out slider button, and the actual slider button slides to this lower level. See the screenshot in the attachment.

It may sound like an OS issue, but as I understand, this is the output level set by the application (Firefox, in this case). Rebooting the OS doesn't help.

Windows 10 x64 Firefox 116.0.3 x64

Asked by SuperDuck 4 weeks ago

Answered by SuperDuck 4 weeks ago

  • Solved

I can't find how to edit a post if I see I made a mistake after posting.

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it. The usual way is you click on the three dots (upper right) and you get an EDIT op… (read more)

Sorry, I know this is off topic, but I can't find how to edit a post after I posted it.

The usual way is you click on the three dots (upper right) and you get an EDIT option. All they do here is offer an option to QUOTE the post.

Also - while I have you: Posting links: I posted a couple LOCAL LINKS as I have a couple of threads and they appeared but when you clicked on them `404 - not found`.

Asked by teeny_weeny 4 weeks ago

Answered by James 4 weeks ago

  • Solved

Thunderbird 115 icon

Good morning, I have been using Thunderbird as my primary mail client for over 10 years now. I recently updated it to version 115 in Ubuntu 22.04, after updating through … (read more)

Good morning, I have been using Thunderbird as my primary mail client for over 10 years now. I recently updated it to version 115 in Ubuntu 22.04, after updating through Snap Store, the Thunderbird mail icon has not changed to the newer version, it remains as the same icon from version 112. How can I address this issue?

Asked by HERMIS 1 month ago

Answered by david 1 month ago

  • Solved

Thunderbird 115 not allowing me to send e-mails

Server: smtp.office365.com Port: 587 Connection: STARTTLS Authentication: OAuth2 A browser looking window opens up with a long URL in it (https://login.microsoftonline.c… (read more)

Server: smtp.office365.com Port: 587 Connection: STARTTLS Authentication: OAuth2

A browser looking window opens up with a long URL in it (https://login.microsoftonline.com/common/oauth2/v2.0/authorize?response_type=code&client_id=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx&redirect_uri=https%3A%2F%2Flocalhost&scope=https%3A%2F%2Foutlook.office365.com%2FIMAP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FPOP.AccessAsUser.All+https%3A%2F%2Foutlook.office365.com%2FSMTP.Send+offline_access&login_hint=xxxxxxxx%40hotmail.com) the windows is just blank and the dialog box for sending opens. The browser window shuts and the sending dialog box just sits there.

It ends up timing out saying it can't connect to the smtp server. I cannot send any e-mails at all. Please help or advise. Thank you!

Asked by mrbjk 2 months ago

Answered by mrbjk 2 months ago

  • Solved

Folder Containing Messages Displays as Empty

Hi, I have a folder that receives messages from manually dragging messages into it or from filter rules. Previously the folder showed lots of messages but now it displ… (read more)

Hi,

I have a folder that receives messages from manually dragging messages into it or from filter rules. Previously the folder showed lots of messages but now it displays as empty. However when I display the properties of the folder (screen shot attached) I see 4445 messages and 254 MB on disk. When I look at the folder file the size is 266,023,603. If I click Repair Folder nothing happens. I checked the filters in msgFilterRules and the only actions for that folder are "Move to folder" and "Mark read".

How can I get the messages in the folder to display correctly?

Thanks, Mike

Asked by MikeA01730 2 months ago

Answered by MikeA01730 2 months ago

  • Solved

Can no longer send mail from thunderbird to mail.twc.com

After recently upgrading Thunderbird , I can no longer send email (I recieve it fine). I am an old roadrunner user so my outgoing SMTP server is mail.twc.com. It is an o… (read more)

After recently upgrading Thunderbird , I can no longer send email (I recieve it fine). I am an old roadrunner user so my outgoing SMTP server is mail.twc.com. It is an older server and there is no encryption or password. When I hit send I get a prompt for a password. Which then fails. I can send email from spectrum webmail so it seems to be a problem with the thunderbird software.

settings:

mail.twc.com port:110 Connection Security: None

Asked by kweaver1 2 months ago

Answered by kweaver1 2 months ago

  • Solved

Auto fill for login details not working properly

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details. Issue 1. When you visit a website sign in page the "… (read more)

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details.

Issue 1. When you visit a website sign in page the "Suggested logins" box pops up at the bottom (all normal). But then when you login the box won't go away. I can navigate to somewhere new in same tab or switch to another tab already open and the box won't disappear. To get rid of it I need to open a new tab and go to a new webpage, then I can go back to my already open tab.

Issue 2. The "Suggested logins" auto fill for sign in fields on a webpage won't work. This issue started around the same time as the first and is not on every website but a few including Google Account sign in which I use a lot. I will navigate to a sign in page, the Suggested logins box pops up, I select the login I want, but then it won't fill it in.

I've tried reinstalling the Firefox app, but it didn't work. I've kept using the app despite dealing with this everyday. They may be small bugs but they do get tedious after months of it daily. I was hoping an app update would fix the problem but no update has. So I thought I would share, see if its just me.

Asked by Deltazero 3 months ago

Answered by Paul 3 months ago

  • Solved

Firefox is popping up a small pop-up asking for a password.

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox. Can't get it to stop asking, which is ma… (read more)

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox.

Can't get it to stop asking, which is made worse by the fact that nothing is selected to prompt it nor is anything stored for it to use.

Asked by Shawn.Janson 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Unable to sign into mail after latest update 113.0.1 Windows 10

Message We are unable to process your request at this time Please try again in 1 hour Have tried rebboted laptop run windows defender offline scan. Does not work on any… (read more)

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Asked by jas_samrauk 4 months ago

Answered by jas_samrauk 4 months ago