Showing questions tagged:

Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (read more)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Solved Archived 6 303

Firefox won't load PBS.com Works in Safari OK.

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's p… (read more)

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's problem? Please help.

Solved Archived 4 321

Unable to change downloads location after disconnecting Dropbox app on macOS 15.1.1

Firefox on my 2018 MacBook Pro started having issues downloading all file types after I disconnected Dropbox sync and backup. Each time I try to download a file, a failed… (read more)

Firefox on my 2018 MacBook Pro started having issues downloading all file types after I disconnected Dropbox sync and backup. Each time I try to download a file, a failed message is displayed below the file name and type. The browser was using the downloads folder that was synced with Dropbox. After disconnecting Dropbox, I tried changing the downloads location, but the "Choose" button does not display a window. The result is the same whether the Always ask you where to save files is checked or not.

I have gone through the following steps trying to resolve this issue with no success.

  1. I have reset/cleared any configuration setting found using about:config and browser.download.
  2. I have launched Firefox in troubleshoot mode and tested downloads with no resolution.
  3. I have uninstalled Firefox and installed a fresh copy from mozilla.org with no resolution.
  4. I have set the downloads folder in Safari, but this did not provide a resolution. Downloads work as expected in Brave and Safari. The current downloads location is the Downloads directory on my iCloud Drive.

The second screenshot with the error attached in still referencing the Dropbox-connected Downloads folder. No other browsers are using this folder and the Dropbox app has been completely removed from my laptop.

I use Firefox for web development and need to be able to download various files throughout the day, so this has become very frustrating.

Any help is greatly appreciated.

Cheers,

Solved Archived 2 241

Deleting Search History

I have searches from a year (or more) ago that are still popping up and I don't know why. I have done multiple clears of my entire history and individually removed old se… (read more)

I have searches from a year (or more) ago that are still popping up and I don't know why. I have done multiple clears of my entire history and individually removed old searches when they pop up - they still keep coming back.

Solved Locked Archived 2 201

Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For i… (read more)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Solved Archived 15 1671

Outlook (classic)

I see that there is now an option for Outlook (new) for emailing from the browser. Is there one in the works for Outlook (classic)? Thanks

Solved Archived 8 393

NYTIMES website not working properly anymore in FireFox

28Dec2024 I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge. Symp… (read more)

28Dec2024

I've been using FireFox to login to nytimes.com for many years. Recently, the nytimes.com website hasn't been working properly. It works fine using Edge.

Symptoms are: (1) The zoom level at login and the zoom on going from page to page is very inconsistent. (2) Clicking the Account button does not open the account settings page. Instead it causes the screen background to become grey.

I restarted FireFox in troubleshooting mode, but this did not improve the behavior. I have a single extension (Adblock). Disabling Adblock on nytimes.com also did not improve things.

Solved Archived 3 271

Can't watch Video after Asus bios and nvidia driver updated

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thoug… (read more)

I can't watch Twitch live stream and videos after updated.When I watching live stream on Twitch, the stream start showing some old tv effect but in colours green. I thought was Twitch problem, then I changed to watch video from my college by using their website. But it still has that effect. But I can watch Youtube videos with no problems. Then i changed to use Microsoft Edge to watch Twitch, surprisingly with no problem. I already updated to the latest version in Firefox. Can anyone help me Please. Thank You

Solved Archived 4 392

Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (read more)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Solved Archived 6 263

syncing issues. continual relogins and extension not working

HI! I have my phone synced to my destop firefox, and just synced my laptop, microsoft windows 11. everytime I want to access a synced page, like gmail, or my trading bro… (read more)

HI! I have my phone synced to my destop firefox, and just synced my laptop, microsoft windows 11.

everytime I want to access a synced page, like gmail, or my trading brokers page, it asks me to login again, so its synced, but have to relogin every time I open the firefox browser, or even when I simply close the tab. I never have to log in repeatedly on the desktop.

Also, my favourite extension Tab Stash, is missing features in this firefox browser. I have tested everything to get it to work, including clearing the cache, restarting. normally you can right click a firefox tab like the attached image, and choose "open Tab Stash in a Tab". and other options. but they dont show in this synced version of the browser. Very weird and frustrating. I must get this to work as I manage hundreds of saved tabs and folders through Tab Stash which is only available on Firefox.

I dont know how to contact the extension creator, I cant see any contact link on his gitHub.

Solved Archived 2 130

What happened to right click (on a photo or graphic) to View Image Info?

Not sure I selected the proper category, but I've been coding websites since for longer than I like to admit.. (About 1998 memory serves me right..).. Anyhow, at this po… (read more)

Not sure I selected the proper category, but I've been coding websites since for longer than I like to admit.. (About 1998 memory serves me right..).. Anyhow, at this point I maintain 3 websites.. Here's one of them: https://www.pbl-sn3.com As you will see there are many pages involved.. I used to able to right click on a photo or graphic and Firefox would tell me what it was, its filename, and even it's size.. But no more.. This was a really handy feature that kept me a Firefox user ever since I discovered Firefox..

Now, instead of right clicking on it (so I can find it easily on my PC using a great little program called "Everything" (see https://www.voidtools.com/ which is amazing in its own right..), I'm stuck viewing the Page Source, finding the file in all the jumble of code, etc. etc. etc... (Yeah, I can right click on the image and open it in a new tab, but it tells me nothing about its SIZE either.. Dang!

So am I the only guy that's ever complained about this? (I recently downloaded Google Chrome which appears to be a less-than-perfect knockoff of Firefox and also lacks this "feature".. But my bank likes it whereas they would no longer allow me to do online banking with Firefox.. A pesky but unrelated issue here, I know..)

Anyhow, if there's a quick fix for my problem, I sure would appreciate a how-to implement it! Thanks for "listening"! - Ol' Bill in California

Solved Archived 2 353

Completely inaccessible window

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thin… (read more)

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

Solved Archived 3 192

Suspected Firefox causing Windows crash

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 I… (read more)

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 ID: 4eb2b7ea-5553-4c6e-8d9b-44946b43f133。 微软客服诊断后的建议 链接里面有dmp文件的链接

Solved Archived 1 80

Abuse

How can I stop advertisers from changing my 'Settings' fields 'Home page and new windows' to their URL which brings up their page before I can enter my password? I'm on L… (read more)

How can I stop advertisers from changing my 'Settings' fields 'Home page and new windows' to their URL which brings up their page before I can enter my password? I'm on Linux Desk Top.

Solved Archived 2 311

Zakładka po aktalizacji

After the update, there are no firefox android bookmarks, there are no more on the profile. where are they, how to recover bookmarks from the old firefox browser. Po aktu… (read more)

After the update, there are no firefox android bookmarks, there are no more on the profile. where are they, how to recover bookmarks from the old firefox browser. Po aktualizacji brak zakładek firefox android, na profilu ich nie ma. Gdzie sai jak odzyskac zakladki ze starej wersji Firefox

Solved Archived 1 201

trying to add new search engine

I'm trying to add Google chrome or any other search engine in as an additional one. So to add a new search engine you have to title it and then add in its address. I can… (read more)

I'm trying to add Google chrome or any other search engine in as an additional one. So to add a new search engine you have to title it and then add in its address. I cannot figure out how to write this out correctly. Could someone please help. Thank you kindly.

Solved Archived 4 151