Showing questions tagged:

White lines appear on some images when viewing pdf documents with Firefox pdf viewer

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and… (read more)

When viewing pdf files created from MS Word (.docx) documents and sent to me I see white lines across some images but not all. This happens with Firefox on Windows 11 and linux mint (various versions). It is present on the images from the file as received and after uploading to a website. The images are OK if viewed using Opera or other browsers but the same problem is present on Thunderbird. The file below has the problem on 2 images when viewed on Firefox. https://www.kass.org.uk/Documents/NewsletterFrom251114/20260304%20March%20Newsletter.pdf I have caused the writer of the article a lot of trouble because I blamed her file which seems to be OK. Can you help? Thanks Brian

Open

Replacement Emoji Add-on.

I had a great Thunderbird Emoji add-on that is no longer supported. This. https://services.addons.thunderbird.net/en-US/thunderbird/addon/emojiaddin/ It no longer works o… (read more)

I had a great Thunderbird Emoji add-on that is no longer supported. This.

https://services.addons.thunderbird.net/en-US/thunderbird/addon/emojiaddin/

It no longer works on updated Thunderbird, and shows it hasn't been updated since 2022. I'm on Thunderbird 140.11 on my Linux Mint. The image the plugin inserts in message bodies is broken. Is there another/similar add-on?

Open 1

EWS NTLM often whines that password is not correct

I've successfully connected to a hosted Exchange server through EWS and NTLM authentication (kudos BTW). But there is a problem - often during operations against EWS I'm … (read more)

I've successfully connected to a hosted Exchange server through EWS and NTLM authentication (kudos BTW). But there is a problem - often during operations against EWS I'm presented with "Login to account XXX failed" "Login to server YYY with account XXX failed". I can ignore it (cancel) and it will work for seconds or minutes but eventually reappear. Sometimes it's very frequent, sometimes is here and there. TL;DR; connection works, I can read directories and e-mails.

From looking at development tools I see these scenarios: 1. POST requests return 200 always (no messsage of course) 2. Eventually a POST would return 401. Then Thunderbird issues a GET, it returns 401 as well but response includes header WWW-Authenticate: NTLM XXXXXX. Then another GET is issued containing header "Authorization" with the value from previous response. This time it gets 200 and continues without POST requests without a dialog. 3. Sometimes there are more POST requests with 401 (I assume in parallel) before a GET is issued and then I see a dialog. Sometimes it recovers (regardless of whether I cancel or retry), sometimes gets stuck with 401 with dialog reappearing each time it tries something. This case it's similar in sense that thunderbird issues GET with 401 and WWW-Authenticate header, issues another GET with Authenticate header but still gets 401.

If I had to guess I'd say the problem happens when POST requests are issued in parallel, not sequentially. OTOH it might be a problem at the server, but it isn't very likely.

Open 36

repeat delete not available

I use Thunderbird 140.11.1esr with Ubuntu 24.04. I also use LibreOffice 26.2. When using LibreOffice, if I want to delete a number of contiguous characters, I put the cur… (read more)

I use Thunderbird 140.11.1esr with Ubuntu 24.04. I also use LibreOffice 26.2.

When using LibreOffice, if I want to delete a number of contiguous characters, I put the cursor at the start of the characters I want to delete, press the delete key and hold it. Holding down the delete key means that delete works its way through all the characters I want to delete.

When using Thunderbird, if I want to delete a number of emails, pressing down and holding the delete key doesn't result in the deletion of a number of emails. Instead, I have to keep pressing delete again and again.

Is there some setting in Thunderbird that I can change that will result in delete automatically working its way through all the emails I want to delete?

Thanks,

Leslie

Open 3

How to find and change settings on Security Drop Down box, esp for downoloads?

When downloading a form from a web site, I unfortunately selected *Deny All* from the new security Drop Down Box. Now all downloads "failed" as response. How can I chan… (read more)

When downloading a form from a web site, I unfortunately selected *Deny All* from the new security Drop Down Box. Now all downloads "failed" as response. How can I change this? I have uninstalled and reinstalled browser, however no change.

Open

Can I transfer my Mozilla Firefox bookmarks and settings from a Windows computer to a Linux computer?

I am moving away from Windows -- at least temporarily. I have purchased a Linux desktop CPU and would like to bring my Firefox bookmarks and settings. Is that possible?… (read more)

I am moving away from Windows -- at least temporarily. I have purchased a Linux desktop CPU and would like to bring my Firefox bookmarks and settings. Is that possible? And secondly, I did have FIREFOX set up on this Linux, but something changed today -- it turned to all black and white, no color whatsoever. How can I get back to the page I set up?

Open 2

Some web based games laggy since Firefox 148

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am… (read more)

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am on Linux Mint if that helps. (147 and below run fine)

Solved 11 10

Security issue when using QR code for signing in Firefox account

Hi, people, Yesterday I signed in Firefox account on my phone using QR. I see that everyone who has a quick access to my Desktop Firefox can take all my passwords and pay… (read more)

Hi, people, Yesterday I signed in Firefox account on my phone using QR. I see that everyone who has a quick access to my Desktop Firefox can take all my passwords and payments by sync Firefox on his mobile. QR code is convenient, but not secure at all. .

Open

Why does Firefox (on linux) say that my browser is being managed by my organization? I have no organization

I have Firefox as my default browser on my mini PC running CachyOS (linux). It's been acting strange lately and doesn't pop up with email links like it used to and when I… (read more)

I have Firefox as my default browser on my mini PC running CachyOS (linux). It's been acting strange lately and doesn't pop up with email links like it used to and when I went to settings I noticed the "being manged by my organization" notice at the top of the settings page. I don't recall seeing that before and since I'm old and retired and this is a personal PC with software that I installed myself I don't know what this message is referring to? Is this a normal Firefox thing or what?

Open 3

I can no longer send event reminder notifications by email

I have been using Thunderbird calendar synced to gmail a/c on Linux Mint for many years and have been able to send reminder notifications by email. Recently I had to uns… (read more)

I have been using Thunderbird calendar synced to gmail a/c on Linux Mint for many years and have been able to send reminder notifications by email. Recently I had to unsubscribe my calendar and reinstall to clear a fault and the notification by email function has disappeared from Thunderbird event notifications. Can you tell me how to restore that function?

Version 140.11.1esr

Open 2

messages added to sub folder disappear

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the … (read more)

Thunderbird 140.7.1 i have a subfolder called "purchases" which I add to on a regular basis. Suddenly no messages appear after May 2014 I have logged in directly to the mail server, and all the missing messages are definitely on the server. I have checked the local filters, none are set. I have tried properties/repair. I have tried removing ~/.thunderbird/xxx/ImapMail/mail.myserver.com.au/INBOX.sbd/purchases.msf

Could it be a problem with dovecot indexing on the server? all the other subfolders seem to work fine. It's just this one.

Open 2

As of a couple months ago my Yahoo email account has quit working on Thunderbird.

My Yahoo account on Thunderbird sees no email found. My eMail Providers: Yahoo, AOL, Gmail. AOL and Gmail(2 accounts) work fine. Only Yahoo doesn't respond. As you can se… (read more)

My Yahoo account on Thunderbird sees no email found.

My eMail Providers: Yahoo, AOL, Gmail.

AOL and Gmail(2 accounts) work fine. Only Yahoo doesn't respond. As you can see in the attached screen shot, it shows a "No Messages Found" message.

I have tried everything listed in the support page.

I'm sure it is something simple but I can't see it.

Open 2

BBC iPlayer VPN

Evan though i live in UK, when i enable VPN and United Kingdom in your VPN settings, BBC iplayer reports "Sorry, BBC iPlayer isn’t available in your region."?

Open 1

Troubleshooting manual system-wide installation of Thunderbird Beta on Linux Mint alongside Thunderbird Release, and managing profiles once installed

To get some information out of the way before reading: my verbose step-by-step is listed below, followed by a summary without the trouble shooting steps. I have read the … (read more)

To get some information out of the way before reading: my verbose step-by-step is listed below, followed by a summary without the trouble shooting steps. I have read the information about managing profiles when running multiple release channels, but found it a little confusing. If I can improve the formatting here, please let me know and I will edit my post to be more clear.

I am leaving the troubleshooting steps in the event that I did something wrong here.

My questions are primarily: 1. is there a more straightforward way to do this? 2. are there any additional steps to follow after successfully getting both a Release channel installation and a Beta channel installation as far as profile management?

The problem, with step-by-step troubleshooting steps to solve I have Thunderbird Release installed on Linux Mint system-wide, following the instructions here: https://support.mozilla.org/en-US/kb/installing-thunderbird-linux#w_system-thunderbird-installation

Now I take note of the fact that beta must be installed in a different directory: "It is possible to have multiple channels of Thunderbird installed, and even run them simultaneously. Each must be installed in a different installation directory, which will force multiple Thunderbird data profiles to be used in order to protect and keep your data separated."

  • ...so although I have an `/opt/thunderbird/` directory, I rename the downloaded extracted tarball `thunderbird-beta/` and move that directory to `/opt`


I move on to Step 4 from the article linked, creating a symlink.

  • what I used to install Release: `sudo ln -s /opt/thunderbird/thunderbird /usr/local/bin/thunderbird`
  • what I used today to install Beta: `sudo ln -s /opt/thunderbird-beta/thunderbird /usr/local/bin/thunderbird-beta`

Everything works from here as far as me being able to click on the `thunderbird-beta` executable in `/usr/local/bin` and get into the Beta application with a fresh program.

Here is the step I'm unsure of, and where I run into issues.

In Step 5 of the linked article, when I installed release: "Download a copy of the desktop file": `wget https://raw.githubusercontent.com/mozilla/sumo-kb/main/installing-thunderbird-linux/thunderbird.desktop -P /usr/local/share/applications`

...gives me a launcher in `/usr/local/share/applications`. I can edit this in a text editor to point to a different icon etc if need be, but when installing release this is obviously already configured.

So when I install beta, I don't want two of the same icons representing different Thunderbird channels, because my assumption is that will cause issues. So instead of downloading this file again, I copy the file I downloaded with `wget` when installing release, and instead of naming it `thunderbird.desktop` I name it `thunderbird-beta.desktop`

  • I then edit this file in a text editor to point to the Beta icon in `/opt/thunderbird-beta/chrome/icons/default/default256.png`
  • But the resulting file indicates "there was a problem launching the application" and when reopening the file in a text editor, I notice none of my changes have persisted and it's blank.

...I can confirm through a file manager that the icon at `/opt/thunderbird-beta/chrome/icons/default` is a visually different icon with "Beta" added to the bottom of the icon.

So this launcher in `/usr/local/share/applications` is the step I'm having trouble with.


Troubleshooting steps:

  • I delete the previously edited `thunderbird-beta.desktop` file, and I rerun the `wget` command to download another copy of `thunderbird.desktop`, this time using the `-o` flag so that the resulting name is `thunderbird-beta.desktop` again. I again edit this with a text editor and point the icon field to `/opt/thunderbird-beta/chrome/icons/default/default256.png`

For some reason, this works: allows me to save my changes and the icon of `thunderbird-beta.desktop` successfully changes to the Beta icon. By default, with no other changes, clicking this successfully launches Thunderbird, but of course it launches my Release version, so I change the Exec parameter to point to the Beta executable in `/usr/local/bin`

And now I get my desired results: start menu entry, separate icon, and launching the Beta release.

So my primary questions again are: 1. I notice that simply running the Beta application once uses the same `.thunderbird` directory that Release uses, and creates its own profile folder, which seems ideal to me. Verifying that this is the expected and preferred behavior? 2. I'm confused about the support article for profile management when running multiple release channels. Do I want to re-add all of my accounts to Beta from inside the application, therefore having two copies of my mail and profiles on my computer?

Open 1

How can I inspect a https zert with firefox 151.0.1 (64-bit)

I'm used to check certs with right click on icon beside the address. Also for own servers in my local LAN I need this. I know there is Let's Encrypt. But sometimes it's m… (read more)

I'm used to check certs with right click on icon beside the address. Also for own servers in my local LAN I need this. I know there is Let's Encrypt. But sometimes it's more easy to just have a self signed cert and verify it myself. Also I want to see, who signed a cert from www.snakeoil.com/insert_your_credetials.

Please help.

rundekugel

Solved 2

address book name problem

An address book that I was using for years suddenly stopped working. It was called 'nachbarn'. I had to rename it to 'nachbarn@here', and it worked again. This is on Linu… (read more)

An address book that I was using for years suddenly stopped working. It was called 'nachbarn'. I had to rename it to 'nachbarn@here', and it worked again. This is on Linux, and a week ago I have been using this list with its old name. But in betwen I changed my account from POP3 to IMAP, which may have contributed. Since there are plenty of complaints on the Internet, I'd suggest to change the plausi check for the address field, so that the address must either contain an '@' or be the name of a list or address book?

Thanks a lot!

Open