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Newest download

The last time I downloaded your update, I think it was in May, 2022, you apparently downloaded the version for Windows 10. It would not work with my windows 7. By the t… (read more)

The last time I downloaded your update, I think it was in May, 2022, you apparently downloaded the version for Windows 10. It would not work with my windows 7. By the time I got it fixed I had lost ALL my bookmarks, history, etc. Now you are offering the latest download, I believe it is July. I am afraid to download it for fear I might lose all my bookmarks again. Can I just ignore the download. I DO NOT want to go to Windows 10 or 11. I am 95 years old and I like to stick to what I know. What is the situation with you and Windows 7 at this time? Are you no longer offering it? Thanks for your help. You may e-mail me at memawplus@gmail.com PS Even though I supposedly had backed up my bookmarks they would not download to the newest Firefox. I have had Firefox since Firefox 1.0 (October 2004). In fact I still have the original instruction manual and the disk. If you have any need for that for your library I would be happy to send it to you. (In case you couldn't figure it out, I am a string saver). Marjorie Rogers

Asked by memawplus 47 minutes ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 1 month ago

Last reply by pruimerman 3 hours ago

When trying to print from a website, i always get the 'Load Legal' message on my old LJ HP4+ printer.

Hello, I'm using Kubuntu 21.10 (language German) The printer is a very old HP Laserjet 4 Plus with a network card 10Mbit Network card. the IP adress is 19x.xxx.xxx.5. Wh… (read more)

Hello, I'm using Kubuntu 21.10 (language German) The printer is a very old HP Laserjet 4 Plus with a network card 10Mbit Network card. the IP adress is 19x.xxx.xxx.5. When printing from any other app/program is working fine Firefox on Win10 is no problem and with all other programs running with WIN10 or Linux, like Libreoffice, Kate, Okular etc., there is no problem, just with Firefox. The paper is set to A4. Not to US-Legal or Letter Maybe i screwed something in the settings, but i don't think so.

Asked by h.jankowitsch 4 hours ago

  • Solved

How to remove the add button from address bar?

Everytime Firefox wants me to add something as search engine. For example I open YouTube and in the address bar it says ADD YOUTUBE. I cannot share screenshot because it … (read more)

Everytime Firefox wants me to add something as search engine. For example I open YouTube and in the address bar it says ADD YOUTUBE. I cannot share screenshot because it just says uploading and not uploading anything from all my devices.

Asked by Amay 1 month ago

Answered by cor-el 17 hours ago

  • Solved

Can't find the Gmail app so that online "mailto" links will open in Gmail

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situa… (read more)

Greetings, I've checked a few articles in Firefox to help with my question, but none of them are helping. (Here's the main article: http://example.com.) Here's the situation. Say I go to a website's Contact page and click the button to contact someone, a window appears and asks me what app I want to use to open the email. Gmail is my default email, and Firefox is my default browser, and I use Windows 10. When I open the window of options (see attached screenshot) to open the email, and I then click "Choose Other Application" (other than Firefox), I don't see the Gmail app anywhere. I then followed the directions in that link above to check my Windows settings, per its suggestion, which I did ... but in those settings, too, I got to a point where the directions no longer matched what I'm seeing on my screen. I didn't see the Gmail app anywhere. Could you let me know in simple layperson's terms how to open Gmail links in Firefox? I don't have a PhD in computer science, so please keep it very simple. Thanks in advance! Best wishes, Bill

Asked by BillSiever 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Extensions and Addons Affecting YouTube Display

I have an issue where AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery are causing an undesired effect on YouTube's display of videos on it's Home page. I … (read more)

I have an issue where AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery are causing an undesired effect on YouTube's display of videos on it's Home page. I would like to know where to report issues regarding extensions and add-ons. If any of the above extensions are enabled then the Home page for YouTube is missing the video in either the #1 position or the #4 position in the top row. (See screenshot). I've used these extensions for years on the same system and have made no changes. Suddenly, for about a month the problem has been occurring. I have another identical system with the same extensions and have no issues. I use the following extensions along with the ones mentioned above. New Tab Override and DuckDuckGo and they have no interplay in with the issue I'm having. I've gone through an exhaustive process of disabling each one and trying various combinations of them and determined that the culprits are AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery. Ghostery alone removes the video in the #1 position. But, if either of the other four are loaded with or without Ghostery then the video in #4 position is missing. Any help in resolving the issure would be greatly appreciated. Thank You!

Asked by jessedeuce 1 month ago

Last reply by Terry 1 day ago

  • Solved

Freezes on google maps

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens w… (read more)

When I open the google maps website it functions normally for about 3-4 seconds, then firefox completely freezes not just that tab. Firefox is up to date and it happens with all addons disabled. maps seems to work fine when I access from other country domains (co.uk or .de) Also I have no problem with the site on other browsers. It does not generate a crash report.

Asked by lamance 1 month ago

Answered by Terry 1 month ago

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After ope… (read more)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Asked by burchbagg 1 day ago

change default background color for pdf viewer

Hello, I updated to macos Monterey yesterday and I guess I guess I also my firefox updated to 102.0.1 (64-bit)... Anyway, I was very much used to have a white background … (read more)

Hello,

I updated to macos Monterey yesterday and I guess I guess I also my firefox updated to 102.0.1 (64-bit)... Anyway, I was very much used to have a white background in firefox's built-in pdf viewer when viewing pdfs that really have a white background (for example if you download it and check it with Adobe reader, or any reader other than the viewer built-in the browser).

Now the background color is gray, and it's not convenient for me at all. I could not find the magic setting that allow to changing this behaviour... I do not use themes, so I do not mind changing something there if needed.

Could any guru help here please ? That would be much appreciated.

Asked by gonzalez1814 1 month ago

Last reply by cor-el 2 days ago

Whenever I try to add Startpage Search manually in iOS Firefox, it crashes

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s Any Suggestions? … (read more)

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s

Any Suggestions?

Asked by techmaster725 1 week ago

Last reply by Paul 2 days ago

Sync Issue

Hi All, Today after years I have uninstalled the firefox and trying to login again due to computer slowness issues in Windows 11 FYI - I had lot of important bookmark,use… (read more)

Hi All, Today after years I have uninstalled the firefox and trying to login again due to computer slowness issues in Windows 11 FYI - I had lot of important bookmark,username,password etc synced that I doesn't remember now

This time when I try to login it asks me to enter email when I enter my gmail it's fresh firefox nothing is synced everything is lost I observed this time it's a firfox account previously I used login with google account login with google that option is not coming up anymore can somebody please suggest how can I login with google account in firefox instead of entering gmail email address and firefox directly

Asked by Naved Khan 3 days ago

How to get rid of hard to read black backgrounds?

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique. I've tried all the modes like light, sy… (read more)

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique.

I've tried all the modes like light, system etc nothing seems to fix it.

Am I going to need a stack of css code to fix it - code for each and everything I want to set back to light, or is there a setting to achieve this?

Asked by citizen1138x 1 week ago

Last reply by citizen1138x 3 days ago

  • Solved

Unable to play some videos on "The New Daily" (AU) site Error code 242632

There are some videos on this News site; https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/ Error code 2… (read more)

There are some videos on this News site;

https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/

Error code 242632 "The video cannot be played on this browser"

Asked by Bozwell 3 weeks ago

Answered by jonzn4SUSE 4 days ago

Cross-site cookie protection SOMETIMES breaks tumblr

Hi, ever since cross-site cookie protection came in, all tumblr blogs I go to (as in when I type their url into the address bar, not when I visit them from my tumblr dash… (read more)

Hi, ever since cross-site cookie protection came in, all tumblr blogs I go to (as in when I type their url into the address bar, not when I visit them from my tumblr dash) sometimes break, treating me as if I'm logged out, except when I click to log in it takes me straight to the dashboard. Refreshing can sometimes fix it, making it that most dreaded of troubleshooting pains, an intermittent problem. Should be easier than most though, as this happens roughly about three times out of four, although sometimes I can have a bad run and refresh twenty times or more without being able to actually interact with anything as if I were logged in. And the occasional blog that the owner took advantage of advanced features to have a non-[user name].tumblr.com site, like for example this one simply refuse to see me as logged in at all. I PRESUME this is because the existing tumblr.com exceptions only cover some of the servers tumblr uses to authenticate logins, or something, but even when a blog is not letting me interact with stuff Firefox still says it detects 'no trackers known to Firefox'.

Asked by Matt 3 weeks ago

Last reply by Matt 5 days ago

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offlin… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 3 weeks ago

Last reply by Matt 5 days ago

Firefox crashing after RDP

Hi, When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.… (read more)

Hi,

When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.

Thanks.

Asked by sfk 1 month ago

Last reply by chorney.di 6 days ago