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  • Solved

Cannot log in to Outlook from Firefox (only)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried cleari… (read more)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried clearing cache, updating, restarting, rebooting, trouble-shooting mode, private window etc. to no avail. I get 400 error from Outlook.

Asked by webmjmweb 3 days ago

Answered by jonzn4SUSE 2 days ago

Firefox Sync is a total nightmare.

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other… (read more)

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other settings. I managed to restore the bookmarks, but is there really no proper way to undo this or prevent such thing from happening in the first place? Is there no way to control if I want to sync my setting TO the server or FROM the server? How such a vital decision is even made then and why wouldn't there be a way for a user to control that? This is so disappointing :(

Asked by Dmytro Shevchenko 5 months ago

Last reply by Jopower 6 days ago

Save and Download a PDF File

Hello, I can't save and download a modified PDF file. To put it simple: I open a PDF file on Firefox; Rotate it clockwise; Open the Tools menu (»); Click Save; The savi… (read more)

Hello,

I can't save and download a modified PDF file.

To put it simple: I open a PDF file on Firefox; Rotate it clockwise; Open the Tools menu (»); Click Save; The saving window opens; I save the file; When I open it, the file is as at start, before rotating.

Windows 11 25H2 26200.7623, Firefox 147.0 Thank you for helping.

Asked by Straydog 4 days ago

Last reply by Denys 14 hours ago

Blank screens after restart

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then… (read more)

Background is a little complex. We have been running Win 10 under the ESU, My wife had her box unintentionally do a Win 11 update. She then started a backup which then looked like it would take days, so she aborted it after a while and ran the procedure to revert to Win 10, which then completed successfully. I think she then rebooted and opened Firefox and all her prior windows were there and working, After a while they got slower and slower, so she closed Firefox, might have rebooted and restarted Firefox. She now has 37 windows that are all completely blank. There is a New Tab tab and now URL in any window,

Is there any way that would likely recover all those open windows? Or, at least the URLs of all the tabs?

Asked by Thomas Mercer-Hursh 3 days ago

  • Archived

Min-max-close buttons hidden

If I don't use the custom adjustments in my Chrome css, seven buttons on that right side of the menubar are hidden, including the min-max close buttons. This is problema… (read more)

If I don't use the custom adjustments in my Chrome css, seven buttons on that right side of the menubar are hidden, including the min-max close buttons.

This is problematic when I'm troubleshooting Firefox, and the css is disabled. If I want to close or take the browser out of max mode, I must move those buttons to the navbar, which has no such restriction accommodating those buttons, not to mention why is it necessary for that min-max close trio to monopolize 20% of the menubar. Waste of space. Inefficient.

I'm also curious why must that frame at the top of this sites pages remains persistent, and follows the user down the page, so that when you're composing, and accidentally (and all to often) touch one of those links, it get superimposed over the message, and you must move the cursor to the bottom of the page get rid of it. Not to mention, that frame shrinks the working area of the page about 30% vertically.

I mean, once you have already navigated to the destination page, and you're composing, how often/likely are you going to need to access that area?

Asked by noel_envode 6 months ago

Last reply by sundj30 2 weeks ago

Twitch Fails to Load

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an in… (read more)

When attempting to access the Twitch website in normal browsing mode, the page does not load properly. Instead of the site rendering, I only see a black screen with an infinite loading spinner.

This issue does not occur in private browsing mode (incognito), Twitch loads normally there.

I found that performing a browser reset temporarily resolves the issue, but after some time the problem returns. Continuously resetting the browser is not a practical solution.

Additional details:

   Browser version: 141
   Steps to reproduce:
       Open Firefox in normal mode
       Navigate to https://twitch.tv
       Observe black screen with loading spinner
   Expected result: Twitch should load normally
   Actual result: Page remains blank with a loading spinner
   Private browsing mode works correctly

Please advise on a permanent fix or steps to diagnose this issue.

Asked by Michael 5 months ago

Last reply by Sam 3 months ago

  • Solved

Chinese Traditional translation for Taiwan + Hong Kong Firefox users?

Just noticed that Firefox only has translation for Chinese Simplified from Mainland China, but no Chinese Traditional from Hong Kong and Taiwan users. Any plans to get it… (read more)

Just noticed that Firefox only has translation for Chinese Simplified from Mainland China, but no Chinese Traditional from Hong Kong and Taiwan users. Any plans to get it going? I would hate to switch back to Chrome or Edge instead.

Asked by Christopher Chen @ Firefox 5 months ago

Answered by Kiki 5 months ago

Can't "Refresh Firefox". The option seems to be missing.

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tr… (read more)

My browser is not working as it should. Several sites do not work anymore and the browser keeps crashing. I'd like to refresh the browser, but the button is missing. I tried going to troubleshooting mode, but the button is not there either.

Not sure if uninstalling would do the same thing? Just not sure what is the best way to refresh. Thanks for any help!

Asked by scally718 2 weeks ago

Last reply by Grzegorz Danielczyk 1 day ago

Password Manager (about:logins) is completely blank.

Hi, I’m experiencing the following issue: When I open Password Manager (about:logins), the page is completely blank. This problem started about three months ago, after… (read more)

Hi,

I’m experiencing the following issue:

When I open Password Manager (about:logins), the page is completely blank.

This problem started about three months ago, after I updated Firefox to a newer version.

Currently, on the about:logins page, I can export all my accounts and passwords as a CSV file (so the data clearly exists), but nothing is displayed on the page itself.

I also tried importing the same CSV file (exported from about:logins) back into Firefox. After importing, all accounts and passwords appear in the left panel. However, when I click on any item, the right panel is still blank. If I close the page and open about:logins again, the items still do not load.

My current Firefox version is 147.0.

How can I solve this problem?

Thanks!

Asked by liobderh 6 days ago

  • Solved

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.co… (read more)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.com⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data.

If this is a valid email address, and we can help unlock your account.

Asked by Geochemist Alexandria 4 weeks ago

Answered by jonzn4SUSE 3 weeks ago