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  • Archived

Why do you say Mint.com is not safe?

When I go to Mint.com and try to login, the login screen says Mint.com is not safe. It will not let me log in. It gives an option to dismiss advice. When I select that… (read more)

When I go to Mint.com and try to login, the login screen says Mint.com is not safe. It will not let me log in. It gives an option to dismiss advice. When I select that option it still will not allow me to login. I tried the most recent version of foxfire and also the beta version. I get the same results with both. I have used Mint.com for years and I used it with foxfire on the computer. I need to use it on my Nexus 4 smartphone. If I am to use Foxfire on my phone it must work with Mint. Mint.com is safe. No account numbers or passwords are stored in Mint. A hacker would see account names and entries but cannot do anything with the info. There is Nothing that could be used for ID theft. It is strictly a display of transactions in an account. Please tell me how I can login to Mint on your browser.

Asked by MESCOTT14.MS 11 years ago

Last reply by MESCOTT14.MS 11 years ago

  • Archived

issue of Firefox on sella.it (bank website)

If I press "Accedi" on the mobile version of the sella.it Italian bank website (opened from mobile devide Samsung Galaxy S5 witf Firefox), the log-in page is not showed b… (read more)

If I press "Accedi" on the mobile version of the sella.it Italian bank website (opened from mobile devide Samsung Galaxy S5 witf Firefox), the log-in page is not showed but downloaded - is an aspx page and is downloaded from Firefox not opened. If I open the website from other mobile browser this issue not exist.

Firefox from mobile devide, mine is Samsung Galaxy S5 the issue i see in Firefox for mobile on Android Samsung Galaxy S5 Android 4.4.2

Asked by Mark 11 years ago

Last reply by Mark 11 years ago

  • Solved
  • Archived

How do I report a problem with Firefox Web Browser?

I use Firefox web browser, my OS is Windows 10 pro. I am the webmaster for site http://eckankarinoklahoma.org. When I revise and update the website pages, Firefox doe… (read more)

I use Firefox web browser, my OS is Windows 10 pro. I am the webmaster for site http://eckankarinoklahoma.org. When I revise and update the website pages, Firefox does not recognize the changes made until I hit the reload (renewal) button to the right of the address. However, when there is no reload button for a page, Firefox never will recognize the changes that have been made until I delete my browsing history. It appears to be read web history pages. I've tried everything, from reloading the page to getting out of the site and returning, etc. to get Firefox to recognize the changes but it will not. Like I said, the only way I can get it to recognize the changes is to delete my history, which is a real pain. The page that doesn't have a reload button is a password protected page. See site mentioned above and click left hand menu item "Members Login here." However, by visiting this page you won't be able to see the problem until you have visited it, and then again after it has been revised. The only revision made to this page is the date in the label asking for the password. The password works fine, it's just that the label never updates and this is important for users to know in which article to find the password. Sorry for the wordiness of this, but I hope you get the idea of the problem.

Asked by lightofhu 10 years ago

Answered by jscher2000 - Support Volunteer 10 years ago

  • Archived

Online bank (KeyBank) wont let me log in even though my Firefox on Mac is updated

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer a… (read more)

Hi, I wonder if someone can help me log into the KeyBank website. I keep getting this message: "Due to technical concerns, your current version of Firefox is no longer an option for KeyBank online banking. Nothing is wrong with your account. You simply need an updated browser – like the most up-to-date version of Microsoft Edge, Google Chrome, or Mozilla Firefox – to sign on to online banking." My Mac indicates I have an up-to-date version of Firefox (78.10.0esr (64-bit) Thank you

Asked by nezyounow 4 years ago

Last reply by TyDraniu 4 years ago

  • Solved
  • Archived

Malwarebytes website

I have been trying to get on the Malwarebytes website, but I keep getting; Your connection is not secure The owner of links.malwarebytes.com has configured their websit… (read more)

I have been trying to get on the Malwarebytes website, but I keep getting;

Your connection is not secure

The owner of links.malwarebytes.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

links.malwarebytes.com uses an invalid security certificate. The certificate is only valid for the following names: *.fortinet.com, fortinet.com Error code: SSL_ERROR_BAD_CERT_DOMAIN


This happens with all of my web browsers. Is it safe to allow Fortinet ?

Asked by FredMcD 3 years ago

Answered by FredMcD 3 years ago

  • Archived

10-12-2023 - for the 118.0.2 update all external links on posts to news articles in facebook are no longer accessible on all WIN 11 systems tested.

Today is 10-12-2023 and as of the last update to Firefox (118.0.2) external news links on posts in Facebook or Facebook messenger no longer work on WIN11pro64 computers a… (read more)

Today is 10-12-2023 and as of the last update to Firefox (118.0.2) external news links on posts in Facebook or Facebook messenger no longer work on WIN11pro64 computers as indicated through testing.

There is only an "I beam" indicator and frequently the posted news article links; and images do not appear when using Firefox (however they do appear on other browsers; no issues detected). As noted, this anomaly also applies to Facebook messenger external news links. Based on timing of this update 118.0.2 and the repeatability of the failure on various computers (with WIN11) and the absence of any other changes to all of the computers, all indicators are that this is not a Facebook issue and as nothing else on any of the computers has changed the 118.0.2 has an apparent issue. (In summary this effects every one of the 5 WIN11pro64 computers I have tested with the Firefox update, so far)... the only change to ALL OF THESE DEVICES was and is the Firefox update (118.0.2) .

In addition have tested Firefox and Facebook on 2 additional computers (WIN764pro) - to keep comparative balance; on 1 win7pro64 unit the Firefox app was not updated and on the other win7pro64 system it was updated to 118.0.2.

And after that round of testing the outcome was conclusive - the Facebook external news links work seamlessly and without issues (NO UPDATE TO FIREFOX ON ONE COMPUTER with WIN7pro64 and an UPDATED Firefox (118.0.2) with WIN7pro64 on the other)... both systems worked and the noted failure was not present.

These tests conclusively indicate to us internally that updating the WIN 11 units to 118.0.2 was a mistake.

Additionally for further comparison for this note - with Firefox update 118.0.2 Facebook external news links DO function on Opera and Chrome (for both WIN 7 and WIN11) all computers tested are the original 7 ... I have not tested other browsers for compatibility nor have I tested other computers, as the data seemed conclusive.

NOTE: If you are planning to respond please do not 'guess' (SWAG) at what you randomly speculate the issue(s) might be, as that would be an unproductive use of everyone's time... if you don’t have a proven solution you don’t have a solution, thank you.

If there is someone with knowledge of the 118.0.2 update that can offer an intelligent and proven solution please do so here...

but haphazard proposals of random unrelated experimentation without tested basis...or the concept of incorporating unproven suggestions such as maybe you should "change this" or "reinstall this" or "blah blah" when (I reiterate) the only changes to six (6) of these computers is the update 118.0.2 nothing else the seventh computer has an older version of Firefox and win 7 pro64. 118.0.2 functions correctly with win7pro64 and on Opera and Chrome browsers.

All intelligent proven workable input is appreciated because as of now Firefox for any and all of the WIN11 computers here Firefox has been removed from our approved list; as further failures are unknown.

Asked by budgbrown 2 years ago

Last reply by zeroknight 2 years ago

  • Archived

Unwanted malware website on homepage

I have Avast premium security on my Android Motorola G6. Every time I open Firefox this malicious website tries to open! I deleted my history and it still comes back. Als… (read more)

I have Avast premium security on my Android Motorola G6. Every time I open Firefox this malicious website tries to open! I deleted my history and it still comes back. Also when I'm not using the Firefox browser it still tries to open! Once I open the browser sometimes there are as many as seven or more attempts by this page to open! PLEASE HELP ME GET RID OF IT PERMANENTLY! Thank you! Email removed for privacy reasons

Asked by anthony brooks 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

Can't use Linkedin in Firefox for Android

After I log in to Linked in I can not use profile or network pages, as it looks like some kind of semitransparent overlay is displayed above them, preventing me from inte… (read more)

After I log in to Linked in I can not use profile or network pages, as it looks like some kind of semitransparent overlay is displayed above them, preventing me from interaction with the page. In the same time home feed is working fine. I tried disabling all extensions but no luck.

Asked by Alexander 2 years ago

Last reply by Najmus 1 year ago

  • Solved
  • Archived

How to make google search on firefox look like google search on other browsers

I much prefer how google search looks on other browsers like opera and chrome (obviously), so I was wondering if there was a way to make it look like this on firefox. I h… (read more)

I much prefer how google search looks on other browsers like opera and chrome (obviously), so I was wondering if there was a way to make it look like this on firefox. I have attached two images, the first is from Firefox and the second is from opera.

Asked by jimmy582263 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Unable to use video control bar when accessing desktop version of youtube full screen

Steps to reproduce: I use Firefox in landscape orientation on my Android tablet, open YouTube, click on the desktop version of the website, click on a YouTube video, and… (read more)

Steps to reproduce:

I use Firefox in landscape orientation on my Android tablet, open YouTube, click on the desktop version of the website, click on a YouTube video, and then click on full screen.

Actual results:

The video control bar below the video is visible, but cannot be clicked. Trying to reinstall Firefox can still reproduce the problem.

Expected results:

The video control bar can be clicked.

This bug is only triggered when the tablet is in landscape mode. is to access the desktop version of the website. If the video is in portrait mode at first, and then clicked to make the video full screen, the automatic horizontal screen will not trigger this bug. It's all normal on chrome. Some other websites will also appear, such as bilibili.

Asked by Sirius 1 year ago

Last reply by Li Shuaiyang 1 year ago

  • Archived

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Hi, I have been visiting this website for almost a decade at this point, using my Firefox browser, and have never had any issue before. Only after one of the last few Fi… (read more)

Hi,

I have been visiting this website for almost a decade at this point, using my Firefox browser, and have never had any issue before. Only after one of the last few Firefox updates am I now getting this error on a "Secure Connection Failed" page when I try to visit it. The error code is "SSL_ERROR_RX_RECORD_TOO_LONG".

I know that this website is safe because I have used it so many times. It is a P2P torrent page, I use a VPN (check that the VPN is working using ipleak.net), Malwarebytes Browser Guard, as well as Firefox's "Default Protection" secure DNS settings.

However, now Firefox isn't letting me get through to the website at all. Can you tell me how can I change my SSL settings in Firefox so that I can continue to use it and still use my favorite torrent site (which happens to be the safest one I know of)?

Thanks for all your help!

Sincerely, Andy

Asked by Andy Bishop 1 year ago

Last reply by Paul 1 year ago