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I’m trying to find out what I need to do to keep safe browser because mine keeps getting hacked or something. I got a managed device apparently and I can’t even search the web to see how to fix it

I was trying to sign in using the code you sent to my email and once I used the authorized code it was refused. What could be the cause of that. Who could possibly be tampering with my device.

I was trying to sign in to siriusxm.com. A box came up that said "Please insert your security key", with a diagram that looks like a flash drive. It said the request came from FireFox Mozilla Corp.

Is this one flashdrive key that will work for everything Firefox Mozilla Corp wants to guard, or it is something required by SiriusXM? I've never heard of it, but have seen it pop up for two or three things in the last week. I don't know how to satisfy the requirement. I looked though the topics on FireFox help page, and nothing mentions it that I can find.

I recovered my account using a backup code and set a new password. Two-step authentication is enabled but I don’t have the linked TOTP app. The settings UI does not allow disabling 2FA and does not offer backup code input. I still have unused 10-character backup recovery codes. Please advise.

Trying to sync Firefox to my mobile device. I get to this point where Firefox on my computer says:

Enter authentication code to continue to account settings Open your authentication app and enter the authentication code it provides.

It wants a 6 digit code. But I don't have an authentication app. How can I set one up for Firefox to sync to my mobile device?

I'm trying to set up/complete two-step verification (2FA) for my account, but the Scan QR CODE isn't going through. i enter the code, but it doesn't get accepted, so i can't finish the process.

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation that 2FA was enabled (see screenshot). However, after reloading the page 2fA is shown as being disabled and indeed if I try to log out then in again I'm not asked for a code. I've tried this a couple of times now and it does the same every time. The auth app I'm using is Aegis.

Does anyone knows why this is happening ? Thanks.

[Edit: I just saw that after each time I tried to set it up, in "recent account activity" I add an error saying "Two-step authentication failed" which doesn't really makes sense...]

Hi Folks, I can't seem to setup MFA via my Mozilla profile. I'm using the Google Auth App on my mobile. Have checked that time is synced correctly. Have tried setting up on my mobile and PC. Shall I try a different Authenticator App?

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone 16

Mozilla has asked me to 'approve a sign-on'. They've sent me an Authorisation Code but I don't know how to approve the sign-on. What do I need to do, please.

Thank you