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Hi. Long time user, first time writer.... I like the older versions of Thunderbird without message threading. I tried to turn off in Settings Config but did not work. Ca… (read more)

Hi. Long time user, first time writer....

I like the older versions of Thunderbird without message threading. I tried to turn off in Settings Config but did not work. Can I revert to an older version? Or can you please tell me how to make the threading stop? I am on a Mac.

Thank you! Frani

Asked by frani1 3 months ago

Last reply by frisée 3 months ago

  • Solved

Thunderbird keeps asking for password.

I apologize in advance for the language, I'm writing from a translator. Thunderbird on several accounts, every few days requires a password ... "login to the server faile… (read more)

I apologize in advance for the language, I'm writing from a translator. Thunderbird on several accounts, every few days requires a password ... "login to the server failed, enter a new password". Just in case, I changed the passwords on these accounts (with the option to remember), a few days of peace and again the problem. However, logging in with the old passwords before and the new ones now on the server is no problem at all.

I reinstalled TB but unfortunately it doesn't help. The same on the stationary and laptop, what could be the problem? Currently, email is available only on the server, I do not have access to Thunderbird.

Asked by ad.am 2 months ago

Answered by ad.am 2 months ago

  • Solved

I can't find where to change an email account password; emails won't download into T-bird

I changed a pop email password (on Earthlink) for one of my accounts, but I couldn't locate where I change it in Thunderbird. I've searched account settings, but I don't… (read more)

I changed a pop email password (on Earthlink) for one of my accounts, but I couldn't locate where I change it in Thunderbird. I've searched account settings, but I don't see it there.

I WAS able to change the password when I got a popup the second time I tried to send it, which let me change the password .... and it mentioned Password Manager. But "Password Manager" does not come up in Settings when I type it in the Search box.

Asked by Kami Scott 1 week ago

Answered by sfhowes 1 week ago

  • Solved

How to change from double line spacing to single spacing

When I receive an email with double line spacing I can't find a way to alter this to single line spacing. I'd like to be able to change from one to the other at will. M … (read more)

When I receive an email with double line spacing I can't find a way to alter this to single line spacing. I'd like to be able to change from one to the other at will. M

Asked by Clara 4 days ago

Answered by david 4 days ago

  • Solved

How to change email spacing to single space from double space

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end … (read more)

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end of the page and then it will automatically go to the next paragraph and will then use single spacing. I would really like to be able to format my emails with single spacing and different margins other than what I have to use now (i.e.using the entire width of the message). I cannot find any way to change this automatic double spacing and change the width of the paragraph at the same time. From the drop down list directly above the body of the message, I have tried changing from Body Text to Paragraph and back again, but nothing works. Thanks very much for your help.

P. S. I am using Windows 10 with Thunderbird version 128.4.2 esr. I had the same problem in more recent versions but not in older versions.

Asked by Colleen 5 months ago

Answered by Colleen 5 months ago

Pressing "Cancel" bypass Primary Password

I have set a Primary Password in Thunderbird, but when it requests it, pressing cancel for some times bypass the request and I can login without any problem I'm on Linux… (read more)

I have set a Primary Password in Thunderbird, but when it requests it, pressing cancel for some times bypass the request and I can login without any problem

I'm on Linux Mint 21.3 Cinnamon

Asked by whatever 2 months ago

Last reply by sfhowes 2 months ago

Importing Outlook 2013 messages and address book

tl;dr: How can I import Outlook 2013 messages into Thunderbird? Background: I used Outlook Express until Microsoft killed it, and have used Outlook 2013 since. Now Micro… (read more)

tl;dr: How can I import Outlook 2013 messages into Thunderbird?

Background: I used Outlook Express until Microsoft killed it, and have used Outlook 2013 since. Now Microsoft has forced me to abandon that due to Oauth2 not being supported, so I am looking for a replacement.

Thunderbird seems to be a recommended solution, but despite poking around in the community forums and help files, I am not finding straightforward answers to my questions on the current platform. (Side note: I have been using Firefox since it was Phoenix and then Firebird, and then Firefox, but never really used Thunderbird.)

I found and attempted to follow the instructions for import here: https://support.mozilla.org/en-US/kb/thunderbird-import but it must not work with older versions of Outlook, as I got a message saying "No profile found." (I ran it under the same user, an admin, that has the Outlook 2013 installed, so I don't know where it is looking for that profile). Import from a file doesn't give the option to use the Outlook file types.

So, given that, how can I import my email and address book from Outlook 2013?

Thanks in advance!

Asked by LeiraHoward 5 months ago

Last reply by LeiraHoward 4 months ago

HTTP links don't work

Hi, Whenever I receive an email that has a HTTP link within it when you "click" on the link nothing happens. You have to click on the link and use the "Copy Link Locatio… (read more)

Hi, Whenever I receive an email that has a HTTP link within it when you "click" on the link nothing happens.

You have to click on the link and use the "Copy Link Location" option, open a browser and paste it into the address bar and it will go to the relevant page as shown in the email.

For me, the links do not automatically open in any of the browsers that are on my laptop - Google Chrome, Microsoft Edge or Firefox without copying the link first.

Please let me know if any additional information is required to help solve this issue.

Asked by Wozza 5 months ago

Last reply by Matt 5 months ago

Objective: Delete emails from Gmail but keep them in Thunderbird

Hi, I have been unable to find the settings that would let me keep my entire archive of Gmail messages in Thunderbird, while deleting them from Gmail. I would continue t… (read more)

Hi,

I have been unable to find the settings that would let me keep my entire archive of Gmail messages in Thunderbird, while deleting them from Gmail. I would continue to send and receive emails through my Gmail account.

Thanks for any help you can offer.

Asked by max164 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Old emails not deleting/loading over 400k emails?

Hi my Thunderbird email says it was at 95% full so I tried to set it to automatically delete emails older than a certain date, or a certain amount. I tried both options … (read more)

Hi my Thunderbird email says it was at 95% full so I tried to set it to automatically delete emails older than a certain date, or a certain amount. I tried both options under account settings both delete all emails over 50,000 and tried delete emails older then 1000 days. Thunderbird is still loading emails well past both the number and the amount of days ago. In addition before it said I had roughly a little over 100k emails, and now it says downloading message header 1 of 431,000 at the bottom. The only other thing I did was click an option that popped up saying it fixed most problems with emails not loading properly by fixing the folder or something like that. I cannot find the option again however anywhere. In addition now that it is loading over 400k emails, it has emails at the top of the date saying from today at all different times which are 100% old emails so I have no idea what is going on or how to fix. Any help would be GREATLY appreciated as it is completely slowing down my computer and almost impossible to send an email while downloading. Thanks so much!

Asked by andrewconticchio 5 months ago

Last reply by david 5 months ago

I just set up Thunderbird to use with my Roadrunner email. I can send messages but when I try to send I get message "connection to Outgoing server (SMTP) mail.twc.com timed out". .

This is same server and settings that work on other apps. I noted that Antivirus software can be the cause, but I stopped Norton and only using Defender and still have th… (read more)

This is same server and settings that work on other apps. I noted that Antivirus software can be the cause, but I stopped Norton and only using Defender and still have the problem.

Asked by Jerry Runser 5 months ago

Last reply by Jerry Runser 5 months ago