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Issues syncing Firefox bookmarks across devices

Hi, I’m having trouble keeping my bookmarks in sync between my Windows laptop and Android phone using Firefox Sync. I’m logged into the same Firefox account on both devi… (read more)

Hi, I’m having trouble keeping my bookmarks in sync between my Windows laptop and Android phone using Firefox Sync.

I’m logged into the same Firefox account on both devices, and Sync is turned on. However, new bookmarks I add on one device don’t appear on the other.

I’ve already tried:

Signing out and back into my Firefox Account

Forcing a manual sync

Checking that both devices have the latest Firefox version

Is there a way to manually trigger a full re-sync or reset the Sync database without losing data? Thanks in advance! 🙏

Asked by wirkutskijkarl 1 month ago

Cannot scan the code with my android device

Hi I bought a new android phone (the Xiaomi Poco F7) and I want to sync the Firefox from my Windows PC to the device. But when I try to scan the QR code it cannot be scan… (read more)

Hi I bought a new android phone (the Xiaomi Poco F7) and I want to sync the Firefox from my Windows PC to the device. But when I try to scan the QR code it cannot be scanned. Please advise. Thank you

Asked by George Linardakis 2 months ago

Last reply by Paul 2 months ago

Move bookmarks from one computer to the next

I have a firefox account but I'm trying to move my bookmarks from one computer to the next. I created a firefox account but nothing moved. How can I get my bookmarks to a… (read more)

I have a firefox account but I'm trying to move my bookmarks from one computer to the next. I created a firefox account but nothing moved. How can I get my bookmarks to another computer?

Asked by sgilkes 3 months ago

Last reply by jonzn4SUSE 2 months ago

Syncing

When following the instruction to sync bookmarks on Android phone it leads me to items that are not there. Open Firefox mobile on phone. Ok. Hit the 3 dots drop down. Ok.… (read more)

When following the instruction to sync bookmarks on Android phone it leads me to items that are not there. Open Firefox mobile on phone. Ok. Hit the 3 dots drop down. Ok. Choose sync and save. Not there? I click my email and it shows sync. I click that and it shows the last time I sync my phone. 0 minutes. Ok. It shows a QR code to scan from the Firefox app. It instructs to click ready to scan. That's not there either. If instructions lead you down paths that are not present, the instructions are useless. Anyone else having this experience? Thanks..........

Asked by eighthnote44 4 months ago

Last reply by jonzn4SUSE 4 months ago

  • Archived

Sync not working

I recently reset my laptop, when I logged into my mozilla account on my firefox, it is hasn't synced my passwords, hisotry, bookmarks and extensions. The sync is on, I've… (read more)

I recently reset my laptop, when I logged into my mozilla account on my firefox, it is hasn't synced my passwords, hisotry, bookmarks and extensions. The sync is on, I've eevn tried to manually initiate sync. Did not work.

Asked by Nitin Varma 11 months ago

Last reply by cor-el 11 months ago

  • Archived

sync not working

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requ… (read more)

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requires the username and email to reset the password, but I have no idea what the username was.. any thoughts?

Asked by TJ Roberts 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Sync is empty

I've been using Firefox for 15 years and since syncing has been available, all my tabs and favorites have been saved. Yesterday I saved new windows 10 and when I log in t… (read more)

I've been using Firefox for 15 years and since syncing has been available, all my tabs and favorites have been saved. Yesterday I saved new windows 10 and when I log in to mozzila, there's nothing?

Asked by S V 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

Sharing tabs between synced devices

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device… (read more)

so I did a factory data reset of my s22 Plus last week and I just tried to send it a tab from my Mac to my phone which doesn't work but it works the other way. The device was still signed into my account I signed it out sign it back in from the phone and every time I try to scan the QR code to connect another device from the QR code scanner in the search bar of the Firefox browser it keeps saying that I need to use like another app because it thinks it thinks I'm using the phones camera I'm not quite sure where to go from here

Asked by Darth Bane 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Solved
  • Archived

I can't find "Sync" option in firefox v133

I installed a new Windows 10, then I installed the latest version of Mozilla Firefox v133 and there's no sync option in this version 🤔 What is the problem? I want to rec… (read more)

I installed a new Windows 10, then I installed the latest version of Mozilla Firefox v133 and there's no sync option in this version 🤔 What is the problem?

I want to recover my bookmarks and passwords

Any solution?

As you can see in the picture

Asked by mdl79711 11 months ago

Answered by jonzn4SUSE 11 months ago

  • Archived

can not restore synchronized data on new phone

hello I had a smartphone, it died I bought a new one I moved the SD card from the old to the new one, dear stupid Android 13 then 14 say: oh I'm sorry you have to forma… (read more)

hello

I had a smartphone, it died I bought a new one

I moved the SD card from the old to the new one, dear stupid Android 13 then 14 say: oh I'm sorry you have to format your SD card, lol

during the configuration of the new smartphone, I asked to restore data from the backup of the old smartphone: - some parameters has been restored - applications were reinstalled - for example osmand restart with all configurations made on my previous smartphone

but, when I run Firefox, even after login on firefox sync, I have ......... nothing: - no passwords - no bookmarks - no preferences

why?

Asked by luigifab 10 months ago

Last reply by luigifab 10 months ago

  • Solved
  • Archived

Sync and Save missing from Android

I reinstalled the Firefox app on my android phone and I am not able to sync the phone now with my account info and bookmarks. Scanning the barcode to sync from my phone … (read more)

I reinstalled the Firefox app on my android phone and I am not able to sync the phone now with my account info and bookmarks. Scanning the barcode to sync from my phone does not work. It does not respond at all. Manually entering my email and password does not work either as it says I have the incorrect password when inputting the code sent by email.

Asked by tobinb001 10 months ago

Answered by tobinb001 10 months ago

  • Archived

firefox not giving me my synced data

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happ… (read more)

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happen to my bookmarks or any of my other synced data.looked through the forums could not find anything that was even similar to my problem

Asked by techpriest35 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Sync doesnt sync

Hello, I reinstalled win 10 on my pc and Wien i logged back into my account sync is working but no passwords, adds, bookmarks are loaded, so I have the most important qu… (read more)

Hello, I reinstalled win 10 on my pc and Wien i logged back into my account sync is working but no passwords, adds, bookmarks are loaded, so I have the most important question, what am I supposed to do? Thanks

Asked by Juan Sko 10 months ago

Last reply by Juan Sko 10 months ago

  • Archived

Sync between macbooks does not work

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. N… (read more)

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. Nothing appears in my bookmarks.

thank you for your help.

Asked by jjlv 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Multiple issues with iOS app all started a few months ago - can't sync or send tabs

iOS 15.8.3, FF Version 133.2. A couple of months ago I started having a bunch of issues with the iOS app simultaneously. First I couldn't get my tabs to sync. Then I si… (read more)

iOS 15.8.3, FF Version 133.2.

A couple of months ago I started having a bunch of issues with the iOS app simultaneously. First I couldn't get my tabs to sync. Then I signed out and had a hard time signing back in-- it just wouldn't work. Now I am finally signed in, but the app isn't working like it used to. I haven't been able to sync tabs since then now matter how many times I try. It still shows tabs for stuff I read months ago. I can't send tabs from desktop to my phone (but I can send from my phone to desktop with no issues). Finally, the tabs are all weird now-- they are huge (see pic).

I have tried uninstalling and reinstalling 20 or 30 times. I'm considering going back to Safari because the main reason I use Firefox is for phone/desktop connectivity and it just isn't working anymore. Any ideas?

Asked by SchrodingersMinou 10 months ago

Last reply by SchrodingersMinou 10 months ago

  • Archived

Since mid-December, Firefox is unable to sync data.

As title. Around mid-December, various issues occurred with Firefox. Around December 18th, after reinstalling Firefox, I found that I could no longer recover synchroniz… (read more)

As title.

Around mid-December, various issues occurred with Firefox. Around December 18th, after reinstalling Firefox, I found that I could no longer recover synchronized data from the server, including bookmarks, extensions, and all other synchronized items.

What could be the cause, and how can this be resolved? Could Mozilla have changed any policies that restrict the synchronization function?

Asked by vim 10 months ago

Last reply by jonzn4SUSE 10 months ago