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my duckduckgo got changed to google on 1/1/2025

i have used mozilla for many years, i HATE google! last night 12/31/24 duckduckgo was my search engine, i stayed up until 1 or 2am on 1/1/2025 and watched several youtube… (read more)

i have used mozilla for many years, i HATE google! last night 12/31/24 duckduckgo was my search engine, i stayed up until 1 or 2am on 1/1/2025 and watched several youtube videos (i had been watching them all day) and turned my computer off and went to bed. around 9am 1/1/2025 i got up and turned on my computer, clicked mozilla in my toolbar and started a search, I GOT GOOGLE RESULTS, SO HIT THE BACK ARROW AND NOTICED GOOGLE WAS MY SEARCH ENGINE!! DID YOU DO AN UPDATE OR ANYTHING TO CHANGE MY SEARCH ENGINE TO GOOGLE? i managed to download duckduckgo and make it my search engine again. BUT i NEED to know if this happened on YOUR END, or if GOOGLE did something. I HAD NOT MADE ANY CHANGES TO MY COMPUTER ON 12/31/2024 OR THE EARLY MORNING HOURS AFTER MIDNIGHT!!!

IF MOZILLA DID THIS , I DO NOT UNDERSTAND WHY, BUT IF IT WAS NEFARIOUSLY DONE BY GOOGLE, THEN IM PISSED!!! THANK YOU!

Asked by lnrdwl2014 3 months ago

Last reply by lnrdwl2014 3 months ago

sync not working

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requ… (read more)

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requires the username and email to reset the password, but I have no idea what the username was.. any thoughts?

Asked by TJ Roberts 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 4 months ago

Last reply by cor-el 3 months ago

Can some pages prevent printing?

I use Firefox as my browser (have since it was first release many many years and computers ago). I'm not if this is an issue with other browsers. I can print most pages … (read more)

I use Firefox as my browser (have since it was first release many many years and computers ago). I'm not if this is an issue with other browsers.

I can print most pages on Amazon, but some special pages I can't print. Example, I initiated a Return and when it got to the confirmation page I can not print it to have a hard copy on hand. It will show two blank pages in print preview except for text header and footer (which are checked in options), but nothing else. It will not print anything except blank pages with the headers and footers. Cleared print settings in about:support, tried printing with system dialog, tried printing it to a PDF and even tried a couple FF addons with no luck.

Certain pages on Amazon seem to inject something to prevent printing. I remember running across something similar a while back on another site and gave up. I eventually just screenshot the Amazon return confirmation page and gave up.

How do I get around this and make the page print? Is there some way to force Firefox to print what it's showing me on the page? Is my only option to screenshot it and then print the image?

Asked by phantoms 4 months ago

Last reply by phantoms 4 months ago

all of my open tabs are gone after i relaunch firefox

Hello, Today i launch Firefox and all of my previously opened tabs where gone. Firefox launched with new tab and none of my tabs where there. How can i restore all of my … (read more)

Hello, Today i launch Firefox and all of my previously opened tabs where gone. Firefox launched with new tab and none of my tabs where there. How can i restore all of my tabs and why this is happening, what is the reason for that? Thank you in advance.

Best Regards to all of your team and Happy Holidays.


Metodi

Asked by spawn_neo 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (read more)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 3 months ago

Last reply by TechHorse 3 months ago

Why do you makechanges then leave users with no clear information on how to use the chaged item?

You managed to change my password for accessing AMAZON to a very long password that has never worked so far for the last two months! So, I have been denied a site I use t… (read more)

You managed to change my password for accessing AMAZON to a very long password that has never worked so far for the last two months! So, I have been denied a site I use to use regularly and you still deny a human to ask for help, only your jog-related jargon!

I would hate to sue you but AMAZON may help me when they hear what you've done to me, and perhaps hundreds of other former customers.

So, help me get back to AMAZON today!

William Lee 2ropn2mr@gmail.com

Asked by William Lee 3 months ago

Last reply by James 3 months ago

On a certain website, when I try to fill out their webform, Firefox tells me to enter a valid e-mail address even though the e-mail address I have entered is valid

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in t… (read more)

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in the e-mail address, it gives me an error message that says "please enter a valid email address" even though the e-mail address is valid. Also, if I do not use autofill, but simply type everything in manually, it still gives me that same error message. This problem does not occur in Google Chrome, but it does occur in Firefox. Sometimes I can solve the problem by erasing part of the email address and then re-typing that part, but that doesn't always work. It also doesn't work if I erase the entire e-mail address and type it in manually. The problem does not appear to be caused by add-ons and does not appear to be caused by hardware acceleration, because I have disabled add-ons and have turned off hardware acceleration. It also does not appear to be caused by cache and cookies, because the same problem occurs after I clear the cache and cookies. I will appreciate any response you can provide to help solve this problem.

Asked by Larry951 3 months ago

Last reply by Larry951 3 months ago

The website "leetcode.cn" cannot be visited on Firefox

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visi… (read more)

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visited using Edge. I have tried using troubleshoot mode or change my UA, but it just doesn't work.

Asked by Lun 3 months ago

Last reply by AlexanderWilson 3 months ago

ESO login loads in other browsers but not in Mozilla

ESO login site is a public safety site that can't be loaded by Mozilla Firefox. https://www.esosuite.net/login/ It was working and then stopped in all three completely d… (read more)

ESO login site is a public safety site that can't be loaded by Mozilla Firefox. https://www.esosuite.net/login/

It was working and then stopped in all three completely different networks and IOS. After using this site extensively for a long time after 1/15/2025 it stopped loading. It works in other browsers immediately.

This issue happens in:

Firefox Android with Att network Firefox Desktop with private IS provider Firefox Desktop with another private network

This site is the only one not working in three different devices, three different networks. Nothing was updated or changed. One day it just stopped showing the page with no error messages. Site works fine with chrome browser. Very Odd. I have tried to reload the app in the android device with no success accessing the site.

Asked by 1313iroq 2 months ago

The plus sign got removed from Google search query

Hello everyone. I'm dealing with something a bit strange. When I try to use Firefox on Linux to search for things with Google, the `+` character is automatically remove… (read more)

Hello everyone.

I'm dealing with something a bit strange.

When I try to use Firefox on Linux to search for things with Google, the `+` character is automatically removed from the query string. For example:

  • Searching for `c++`, I got `c`
  • Searching for `g++`, I got `g`.

This issue doesn't happen for DuckDuckGo, but only Google (using the same browser, just different tabs). I don't have (and don't plan to install) other browsers on my linux box to try, but from another machine in the same network I didn't have this issue with Safari / Chrome.

I'm using Firefox for Linux on Fedora Sway Spin.

I created a screen recording but the forum doesn't allow posting video. I can share it if needed.

The issue happened locally (I think couple of days go, earlier I was able to search for C++ related stuff troubles).

Please let me know if there's anything I can try to fix this.

Thank you very much in advance

Asked by x2y8kbd7y2 2 months ago

Last reply by x2y8kbd7y2 2 months ago

Private Browsing blocking part of page. I think.

I have been using Private Browsing to read https://www.dailymail.co.uk for years because it blocks the adds. Now for the second time in years it seems to block a part of… (read more)

I have been using Private Browsing to read https://www.dailymail.co.uk for years because it blocks the adds. Now for the second time in years it seems to block a part of the page I don't want it too block. And for the life of me I cant remember if I did something to fix it the first time or Mozilla fixed it. Anyway the problem does not show up in ordinary Firefox but the adds make it so hard to concentrate while they keep flashing on and off all the time. So I have attached two screen shots to show the difference between the two Ordinary & Private. Any ideas very welcome. Thanks. First one shows the comment section that I want to see the second shows Private not showing them. Same story, day ect

Asked by phillstroud 2 months ago

Last reply by phillstroud 2 months ago

Je ne parviens pas à enregistrer les mots de passe ni les marques-pages

Bonjour, Lorsque j'enregistre un mot de passe (et malgré le message m'indiquant qu'il a bien été enregistré) aucun mot de passe n'est enregistré dans la rubrique "paramè… (read more)

Bonjour,

Lorsque j'enregistre un mot de passe (et malgré le message m'indiquant qu'il a bien été enregistré) aucun mot de passe n'est enregistré dans la rubrique "paramètres". Idem pour les marques-pages.

Pourriez-vous m'aider s'il vous plaît ?

En vous remerciant.

Cordialement.

Raphaël MICHAUX

Asked by r.michaux 2 months ago