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Firefox 144 Installed Today; Clobbered all of my Tabs. "History" is No Help

Something very bad happened to me today (11/3).... Firefox 144.0.2 was installed on 10/30/25, and everything has been fine until today. I don't know why or how, but A… (read more)

Something very bad happened to me today (11/3)....

Firefox 144.0.2 was installed on 10/30/25, and everything has been fine until today. I don't know why or how, but ALL of my OPEN tabs (of which I have many--and have it fixed so they always re-open when Firefox starts), ALL went away.

In reading conventional steps to recover such from sessionstore-backups, those instructions sounded straightforward. However, even though ALL FIREFOX PROCESSES were ended, I could not copy the contents of the sessionstore-backups folder nor could I delete anything--EVEN THOUGH I am the owner.

Even after providing Admin perms.

I could get rid of profiles.ini, which initially proved diasterous, because then Firefox thought I was brand new, so ALL of my passwords saved through Firefox these many years, went "poof".

Fortunately, I was able to get that back, but I still cannot get all of my tabs back, and conventional instructions to do so aren't working.

After recovering from my heart attack for initially losing my passwords, I am breathing a little better right now, but it sure would be nice to get all of my open tabs back again. I don't know why I am not able to manipulate the files within sessionstore-backups. I think if I could eliminate the files in that folder EXCEPT for upgrade.jsonlz4-20251027123126, which possesses a 10/29/25 date, these should be the open tabs just before the 144.0.2 installation, and all should be right with the world, once more.

I have performed/examined many steps offered under this category, but most assume I can copy them elsewhere for safe-keeping and/or removing all but the one I want Firefox to "use". Because something is preventing me from doing this, though, I am being stymied in what ought to be the solution. As a test, I was able to copy files from a much older profile--so I can prove the basic steps SHOULD HAVE worked. Unfortunately, I cannot do the same with THE (more recent) folder in question. I can't get rid of parent.lock, either (and I have ensured no Firefox processes are running via Task Manager).

Repeatedly.

Something else is at work, here. Any help or assistance from community experts would be most helpful.

Thanks very much in advance.

-MG

Asked by megentry1 6 days ago

Answered by megentry1 5 days ago

BOOKMARKS

Bookmarks gone. Cannot manually add a bookmark. Ctrl B toggle works but nothing shows up. Mozilla’s offers 100 solutions- none work.

Asked by Jack 1 week ago

  • Solved

Open previous windows and tabs

There are times that when I open firefox that some of my tabs that does this weird thing where my tabs from the previous session that I left doesn't load up, from what I … (read more)

There are times that when I open firefox that some of my tabs that does this weird thing where my tabs from the previous session that I left doesn't load up, from what I see is a blank tab that doesn't access the sites I left. It's been twice since I encountered this and I can't replicate the issue. When it happens I try checking out the recently closed tabs or window it doesn't show the ones that didn't show up.

Asked by Chris Asuncion (Chris) 2 months ago

Answered by Chris Asuncion (Chris) 2 months ago

All my history and booksmrks have disappeared.

I have years of bookmarks that have disappeared and my history is missing. Firefox opens with the tabs that were open when it shut down. I really want my bookmarks back. … (read more)

I have years of bookmarks that have disappeared and my history is missing. Firefox opens with the tabs that were open when it shut down. I really want my bookmarks back.

Asked by larrygreenberg 3 weeks ago

Last reply by larrygreenberg 2 weeks ago

Lost Tabs due to opening a new window

Hi Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this o… (read more)

Hi

Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this one tab, so i have lost all my previously opened tabs. Is there a way to get those back?

Thank you very much. Dimitris

Asked by Dimitris X 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

Previous session restoration

Today I opened Mozilla at my laptop. It malfunctioned (videos froze, pages did not fully download), so I closed the window and after a couple of seconds I reopened it. My… (read more)

Today I opened Mozilla at my laptop. It malfunctioned (videos froze, pages did not fully download), so I closed the window and after a couple of seconds I reopened it. My previous session was gone. I read your articles regarding this issue, did what was described there, but nothing has changes. I lost everything! Job videos, hobby pages - everything! A couple of pages can be restored via history, but that's it! I didn't do anything special before closing the window!

Asked by Stara1402 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

Saved passwords lost

I was on a website and noticed I was signed out, so I went to log in, but the browser did not display the username/password like it usually does. I clicked on the hambur… (read more)

I was on a website and noticed I was signed out, so I went to log in, but the browser did not display the username/password like it usually does. I clicked on the hamburger menu to go to my passwords and I noticed that it said "Account disconnected" at the top. I figured this was the issue, so I clicked it to log in. After going through the forgot password steps, I got logged in to Mozilla. Firefox then prompted me if I wanted to save that password and I clicked yes. I then went to the password manager and the only one listed was the Mozilla password that I just saved. After some digging, I found there was a logins.json.corrupt file in the profile folder. I tried renaming it to logins.json but that does not work. I tried viewing the corrupt file, but it was not legible.

Is there any way to recover the passwords or are they gone for good?

Asked by s_r_allen 2 months ago

Last reply by s_r_allen 2 months ago

Bookmarks and History, GONE!

As of yesterday, Oct. 14, 2025, everything in my Firefox Bookmarks and History is gone. This is the message displayed: "The bookmarks and history system will not be funct… (read more)

As of yesterday, Oct. 14, 2025, everything in my Firefox Bookmarks and History is gone. This is the message displayed: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I have tried to recover them by different suggested means, but it would appear there is NOTHING to recover. Everything in Bookmarks says EMPTY, and I can no longer save any new Bookmarks, it just not allowed. How and why did this happen, and what am I supposed to do? I had hundreds of things Bookmarked, many of them were important to how I run my business, and now are seemingly all gone. This is very upsetting and would appreciate Mozilla getting this straighten out. I need and explanation and resolution.

Asked by halaphoto 3 weeks ago

Last reply by halaphoto 3 weeks ago

All of my bookmarks have disappeared after a Firefox update!!!

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I … (read more)

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I can't reach a real live person at Mozillabold text. Can anyone help?

Asked by Jarmila Gorman 1 week ago

Last reply by Paul 1 week ago

Unable to recover bookmarks and previous data after reinstall (even after backup)

Hello, I reinstalled Firefox and am unable to recover my bookmarks and other data. Before the re-installation, I manually backed up my data, but when I try to restore fro… (read more)

Hello, I reinstalled Firefox and am unable to recover my bookmarks and other data. Before the re-installation, I manually backed up my data, but when I try to restore from the backup, it does not work. All my bookmarks and previous data are still missing. How can I fix this and recover my information?

Asked by Ayush Chaudhary 5 days ago

144.0.2 firefox version issue with bookmarks keep dissapearing & i have to use firefox fix from uninstall option

144.0.2 firefox version has an issue with bookmarks keep, they keep dissapearing & i have to use firefox fix from uninstall option to restore. unable to use email lin… (read more)

144.0.2 firefox version has an issue with bookmarks keep, they keep dissapearing & i have to use firefox fix from uninstall option to restore. unable to use email links as it requests that i close firefox window before it can open links, when i do this all bookmarks are gone & i then have to start again. I'm running win11 25h2 with all updates done both chrome & edge are not causing issues

Asked by James 3 days ago

  • Solved

Firefox reset itself after update, profile data gone

Hi I've just booted my machine and opened Firefox, only to be presented with a completely fresh install. All my settings, bookmarks and history gone. It was fine yeste… (read more)

Hi

I've just booted my machine and opened Firefox, only to be presented with a completely fresh install.

All my settings, bookmarks and history gone. It was fine yesterday when I closed it and powered down.

I'm running Kubuntu, I've checked the .mozilla folder and nothing...it's like my profile has just been overwritten.

Not happy at all, I'm starting to dislike Firefox.

Can anyone offer any help or advice please?

Thanks in advance.

Asked by komradekristoph 5 months ago

Answered by komradekristoph 5 months ago

Bookmarks

When I opened Firefox today, all my bookmarks are gone and a message about a Firefox is opened by another application is showing. None of your online suggestions helped.… (read more)

When I opened Firefox today, all my bookmarks are gone and a message about a Firefox is opened by another application is showing. None of your online suggestions helped. Is there a hidden way to restore Firefox to another version?

Asked by alan.f.emery 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox updated on its own and all my data...bookmarks...etc are GONE! WTF????.

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't … (read more)

I quit Firefox and when I restarted it it said it was a new version! It said something about restoring but I assumed it was just restoring my prior pages! DAMN! I can't even find a place to import bookmarks!

I am so angry I could chew nails!

iMac 2013 Catalina 10.16.7

Asked by Michael Arnold 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

How do I recover my bookmarks

Where are my bookmarks? Everything is gone with the update, and you didn't warn this could happen. Is there a way to recover the bookmark file? Profiles does not help fo… (read more)

Where are my bookmarks? Everything is gone with the update, and you didn't warn this could happen. Is there a way to recover the bookmark file? Profiles does not help for there is no new profile there. I NEED THE BOOKMARKS FOR WORK!!!

Asked by Luis Martinez 2 months ago

Last reply by Konstantina Papadea 2 months ago