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Blocking Ads

I do not have any ad blockers and have disabled "Block pop-up windows" in Firefox and turned off "Enhanced Tracking Protection" for sites but I still get the message that… (read more)

I do not have any ad blockers and have disabled "Block pop-up windows" in Firefox and turned off "Enhanced Tracking Protection" for sites but I still get the message that I am blocking ads.

Asked by George Martin 2 weeks ago

Last reply by cor-el 2 weeks ago

Firefox Review Checker

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust. option to O… (read more)

How do I delete, remove, or otherwise disable that garbage "review checker" from the latest firefox update. It's useless, un-needed thing that I don't trust.

option to OPT out REMOVE/DELETE or completely DISABLE!

Asked by BrokenG 3 months ago

Last reply by cor-el 3 months ago

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (read more)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 3 weeks ago

Last reply by cor-el 3 weeks ago

Primaey email hacked

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password.… (read more)

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password. Thay are asking me to send them a copy of my drivers' license and a photo "selfie" of myself to recover my account.

This is where I draw the line -- all invasions of privacy we have learned to live with but not this -- I could give them the transaction ID from my last Payment from Paypal period -- but that was not good enough. If I was being deceitfull I could easily provide the crdentials they ask for and it could all be fake; so I told them to get lost as I was paying for the Premium service anyway. I can contintue to use that as my ID but sonner or later someone is going to want to send me a code there and I can't retrieve it. Tonight they did not ask so I was able to get in here.

Everybody has a place to change your password but few have a place to change your sign-in ID. If I can get back into Firefox with a new ID and set 2 step validation I shouls be okay as faras the average user gors. The other option that I know of is to stary a new Firefox account. I alread have a lot of people and business's that I have to get my new email to.

Thanks To Anyone with any ideas.

Sincerely Paul

Asked by Paul Ellis 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

Thunderbird email "unable to connect" on second account, no problems on first account

Setting up a desktop (Dell Inspiron) for neighbors using latest Linux Mint (21.3 Cinnamon). They have simple needs, LibreOffice, Firefox and email. Plain jane, nothing ex… (read more)

Setting up a desktop (Dell Inspiron) for neighbors using latest Linux Mint (21.3 Cinnamon). They have simple needs, LibreOffice, Firefox and email. Plain jane, nothing extra added, straight from latest Mint install.

I am having trouble adding a second email account in Thunderbird (115.8.1). First comcast account was very easy, standard comcast defaults, works fine, downloads and sends. Second comcast account keeps giving "Unable to Connect" poput screen. (https://localhost/?code=0.ac.w2.PciwTw)

I can login to either Xfinity email account through Firefox browser using same addresses ((username)@comcast.net) and passwords I am using to attempt to add second account in Thunderbird.

Tried it with Mint Firewall off, then on, then off again. Do I need to setup firewall for second account?

Can someone give me a hint on this problem? Is is Thunderbird? Comcast? Something else?

Asked by bobstanl 4 months ago

Answered by bobstanl 4 months ago

Popup blockers

I get this message from Gmail when I try to print or open in a new tab. "Grrr! A popup blocker may be preventing the application from opening the page. If you have a pop… (read more)

I get this message from Gmail when I try to print or open in a new tab.

"Grrr! A popup blocker may be preventing the application from opening the page. If you have a popup blocker, try disabling it to open the window."

I can not find a way to fix this and did not have this problem with the previous version.

Garry Emailed removed for privacy reasons

Asked by gbeasinger 3 months ago

Last reply by zeroknight 3 months ago

  • Solved

Thunderbird is blocking my outgoing emails

Thunderbird continues to block my outgoing emails despite my best efforts. Please check my outgoing smpt server settings (attached) and let me know what I need to change.… (read more)

Thunderbird continues to block my outgoing emails despite my best efforts. Please check my outgoing smpt server settings (attached) and let me know what I need to change. Thanks.

Asked by Bill Washburn 3 months ago

Answered by david 3 months ago

whatsapp privacy

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go togeth… (read more)

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Asked by Elke's Firefox 2 months ago

Last reply by TyDraniu 2 months ago

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (read more)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 4 months ago

Last reply by Matt 3 months ago

Password Reset

I have forgotten my cogeco, email PW accessed through the Thunderbird account. Email address is bcorbett8@cogeco.ca As I cannot remember it, Thunderbird does not provid… (read more)

I have forgotten my cogeco, email PW accessed through the Thunderbird account. Email address is bcorbett8@cogeco.ca

As I cannot remember it, Thunderbird does not provide option for reset without original password. I have been unable to read messages for some time and need to do so. Please advise at earliest convenience.

Cathi Corbett bcorbett8@cogeco.ca

Asked by cathi corbett 5 months ago

Last reply by christ1 5 months ago

Unblocking websites

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site … (read more)

All of a sudden I can't open a certain website. I opened the website a few days ago with no problem and have been using the site for years. (I checked to see if the site is down but it's not.) I googled how to unblock websites in Firefox and nothing I've tried works. I disabled Trackers for the website and I cleared my Cookies. I added the Firefox uBlock extension a few weeks ago to stop constant website popups (after I tried resetting Firefox) and I turned uBlock off for this certain website but I still can't access the website. I also installed Mozilla VPN last week. I'm using Firefox 122.0.1. What could be the problem?

Asked by grov10 5 months ago

Last reply by zeroknight 5 months ago

  • Archived

Thunderbird not receiving new messages unless Connection Security is turned to NONE

My Thunderbird email app quit receiving new messages 6/13/2023 and I've had to use a different way to get emails on my laptop (note that it works fine on my pc) I finall… (read more)

My Thunderbird email app quit receiving new messages 6/13/2023 and I've had to use a different way to get emails on my laptop (note that it works fine on my pc) I finally got around to searching for answers and noticed a Mozilla Support thread that mentioned if the Connection Security is turned to NONE then messages are received. This worked for me too, but it doesn't feel safe to keep the security turned off. What can I do?

Asked by T7 6 months ago

Last reply by Wayne Mery 6 months ago

  • Solved

I can't turn off SafeSearch, set on Strict by default

Bing says my browser is the one to set my SafeSearch on strict by default, but I can't find the option to turn it off. Is there even an option or is this a Bing issue? … (read more)

Bing says my browser is the one to set my SafeSearch on strict by default, but I can't find the option to turn it off. Is there even an option or is this a Bing issue?

Asked by lu 4 months ago

Answered by lu 4 months ago