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"login to server xxxxxx with username "k**@hggl****.com" failed"

my access to my email stopped 4 days ago the sign in does not accept the password for my email I can't change the password without signing in. I have made no changes to … (read more)

my access to my email stopped 4 days ago the sign in does not accept the password for my email I can't change the password without signing in. I have made no changes to the account.

Asked by rbvgwq2r5q 19 hours ago

  • Archived

Problems with remembering my device

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even wh… (read more)

In Firefox, and Firefox only, in every version for the last several months, I have found it impossible to get Firefox to allow websites to "remember this device", even when I check that option. Every day I log in to a website, for example Tmobile, and I have to get a code emailed to me. I check "remember this device so you won't need a code next time", but the next time I log in, the same thing happens. Over and over with many sites. This does not happen with any other browser, except Firefox. How do I get Firefox to allow me to save my info? I really don't want to use Chrome, Safari, Brave, or Edge, but I do not have this problem with any of them. Only Firefox. And yes, I've checked my settings, and everything I can see says Firefox should be saving this info.

Asked by TH 6 months ago

Last reply by jesup 5 months ago

can't sign in

i have used thunerbird for many many years ... yet today i can't sign in ... message says don't recognize me earthlink email ... yet i have spent all day signing into moz… (read more)

i have used thunerbird for many many years ... yet today i can't sign in ... message says don't recognize me earthlink email ... yet i have spent all day signing into mozella .. giving $ .. espablishing password .. etc ... i am 90 yrs old ... this process is driving me crazy ... please have a human call me at 510.540.7853 and walk me thru sign in ... i have loads ofr data in thunderbird ... addresses, sent emails, etc etc ... please please please help an old man long term user .. i NEED THAT DATA !!!!!!!!!!! ... thand .. george killingsworth [edited] @aearthlink.net ... [edited] ... cell: [edited phone#'s and email from community support forum]

Asked by curiousg 2 weeks ago

Last reply by Matt 2 weeks ago

I have lost my password

I nave purchased a new laptop and loaded Thunderbird. I require my passwored to completet the setup unfortunitly I have lost my password, How can I reset my password … (read more)

I nave purchased a new laptop and loaded Thunderbird. I require my passwored to completet the setup unfortunitly I have lost my password, How can I reset my password

Asked by brianbcs 5 months ago

Last reply by david 5 months ago

problem with email account after changing password

Hello, I use IMAP/SMTP email, yesterday I changed my email password via the website. After this change, Thunderbird does not want to log me in, I keep getting the message… (read more)

Hello, I use IMAP/SMTP email, yesterday I changed my email password via the website. After this change, Thunderbird does not want to log me in, I keep getting the message that the address, password or configuration is incorrect. Please help me solve this problem

Tram Bartlomiej

Asked by bart.metale 3 months ago

Last reply by DavidGG 3 months ago

signing into my email

I am unable to us my Thunderbird email as it asks me to sign in but does not recognize my password and asks for my new password, which I don't know what it is as I have n… (read more)

I am unable to us my Thunderbird email as it asks me to sign in but does not recognize my password and asks for my new password, which I don't know what it is as I have never made a new password, I need help to solve this problem.

Asked by pauppena 1 month ago

Last reply by david 1 month ago

Thunderbird is suddenly asking me to enter the password for my email address on smtp.gmail.com .

My Thunderbird is suddenly asking me to enter the password for my email address on smtp.gmail.com . It's not accepting the password I thought was the correct one. How do … (read more)

My Thunderbird is suddenly asking me to enter the password for my email address on smtp.gmail.com . It's not accepting the password I thought was the correct one. How do I find out what my Thunderbird password is or change it?

Asked by Josefina J. Card 1 week ago

Last reply by Toad-Hall 1 week ago

Password change

I need to change my password however I am not succeeding. I am trying to change it from the following path : Settings - Saved Passwords. Once in the above path,… (read more)

I need to change my password however I am not succeeding.

I am trying to change it from the following path : Settings - Saved Passwords.

Once in the above path, I type in my new password and press close.

I then close thunderbird and when re-opened a pop up window appears to type in the password. When typing in the new password, the following error comes up:

Login to server secure.emailsrvr.com with username ------------- failed.

For thunderbird to continue working, I need to enter my current 'old' password. Somehow it is not recognising the new password.

Can someone please help ?

Asked by info12306 4 months ago

Last reply by frisée 4 months ago

HELP! Can't sign-in to my Thunderbird account on my laptop

I keep getting a box that says: "Login to account failed" Then a blue question mark and "Login to server inbound.att.net. with username failed Then three tabs: Retry - … (read more)

I keep getting a box that says: "Login to account failed"

Then a blue question mark and "Login to server inbound.att.net. with username failed

Then three tabs: Retry - Enter New Password - Cancel


I put in the correct password each time, and the box just keeps coming back up.

Asked by sylvanwinds 3 months ago

Last reply by sfhowes 3 months ago