Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.
Learn MoreHello! I've recently been having some issues getting videos to play in the background from Firefox's audio notification media player feature. I very frequently use YouTub… (read more)
Hello! I've recently been having some issues getting videos to play in the background from Firefox's audio notification media player feature. I very frequently use YouTube in the Firefox browser so that I can then exit the browser and still play the audio of a video via the media player, but last night that media player stopped working for me. When I close the Firefox app, I still get the notification as usual, but tapping the "play" button achieves absolutely nothing. I've tried to search the issue and test some fixes myself, but nothing has worked so far. The fixes I've tried include:
None of the settings for the media player or general notifications for Firefox seem to govern this issue, so I'm bringing it here. Thank you for taking the time to read through all of this. Please let me know if you have any suggestions for me! (I've included a photo of the notification bar for extra reference)
I don't know if it's just because of the phone. I'm using an Android now. I can remove the stories and stuff but I can't remove the shortcuts.
I have installed web apps to firefox on my phone by using menu -> Add to Home Screen Now that they are installed, though, I cannot get rid of them. Even if I delete th… (read more)
I have installed web apps to firefox on my phone by using menu -> Add to Home Screen Now that they are installed, though, I cannot get rid of them. Even if I delete the icons from my home screen, they show up in the menu when I long tap on the firefox app icon and still act as apps there. I have looked for a way to remove them and have not found one. Is there no other option than wiping firefox's data?
I am using Firefox on android and since the most recent update the app will no longer let me play videos in the background, in another tab or with the screen locked. … (read more)
I am using Firefox on android and since the most recent update the app will no longer let me play videos in the background, in another tab or with the screen locked.
I semi-accidentally closed all my inactive tabs. All 4799 of them. I first synced them to pc to sort through them (the mobile browser couldn't open them without crashin… (read more)
I semi-accidentally closed all my inactive tabs. All 4799 of them.
I first synced them to pc to sort through them (the mobile browser couldn't open them without crashing).
Turns out, only a tiny selection actually transferred over to PC. I had no idea there were that many tabs open, so I couldn't verify the number that transferred over to pc.
When I closed the inactive tabs, I saw how many I had deleted, and realised I've lost about 90 %.
Is there a way to recover these?
I also wish there was a tab counter on mobile, so I could've dealt with it sooner, before it got out of hand.
To enter a web page, you need to double-tap on the website. What is the reason for this?
Hey, I got an SD card for my phone recently and I've been trying to tell all apps to just go there, but I can't seem to find a way to make firefox download things to the … (read more)
Hey, I got an SD card for my phone recently and I've been trying to tell all apps to just go there, but I can't seem to find a way to make firefox download things to the SD card.. Am I missing some hidden setting?
browsing history disappeared through no action of mine! (happened just now) Using Firefox on android and my entire browsing history (which was extensive) just disappeare… (read more)
browsing history disappeared through no action of mine! (happened just now) Using Firefox on android and my entire browsing history (which was extensive) just disappeared! CAN I get it back? HOW??
I am using Firefox Nightly 144.0a1 (Build #2016111007) on Andoird 14. In the Search Settings, the Show Trending Sugfestions option is ticked/selected by default and can n… (read more)
I am using Firefox Nightly 144.0a1 (Build #2016111007) on Andoird 14. In the Search Settings, the Show Trending Sugfestions option is ticked/selected by default and can not be unticked or disabled. And if I disable "Show Search Suggestions" option under "Suggestions from Search Engines", it will also disbles the feature of searching bookmarks and synced tabs from Address Bar (even though This option is seperate in the Search Settings under Address bar - Firefox Suggest).
So right now to search from Address Bar, I have to manditorily Turn ON Show Search Suggestions Option, which starts showing Trending Search Suggestions (which is very annoying and useless for me). Kindly fix this and provide options where user can Enable Search Suggestions for Local Bookmarks or Synced Tabs without forcing user to enable Trending Search Suggestions from Search Engines.
Dear Support Team, The past few months there is a major issue occurring in Firefox for Android. Whenever, I switch apps or i.e. go to the home screen, all tabs I have op… (read more)
Dear Support Team,
The past few months there is a major issue occurring in Firefox for Android. Whenever, I switch apps or i.e. go to the home screen, all tabs I have opened in the browser get reloaded automatically without my input. Furthermore, I searched online about this problem and one user, named Zeyu Zhong, had previously submitted a review on Google Play explaining this issue. Could you examine this based on user feedback and my own attachments in this email?
Yours trully,
Ilias Kslr
I'm trying to add Desmos Graphing Calculator to the bookmarks on the homepage. I have that setting turned on but Desmos doesn't appear even though I have it bookmarked. I… (read more)
I'm trying to add Desmos Graphing Calculator to the bookmarks on the homepage. I have that setting turned on but Desmos doesn't appear even though I have it bookmarked. In fact, when I bookmark Desmos, it removes websites from appearing on the bookmarks homepage. I have a feeling it's because I hit "remove" on the bookmark on the homepage instead of hitting "delete" on the bookmark in the bookmarks folder, but then how do I undo that?
When I open the settings in Firefox on my chromebook, I don't have a option to import data at all. It's just missing. I keep looking up how to do it, and it keeps telling… (read more)
When I open the settings in Firefox on my chromebook, I don't have a option to import data at all. It's just missing. I keep looking up how to do it, and it keeps telling me to go to settings, under general find the import data, and select chrome. But there is no import button at all.
Hi recently my phone got stolen and while im unable to afford a new one im using a samsung tablet model SM-T705Y which is not new and only tunning android 6, it cant even… (read more)
Hi recently my phone got stolen and while im unable to afford a new one im using a samsung tablet model SM-T705Y which is not new and only tunning android 6, it cant even get a version of the youtube app that will work so i have to watch them on the website. This was all good until a few days ago when it just started coming up with a error message. Please help. Thanks, Travis.
Hi. So I've been having this issue where, I search something in google, it searches what I asked it to. Then I search again and it finds what I asked it to. The third tim… (read more)
Hi. So I've been having this issue where, I search something in google, it searches what I asked it to. Then I search again and it finds what I asked it to. The third time if I search again it'll go back to the first thing I tried to search as if i just pressed BACK twice. Something similar happens if I search for something, and then if I search the second thing and tap on the website and then press BACK, it'll go back to the first Google result I ssearched. It's been a few weeks this has been happening and the only thing that'll TEMPORARILY fix it is if I close firefox. If you need any more information I'd be happy to help you help me. Thank you!
Top bar reappears after page scrolled down, preventing further scrolling, but when releasing finger at the top of the screen the bar completely disappears and doesn't com… (read more)
Top bar reappears after page scrolled down, preventing further scrolling, but when releasing finger at the top of the screen the bar completely disappears and doesn't come back.
149.0a1 (Build #2016141823), 62b991cbf35038109ba97ee21e4de10476194d9a GV: 149.0a1-20260203210813 AS: 149.20260203050225 OS: Android 16
The latest update severely broke the app. At random, tabs will suddenly go back one, two, sometimes even several steps back in their history, and it is impossible to go b… (read more)
The latest update severely broke the app. At random, tabs will suddenly go back one, two, sometimes even several steps back in their history, and it is impossible to go back forward to where I was; the "forward" button is grayed out and it's like I never left the page I was suddenly thrown back to for no reason.
This can happen right after following a link, or it can happen several seconds after a page has fully loaded. When this happens, sometimes trying to follow _any_ link sends Firefox back to the same page until the app is forcefully killed and restarted.
Other people have described identical experiences in the Android reviews. Please revert the latest update. It's unusable. I have to go back to Chrome for the first time in over a decade.
I have tried disabling all extensions, and the problem persists.
Device: Galaxy S21 5G Android version: 15
in previous versions the 3 dots menu would open up the newer redesigned main menu that fills the lower 2/3rds of the screen by default, but by enabling debug settings and… (read more)
in previous versions the 3 dots menu would open up the newer redesigned main menu that fills the lower 2/3rds of the screen by default, but by enabling debug settings and going into Nimbus Experiments and disabling "Android UI Redesign - Release" it could be changed back to the older, more compact dropdown-styled menu. as of one of the recent updates, the "Android UI Redesign - Release" toggle seemingly does nothing.
I preferred the older menu for several reasons. one issue being that the new menu lacks a new tab button. the others being that it just _feels_ subtly yet annoyingly worse in just about every way.
so, is there any way to still use this old menu, via about:config settings or something? or am I just SOL and need to figure out how to downgrade my version?
Where from and how I download firefox
Current Permission Settings for Firefox to open links is set to DONT OPEN LINKS How can I change this to ALLOW TO OPEN LINKS. Its a big problem because I have Firefox … (read more)
Current Permission Settings for Firefox to open links is set to DONT OPEN LINKS
How can I change this to ALLOW TO OPEN LINKS.
Its a big problem because I have Firefox set as Password Manager but when I get emails from sources such as banks or medical or government they wont open and so I cant get to the documents or url they send me.
I am aware of the risk of opening links that might pose security threat so I want to be able to decide for myself. I dont know how this got set to not open links. Maybe Google because they are always changing settings and adding apps WITHOUT ASKING PERMISSION.
So sometimes when I set up a new account and say YES TO SAVE PASSWORD it ends up being saved to Google Settings instead