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F1TV stopped working

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/. It states : Unsupported Browser This browser is curre… (read more)

Hi, since the latet update thi week (20 november) my F1TV doesnt work anymore via https://f1tv.formula1.com/.

It states : Unsupported Browser

This browser is currently unsupported. To experience F1 TV, please switch to an alternative browser. Please see our FAQs for more information

Pleae help as this weekend is La Vega F1. Thank! Erik.

Asked by Bangsaen 2 months ago

Answered by Paul 2 months ago

I lost 2 years worth of bookmarks and saved passwords after a recent update

Dear Support Team, I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to mak… (read more)

Dear Support Team,

I am writing to request assistance with an issue I encountered after a recent Firefox update. After opening the browser, an automatic updat led to making all of my bookmarks, saved passwords and website data disappear. The profile I was using had been active for over two years and contained important information that I now cannot access (it wasn't a profile I created myself, I just used the browser normally).

I have already tried several troubleshooting steps, including restoring previous profiles, checking the profile folder, and attempting to recover data from backups. Unfortunately, none of these attempts have been successful so far. The about:profiles website tells me my old profile does not exist but in my Firefox folder, there is a (profile?) folder from 2023 which contains only one file.

Could you please help me recover my previous Firefox profile or guide me through any additional methods that might allow me to restore my lost data?

Thank you very much in advance for your support.

Kind regards, Sophia

Asked by sophialorej7 2 months ago

Last reply by Paul 2 months ago

  • Solved

Bookmarks and History not functioning.

This is the message I get when I try to access my Bookmarks: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another … (read more)

This is the message I get when I try to access my Bookmarks: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem." I have already tried to find out from Microsoft if their latest reinstallation of Office Professional could have caused the problem. They say they have nothing to do with Firefox. How can I get my Bookmarks and History back?

Asked by nmbourne 2 months ago

Answered by nmbourne 2 months ago

Cloudfare challege

I'm trying to get into chatgpt and canva. The browser tells me that i should delete a clooudfare block. I've tried disabling adblock and trying again. I've also tried to … (read more)

I'm trying to get into chatgpt and canva. The browser tells me that i should delete a clooudfare block. I've tried disabling adblock and trying again. I've also tried to clear the cache, but that doesn't work either. What should I do?

Asked by evert.trygg 2 months ago

Last reply by TyDraniu 2 months ago

  • Solved

Right click menu options and certain keybinds seem to be broken

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite … (read more)

These are technically two separate issues, but both pertain to functionality of the mouse and keyboard. Whenever I right click to bring up the menu, the options (despite being functional) do not appear in the menu proper. Instead there are just empty buttons. In addition, certain hotkeys aren't working at all. Ctrl+C and Ctrl+V to copy paste are doing fine, but Ctrl-T and Ctrl-W to open and close tabs respectively do nothing. Neither of these issues were happening yesterday.

Asked by lorijroche 2 months ago

Answered by lorijroche 2 months ago

  • Solved

Bookmarks are missing and unable to restore

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the s… (read more)

My Bookmarks are missing. I see backups under the profile/bookmarkbackups folder but when I manage bookmarks, they are not in the restore dropdown. I have followed the steps to delete the places.sqlite but when I reopen firefox, I do not see the bookmarks have been restored. I thought it might have been related to Norton Utilities so I renewed a subscription but no luck. I also have a json file with my bookmarks but I cannot choose it from Manage Bookmarks, either

Asked by jeff.horne 2 months ago

Answered by jeff.horne 2 months ago

  • Solved

Microphone in the AI Sidebar

I can't seem to locate how to activate the microphone in the AI sidebar. I have Gemini selected, and when I hit the microphone to dictate I get the following message.. Un… (read more)

I can't seem to locate how to activate the microphone in the AI sidebar. I have Gemini selected, and when I hit the microphone to dictate I get the following message.. Unable to access the microphone. Please check settings.

I looked through Firefox settings and my laptop's but I don't see where it is turned off or asking for activation.'

Tom Z.

Asked by Tom Z 2 months ago

Answered by TyDraniu 2 months ago

Firefox changes cursor to adwaita (linux on chromebook)

I have a chromebook with linux enabled and installed firefox according to mozilla's instruction - via the sudo get-apt command. The cursor changes from the default to a v… (read more)

I have a chromebook with linux enabled and installed firefox according to mozilla's instruction - via the sudo get-apt command. The cursor changes from the default to a very small adwaita. I've spent hours googling this issue and everyone I've come across had used some third party repo or was trying to shove in their own custom cursor theme. Literally all I want is my regular cursor back, and I have no clue why mozilla would have a specifically set cursor for their browser instead of just having it default to os. I don't really know what I'm doing here, but I cannot begin to state how tired I am of messing with this dead-end issue.

Asked by peardave998 2 months ago

Last reply by Denys 1 month ago

Unable to login to instagram through firefox desktop browser

I've been having issues logging in to my Instagram account through the Firefox browser. I've tried entering the password manually, clearing cache+cookies, opening in trou… (read more)

I've been having issues logging in to my Instagram account through the Firefox browser. I've tried entering the password manually, clearing cache+cookies, opening in troubleshoot mode, and turning off the enhanced tracking mode (in case that might've been causing the issue) all to no success. This has been an issue since I started using Firefox as my default browser about 2 months ago.

Asked by jarretangbazo 2 months ago

Last reply by jarretangbazo 2 months ago

UPdating firefox looses all my history, bookmarks, extensions, etc. I can't get them back! Help!!!!

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not … (read more)

I just updated to the latest Firefox. All my history, bookmarks, extensions are now gone. I do not seem to be able to get them back. My old version of Firefox is not available. When I ask to update from a prior browser, the drop down selection does not give me my prior version of Firefox. Help!

Asked by chuck39 2 months ago

Last reply by erulux 2 months ago