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  • Solved

firefox stops responding at random times and won't close

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve th… (read more)

About two weeks ago, Firefox started randomly hanging and would stop responding. It wouldn't let me close the program and I always have to restart my system to resolve the problem. Sometimes it only takes a few minutes after restart before it hangs, other times it will be fine for hours.

I've tried multiple solutions I've found online, carefully following instructions: clearing cookies and cache, disabling all extensions, refreshing firefox, creating a new profile, deleting specific files within the Profiles folder, etc.

I've yet to make it more than four hours without the program hanging.

Any assistance or suggestions are greatly appreciated.

Asked by Jera 4 months ago

Answered by Jera 3 months ago

  • Solved

imported bookmarks toolbar doesn't display as toolbar

After exporting bookmarks.html from Ffox on old computer, importing it to Ffox on the new one, all good, except that bookmarks toolbar shows on the imported list but does… (read more)

After exporting bookmarks.html from Ffox on old computer, importing it to Ffox on the new one, all good, except that bookmarks toolbar shows on the imported list but doesn't display as toolbar.

Asked by fostertom 4 months ago

Answered by fostertom 4 months ago

Block AI chat feature

This is a bit of an odd question, but I'm gutted. I have pretty severe OCD and AI tools have become very problematic for my reassurance seeking behaviors. I just got all … (read more)

This is a bit of an odd question, but I'm gutted. I have pretty severe OCD and AI tools have become very problematic for my reassurance seeking behaviors. I just got all of them blocked using tools like coldturkey and screen time. Now as of this update they're all in my firefox sidebar, and so far I see no way to block, only hide them (the trouble here is I know it's there, if I'm feeling a compulsion it's incredibly difficult not to follow through). Is there any iron clad way to block this? I hate how hard these things are being pushed!

Asked by turneredwards10 4 months ago

Last reply by Denys 4 months ago

How to retrive files from "Old Firefox Data" folder on desktop.

Hi, I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders wi… (read more)

Hi,

I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders with my bookmarks, sessions, logins, etc. How do I retrieve those to the new Firefox browser.

Thanks!

Asked by AK 4 months ago

Last reply by Denys 4 months ago

Firefox is Eating My Tabs

Firefox recently started "eating" my tabs: closing them without my permission. There are several tabs I want to keep open at all times, because I refer to them from time … (read more)

Firefox recently started "eating" my tabs: closing them without my permission. There are several tabs I want to keep open at all times, because I refer to them from time to time throughout the day, but Firefox closes them from time to time. I googled the issue and the AI directed me to two settings: browser.tabs.unloadOnLowMemory and browser.tabs.min_inactive_duration_before_unload. It suggested setting the first one to "false" and increasing the duration of the second, or setting it to "false." However, the setting will only accept numeric values.

Since I am not having low memory issues, I want Firefox to leave my tabs alone. Is there any way to actually do this? If not, it would be really nice if Firefox developers reversed this intrusive change.

Thank you, Terry

Asked by TLMorse 4 months ago

Last reply by TLMorse 4 months ago

Is there a way I can middle click bookmarks in my "other bookmarks" panel and have them open in new tabs?

Recently switched from Chrome and in Chrome I would open my "Other Bookmarks" folder and middle click a bunch of bookmarks which would open them up in a new tab without s… (read more)

Recently switched from Chrome and in Chrome I would open my "Other Bookmarks" folder and middle click a bunch of bookmarks which would open them up in a new tab without switching to that tab or closing the "Other bookmarks" folder.

Is there a way I can replicate this on Firefox? Because at the moment, middle clicking the bookmarks does nothing. This is not about the bookmarks bar at the top.

Asked by mb98 4 months ago

Last reply by bitdecay 4 months ago

Second charachter on address bar stops autocomplete

Hi all, I'm using Firefox 140.0.4 (64-bit) on Debian Trixie and I'm getting a weird behavior with the auto-complete functionality of the address bar. If I type the first… (read more)

Hi all, I'm using Firefox 140.0.4 (64-bit) on Debian Trixie and I'm getting a weird behavior with the auto-complete functionality of the address bar.

If I type the first character the address gets auto filled (see 20250711_First-character-auto-fill-working.png attachment), then if I type the second character the auto filled result disappears (see 20250711_Second-character-auto-fill-NOT-working.png).

I've tried any search option combination, but results doesn't change. At the moment I'm using for the address bar just "Browsing history" (see 20250711_Address-bar-settings.png).

The correct behavior would be, as in the past, that new characters confirming the address would leave things as they are. Do you have any suggestion on how to restore the original behavior?

Many thanks,

Raoul

Asked by rasca 4 months ago

Last reply by rasca 3 months ago

restore tabs does not work

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my hist… (read more)

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Asked by bheffe 4 months ago

Last reply by jonzn4SUSE 2 months ago

Don" have password any nore?

Sorry! 0 results found for ‘I do not recall my password for updating, what do I do.? For past 30+ years have been US Navy, no access to persona computer like I am now rea… (read more)

Sorry! 0 results found for ‘I do not recall my password for updating, what do I do.? For past 30+ years have been US Navy, no access to persona computer like I am now ready to update any of my home computer, forgot password for’ for ‘Firefox’

Asked by GARY 4 months ago

Last reply by Paul 4 months ago

drag and drop pictures on iOS

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how… (read more)

Hi. I used to be able to just grab and image on a webpage and drag it to my desktop. Now I have to go through the whole rigmaroll of right click and save. Anyone know how I can go back to the faster way please?

Thanks.

Asked by ani 4detal 4 months ago

Last reply by bitdecay 4 months ago

  • Solved

ATT/Yahoo email

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign i… (read more)

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign in I receive the error message "It's not you, It's us" try again. It is my belief that att is trying to coerce me to change browsers so they can spy on me

Asked by rmuehling01 4 months ago

Answered by Denys 4 months ago

Sudden troubles with Claude.ai

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop… (read more)

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop Macbook Pro or iMac...or iPhone...but it loads in Safari and Google Chrome? Site is fine...document artifacts are fine...but html sits with spinning wheel?

Asked by mvchaffee 4 months ago

Last reply by Denys 4 months ago

Homepage settings

This is more a suggestion than a question, on the homepage for browser it would be nice to have the option for a calendar. Not necessarily attached to windows calendars. … (read more)

This is more a suggestion than a question, on the homepage for browser it would be nice to have the option for a calendar. Not necessarily attached to windows calendars. Thank you.

Asked by Julie Jevnikar 4 months ago

Last reply by Denys 4 months ago