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  • Archived

all saved passwords and log in details missing after update to version 114.0.1

after Firefox updated all saved passwords and log ins are missing. I have checked and I only have one profile available. At a loss as to what to do to fix the problem. He… (read more)

after Firefox updated all saved passwords and log ins are missing. I have checked and I only have one profile available. At a loss as to what to do to fix the problem. Help would be very gratefully received.

Patrick

Asked by office458 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Websites not loading properly on Firefox

Since the update before the most recent one, web pages of major sites are not loading properly in Firefox on Mac laptop. Cannot load Hulu, MSN News, Booking.com, but they… (read more)

Since the update before the most recent one, web pages of major sites are not loading properly in Firefox on Mac laptop. Cannot load Hulu, MSN News, Booking.com, but they work fine on Chrome. I've used Firefox since its inception and I hate using Chrome, but it looks like I am going to have to, as I cannot get any response or support from Firefox. Is there any hope at all or should I just get used to Chrome? This is my second post--I attached screen shots to the first one, but no response, so I'm thinking they have no fix.

Asked by suzanne77 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

How to remove "Search Bookmarks" in version 114

What is the code to remove that new menu Search Bookmarks in new firefox 114? I already remove all the previous "bookmark all kind of type menu" in userchrome.css … (read more)

What is the code to remove that new menu Search Bookmarks in new firefox 114?

I already remove all the previous "bookmark all kind of type menu" in userchrome.css

Asked by JS 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox very unstable, gives me prompts to close Firefox before opening new content, blocking content, etc.

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next wi… (read more)

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next window. It is also flickering on the refresh icon. It is also blocking adult content. I have refreshed the Firefox browser but that changed nothing. I am not sure how to troubleshoot to look specifically at these problems. I am fearful of trying to delete and reinstall this program as I do not use any other online browsers and do not want to install them. Can this be troubleshooted remotely without risking malware?

Asked by mstrue1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Right click

I see this issue posted in other questions but none of the solutions given works. For one, the click on items you talk about don't exist, like the "Firefox Options and/or… (read more)

I see this issue posted in other questions but none of the solutions given works. For one, the click on items you talk about don't exist, like the "Firefox Options and/or Preference" is no where to be found, top left click on Firefox Icon or top right bars. The right click button does not work in your browser at all. I don't have this issue on my work computer or my work laptop and they are running the same version, 1140.1. I am use to: Right clicking Firefox icon in tool bar and a menu coming up that allows for several choices. Right clicking in the top bar with page tabs and being able to put the bookmark menu bar up permanently (the main reason I use Firefox, ease of accessing bookmarks which Chrome and IE make ridiculously difficult}. How do I get functionality of my right click back?

Asked by bsmith100 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Did a clean install, bookmarks gone

To resolve an issue that has been plaguing me, I did a clean install of Firefox. I followed some instructions I found on here that ensured that all I had to do was rename… (read more)

To resolve an issue that has been plaguing me, I did a clean install of Firefox. I followed some instructions I found on here that ensured that all I had to do was rename the existing Firefox folder to something else, download and run the installer again, and I should have done a clean install without losing my user data.

The issue I had has been fixed, but all of my add-ons and bookmarks are gone. I can get the add-ons back, but where can I find the bookmarks in the old Firefox folder?

Asked by TheNobleShade 1 year ago

Answered by TheNobleShade 1 year ago

  • Archived

Firefox version update

This morning I just noticed that my Firefox version is 114.0.1 32 bit and I know my system is 64 bit. I downloaded 64 bit and installed it but when I open, it has rever… (read more)

This morning I just noticed that my Firefox version is 114.0.1 32 bit and I know my system is 64 bit. I downloaded 64 bit and installed it but when I open, it has reverted back to 32 bit. The version number is still the same. Is this a problem please? I am running Windows 10.

Asked by Bonnie2 1 year ago

Last reply by Bonnie2 1 year ago

  • Archived

every time I open mozilla after closing it, it asks me to log back into gmail

i have this problem even though delete cookies and site data is off and remember history is on. it is very frustrating and i started using mozilla today. it was a disappo… (read more)

i have this problem even though delete cookies and site data is off and remember history is on. it is very frustrating and i started using mozilla today. it was a disappointment for me from the beginning. if i can't solve this problem i will switch to other browsers.

Asked by furkanulutas321 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Password manager truncates the site address to an unusable address

I try to enter a new site & password with a long address. Manager truncates it to a simple dot com which brings up a "403 - Forbidden: Access is denied." error messa… (read more)

I try to enter a new site & password with a long address. Manager truncates it to a simple dot com which brings up a "403 - Forbidden: Access is denied." error message. I have a bookmark that takes me to the correct login page, but Manager doesn't recognize it and won't suggest a login for it. For example: this page url is "https://support.mozilla.org/en-US/questions/new/desktop/form" PassManager would truncate this to "https://support.mozilla.org" If I try to submit a new password, in the manager, it tells me there is already a site EVEN IF I HAVE DELETED THAT FAULTY SITE. This is a real problem and it happens on more than one site which makes the manager a limited feature. Unfortunately that makes my preference in using a Mozilla product (rather than Roboform etc) a distinct liability. Please give this some thought, thank you.

I would also like to see the manager remember the answers to secondary security questions on some websites login pages, if that were possible.

Asked by GomerF 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Lost bookmarks, saved passwords

I no longer have the bookmark icon available on the tool bar. ALL bookmarks have vanished. Tried using tips to restore with no success. Also have lost all saved passwo… (read more)

I no longer have the bookmark icon available on the tool bar. ALL bookmarks have vanished. Tried using tips to restore with no success. Also have lost all saved passwords. Not getting anywhere to solving this

Asked by wellspringfiberfarm 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot read or change data on this site firefox

hi it seens what ever adons i try it seems not working properly. i get error as in screenshot i tried reinstall firefox, may be my account issue on firefox as same issue… (read more)

hi

it seens what ever adons i try it seems not working properly. i get error as in screenshot i tried reinstall firefox, may be my account issue on firefox as same issue on all my 2-3 machines

Asked by Shahid Anwar 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Lost tabs

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All … (read more)

I opened up my browser and all my active tabs which I have had for months are gone. I tried to go to recently closed tabs in history and it doesn't allow me to open. All are not available. Help!!

Asked by ariosduke19 1 year ago

Last reply by leemjcee 10 months ago

  • Archived

Mostly wrong links provided

Most of my bookmarks gone, in the sense, that they DON'T lead to the place listed, but to another place. For example, the link says "Health Hub", but logo is for Wells F… (read more)

Most of my bookmarks gone, in the sense, that they DON'T lead to the place listed, but to another place. For example, the link says "Health Hub", but logo is for Wells Fargo and the link is for that. Another one states, Austin Telco Federal Credit Union, and the link is to my home webmail.

How do I restore my bookmarks back? I've been adding the correct ones. But I don't see why I need to add them back. How can I get my bookmarks that I've had for years BACK?

Asked by Bobby's Firefox 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox will not play YouTube videos with Hardware Acceleration

This is a duplicate question because it was not solved the last time, and there were no other replies. 1. Works on all other browsers, but Firefox plays only audio and a… (read more)

This is a duplicate question because it was not solved the last time, and there were no other replies.

1. Works on all other browsers, but Firefox plays only audio and a blurry video (see screenshot). 2. PC is equipped with a beefy i9-13700 and RTX 4080; even with that CPU, disabling hardware acceleration eats up almost 25-30% CPU and it is not practical to watch videos that way. 3. Is this bug really not that common? Is it just me and that's why there's no traction for fixing this bug? 4. How do I elevate this request so someone takes action, in case we find no solution in this thread?

Asked by zaw 1 year ago

Last reply by waheedaman5828 1 year ago

  • Archived

can't connect to websites. I keep getting "secure connection failed" Error code: PR_END_OF_FILE_ERROR.

I can't load any websites this morning. I keep getting the 'secure connection failed" error. I can't even get into gmail. I notice there was an update to firefox yeste… (read more)

I can't load any websites this morning. I keep getting the 'secure connection failed" error. I can't even get into gmail. I notice there was an update to firefox yesterday. I even uninstalled and then reinstalled firefox, but I still get the error. How can I get my firefox to work again. It was working fine yesterday before the automatic update.

Asked by Robin's Phone 1 year ago

Last reply by cor-el 1 year ago