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EMAIL address is incorrect in Mozilla recovery option. Cannot receive verification codes

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email ad… (read more)

The email address in the account recovery option is incorrect. I cannot locate any option to revise it. Correct address is: GHUGHES204@gmail.com. The INCORRECT email address is GHUGES204@gmail.com. How can this be corrected?

Asked by Gloria Hughes 2 days ago

  • Archived

This email was already confirmed by another user

I am trying to set up a secondary account and keep getting an error message "This email was already confirmed by another user". How is this possible for 2 people to have … (read more)

I am trying to set up a secondary account and keep getting an error message "This email was already confirmed by another user". How is this possible for 2 people to have the same email address? I use this email all the time so I know it is mine.

Asked by davidantonison 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Locked
  • Archived

Bizarre emailchange issue

I am leaving my old email site. I attempted to add the email address that will eventually become my primary ( ID) but it says that email address already exists...but it… (read more)

I am leaving my old email site. I attempted to add the email address that will eventually become my primary ( ID) but it says that email address already exists...but it is not listed anywhere in Firefox (Mozilla ) that I can find. Typically software issues ..day in the life crap.

Asked by SuMo Bot 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

i didin't realize my User Name would be seen. 1st step = "Click Menu button to open menu panel."

i couldn't find the "Menu button" which i was supposed to click, to begin changing the name everyone would see. ( i have ALWAYS loved Mozilla - the Firefox graphic - inst… (read more)

i couldn't find the "Menu button" which i was supposed to click, to begin changing the name everyone would see. ( i have ALWAYS loved Mozilla - the Firefox graphic - instead of corporate U.S.!) But, tonight has taken OVER AN HOUR to just fill everything out, so my supportive Review of a kind Dentist could be POSTED!!

PLEASE HELP. Honest to the Almighty - i couldn't sleep last night. Am now exhausted.

Asked by Interfaith Peace Coalition 11 months ago

Last reply by min 11 months ago

  • Archived

network.http.strict_response_status_line_parsing missing on new versions

Hello after version 131 network.http.strict_response_status_line_parsing option is missing and i have problem with my site error "The status line of the HTTP response is … (read more)

Hello after version 131 network.http.strict_response_status_line_parsing option is missing and i have problem with my site error "The status line of the HTTP response is invalid - NS_ERROR_PARSING_HTTP_STATUS_LINE" Can someone is teal me what is new option replace network.http.strict_response_status_line_parsing ? Now i not able to turn off network.http.strict_response_status_line_parsing and not have irping from my website

Asked by epoc 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Solved
  • Archived

Email addon support

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it… (read more)

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it.

Is there any other way to get the developers email address?

Also, this link does not work

Asked by noel_envode 11 months ago

Answered by noel_envode 11 months ago

  • Archived

youtube and download helper

As of Monday 20 January 2025. Youtube have done it again. Download Helper does not pick up on the video that I am watching and wish to download. This is only with youtube… (read more)

As of Monday 20 January 2025. Youtube have done it again. Download Helper does not pick up on the video that I am watching and wish to download. This is only with youtube! Since about November I have had to fiddle with what I was watching as youtube would not pick up on the video showing. I had to click on another video, then go back to the first video and the correct url would be there and I could download it. I had to do this for every video.

Asked by milldean42 10 months ago

Last reply by James 10 months ago