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I've - I hope! - followed all the Thunderbird Support instructions on moving a Profile from one computer to another with a different OS (save a copy of the profile file from the first computer, download and install TB on new computer, locate its "Profile" folder, and then either paste the contents of the former profile file into the new profile file [thus overwriting the latter]), then open TB . . . but it didn't work.

I then tried the same, but with a slightly different method: I copied the name of the new profile file, gave it to the old computer's profile file, then renamed the new profile file, and pasted the old profile file -- now with the proper new name -- into the new directory. . . that, too, didn't work.

I've spent a few hours trying to get this to work, and am nearing the point of giving up on TB as an email solution.

Any help would be very welcome!

Got a new computer and I just wanted to transfer all the contacts in my address book from there to my new computer on Thunderbird rather than painstakingly doing it one at a time! Can I import them all?

XP has been running for years and has a lot of documents and history in the Thunderbird folders. Linux Mint was installed on a different physical drive. Can I point the Linux version Thunderbird to the XP data directory and use both XP and Linux versions of Thunderbird with one set of data files?

I am thoroughly confused. I'm getting a new computer, and figured that I should update to the latest version of Thunderbird so that I can migrate my data to that version on the new computer. I go to the Thunderbird website and see that the latest version is 24. But when I go to Help -> Check for Updates in Thunderbird, it tells me that the latest version is 3.1.10! I thought the message might be in error, so I proceeded with the update, but it did indeed install a version numbered 3.1.10 (and 5 minutes after that, Check for Updates tell me that there is a LATER version, 3.1.20!). I did Google searches and looked through the Thunderbird FAQ, and I could not find out what is going on with Thunderbird version numbers. I thought it might have to do with the fact that I'm running Windows XP, but I checked the system requirements for version 24 and XP is listed as an option. Why do I get a version 3 when version 24 is the latest?

I am trying to add a new email account to my Thunderbird. I go to Create a new account -> email, click on "Skip this and use my existing email" which takes me to Mail Account Setup. I enter my name, my email address (jmcarron@wavecable.com) and password. Thunderbird then finds and returns a configuration. The configuration does not work as listed and I got suggested changes from my ISP. However all of the options return the same message: Configuration could not be verfied - is the username or password wrong? Both the username and password are correct but that is as far as I get.

I have exported my contacts list from Live Mail in vcard format to a named file. If I import this file to TB, all the entries appear in the window but I can save only one itrem at a time-quite a job for 340 items. It seems not possible to tag all items. Regards Kevin

i love 65 because it is SO much faster but i would like to be able to sync my calendar.

the older versions just do not work very well for me. too slow

thanks, scott

Running TB 60.5.0 - requested update to 60.5.1 Says "downloading update" then "update failed". None of the listed issues such as multiple users, etc. apply. Do not want to download a completely new version and have to go through the complex setting-up process. OS is MAC OS 10.10.5. Never had an problems previously with any updates. Thanks,

My previous emails were all in Local Folders, including many sub-folders that I've created.

Today I've migrated all our company email to Google Suites.

I had to create a new account on Thunderbird.

I would like to change my Local Folders so that it uses the new email settings, so I can stay within Local Folders. Is this possible?

Thank you!

Verizon sold its e-mail business to AOL, nothing but problems since when trying to send/receive e-mail using Apple Mail. What other e-mail app will run on 10.6.8? Can't upgrade the OS because of processor limitations. Thank you.

Following re-installation of Windows 10 and reinstalling Thunderbird I find that my extensive address book is gone both on my desktop computer and laptop. How can I get it back?

I accidentally deleted my gmail account. When I reinstated it I noticed that the old data was not there. I have several profiles saved and can't find out which one contains the data I want. Importing them (the profiles I have saved) only produces more profiles when I decide is not what I am looking for. Is there a way to read contents of a profile without importing into Thunderbird (I have been using the ImportExport add on tool?

My e-mail addresses are "orphaned" addresses i.e. originally from Tiscali (now Talk Talk) although my current ISP is now EE. I have been using Windows Live Mail on my Desktop and Laptop PCs (both Windows 7) for several years but recently suddenly could no longer receive any e-mails from on my Desktop PC.

I checked account settings which all appeared to be same on both machines. I was unable to repair WLM so backed up e-mail archive and attempted re-installing WLM - but unable as download / support for WLM from Microsoft has ended.

Anyway I have now installed Thunderbird and can set up accounts OK for my primary and secondary e-mail addresses and then can send out e-mails OK, but have not been able to receive e-mails at all.

(a) If I let Thunderbird set up the accounts automatically they are set up as IMAP and I do then get a list in the account Inbox of the e-mails currently on the server, but none of them will open at all - they just show a blank white page and I get a message that "the server has been disconnected".

(b) If I manually set up the account to POP3 (which I understand is the correct server type for my accounts) when I then try to receive mail a message briefly flashes up for a split second at the bottom of the screen saying how many messages are on the server but then says there are no messages to download.

I have tried altering the account settings in various ways but am not really sure what needs to be altered and have been unable to find any settings that work.

Attached is a screenprint showing the e-mail account settings which currently work OK (under WLM) on my laptop, which hopefully might give some clues as to what I am doing wrong.

Thanks in anticipation of your assistance as to what I need to do to receive e-mails via Thunderbird.

Regards

Mike

I've installed Thunderbird for the first time and never used it before. I am unable to set up my existing personal Gmail account(s).

When I provide the name/email/password, and select IMAP, the menu hangs for a long time (minutes) saying "Checking password..." Then it finally gives up and says "Configuration could not be verified -- is the username or password wrong?"

Thunderbird version: 60.4.0 (64-bit) Linux kernel: 4.20.2-arch1-1-ARCH

- I'm 110% certain that I have the correct email/password combination. - I have verified that less secure app access is turned ON in my Gmail settings - GMail 2-step verification is turned OFF - I'm pretty sure there is no firewall on my computer getting in the way - I have tried other Gmail accounts and gotten the same failure

Any idea how to figure out what is causing the problem? I'm at a complete loss.

Hi, I am using Window 7, but after updated to the new version, I can't send emails and my settings are correct. If my computer is too old to support new version, how can I get back to the old version? Thank you Kathy

I have lost the possibility use Finnish dictionary for spell checking after Thunderbird upgrade to version 60.3.1. How could i revert to older version and prevent automatic updates?

I can still receive and send e-mail from my phone and tablet (using BlueMail or GMail), but I can't do either from my Windows laptop with the new Thunderbird 60. If I reinstall the earlier version, (Thunderbird-Setup-17-0-8.exe), everything works. Going to Yahoo to change my password, as one solution suggests clearly does NOT address the problem, as the only thing that does not work is Thunderbird.