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  • Solved

Registration failed

Seid einer Woche habe ich keinen Zugang mehr zu meinen E-Mails. Es sagt mir jedes mal "Anmeldung auf dem Server imap.gmx.net mit Benutzernamen "thias.weber@gmx.de" fehlge… (read more)

Seid einer Woche habe ich keinen Zugang mehr zu meinen E-Mails. Es sagt mir jedes mal "Anmeldung auf dem Server imap.gmx.net mit Benutzernamen "thias.weber@gmx.de" fehlgeschlagen" Ich hatte zuvor nichts verändert und alle eingegebenen Daten sind korrekt. Auch eine Anmeldung auf einem anderen Gerät oder bei einem Freund (bei dem alles Funktioniert) führte zu keinem Ergebnis. Neuinstallation auch nicht!

For a week, I haven't been able to access my emails. It tells me every time "Login to the server imap.gmx.net with username 'thias.weber@gmx.de' failed" I hadn't changed anything beforehand and all the entered data is correct. Even logging in on another device or at a friend's place (where everything works) did not lead to any result. Reinstallation doesn't help either!

pleace help!

Asked by m.weber-mo 2 months ago

Answered by david 2 months ago

STAT command did not succeed

I try to access my messages from an outlook.com account with Thunderbird mac. I get the error message "the STAT command did not succeed". This happened suddenly today wit… (read more)

I try to access my messages from an outlook.com account with Thunderbird mac. I get the error message "the STAT command did not succeed". This happened suddenly today without changing any parameter. POP is enabled on this account. Moreover on another mac with Thunderbird everything is correct with the same account. Cookies are enabled I tried changing OAuth2 to normal and changing back. No sucess. What could I try next? Thanks.

Asked by GéraldT 4 months ago

Last reply by GéraldT 4 months ago

Trouble connecting Thunderbird to AOL Mail

I recently installed Trustkey Manager as requested by Firefox. The key works fine, but AOL demands access to all cookies to sign into their mail with Thunderbird. I've re… (read more)

I recently installed Trustkey Manager as requested by Firefox. The key works fine, but AOL demands access to all cookies to sign into their mail with Thunderbird. I've removed all cookies in settings /security to no affect. I can't get an address since their notice takes up the entire monitor screen. I'm left with just their AOL mail, which does not meet my needs. Connectivity problem! HELP

Asked by Monte 4 months ago

Last reply by ThundaMike 4 months ago

adding multiple email accounts failure

trying to add multiple email accounts, keep getting error message "unable to connect" when using auto config or manual also sometimes get error message "incoming server … (read more)

trying to add multiple email accounts, keep getting error message "unable to connect" when using auto config or manual

also sometimes get error message "incoming server already exists"

can see my other emails when connecting online with provider

please help!

Asked by kcoly1 3 months ago

Last reply by david 2 months ago

email id not add thunderbird

Dear Mozilla Support, I'm having trouble adding my email account shahanshah0202@outlook.com to Thunderbird. Despite entering all the correct settings, I keep receiving t… (read more)

Dear Mozilla Support,

I'm having trouble adding my email account shahanshah0202@outlook.com to Thunderbird. Despite entering all the correct settings, I keep receiving this message:

"Thunderbird failed to find the settings for your email account."

I've tried several times over the past few days with no success. This account is essential for my work, and I need to send and receive emails from it urgently.

Please assist me in resolving this issue as soon as possible.

Thank you for your continued support.

shahanshah alam

Asked by shahanshah0202 3 months ago

Last reply by sfhowes 3 months ago

Outgoing email BT SMTP server Norton VPN

Why can't I send outgoing email on my BT Premium email account from within Thunderbird, when the Norton VPN. I get a timed out or policy block message. Somewhat perversel… (read more)

Why can't I send outgoing email on my BT Premium email account from within Thunderbird, when the Norton VPN. I get a timed out or policy block message. Somewhat perversely, it works when the VPN connection is on. although you warn that VPN connections may be rejected.

Any info or ideas?

Asked by cj_rupp 4 days ago

Last reply by cj_rupp 4 days ago

Firefox 145.02 fails to load websites immediately after Windows 11 Pro x64 startup.

Why does Firefox, AND ONLY FIREFOX 145.02 fail to load ANY AND ALL websites after Windows 11 pro x64 startup? I have to close Firefox, restart it, then close and restart … (read more)

Why does Firefox, AND ONLY FIREFOX 145.02 fail to load ANY AND ALL websites after Windows 11 pro x64 startup? I have to close Firefox, restart it, then close and restart it at least 3 times before websites will load fully. AND IT IS NOT A WINDOWS 11 PRO x64 issue.

Thanks, as always, I appreciate any help,

Oldheart1943

Asked by OldHeart1943 10 hours ago

Thunderbird app on Android locked into authentication loop

Thunderbird app on Android suddenly stopped moving emails; instead just repopulated inbox. Uninstalled and reinstalled app; added email account and proper password. TB lo… (read more)

Thunderbird app on Android suddenly stopped moving emails; instead just repopulated inbox. Uninstalled and reinstalled app; added email account and proper password. TB locked into "Checking incoming server settings" loop. Comcast properly set up; accessible from browser. Tried entering settings manually; same result. Cleared cache and data; same result.

Asked by megamile 1 hour ago

IMAPで接続ができない

本件はIMAPでMicrosoft365アカウントをサインインしようとしたときに発生している事象です。 最初のユーザー追加画面で氏名とメールアドレスを入力します。 その後、メールアカウントの種類を選択する画面でIMAPを選択して「続ける」をクリックしても「設定を検証できませんでした。ユーザー名とパスワードが正しい場合は、サーバー管理者があ… (read more)

本件はIMAPでMicrosoft365アカウントをサインインしようとしたときに発生している事象です。 最初のユーザー追加画面で氏名とメールアドレスを入力します。 その後、メールアカウントの種類を選択する画面でIMAPを選択して「続ける」をクリックしても「設定を検証できませんでした。ユーザー名とパスワードが正しい場合は、サーバー管理者があなたの選択した設定を無効化している可能性があります。別のプロトコルを選択してみてください。」と表示され追加ができません。 上記メールアカウント選択画面で「設定を編集」をクリックしても結果は同様ですが、「詳細設定」→「テスト」をクリックすると、「次のアカウント設定が、指定されたサーバーを調べることにより見つかりました: 」と表示はされます。 しかし、続けようとすると「受信サーバーの設定がすでに存在しています。」と表示されてしまいます。 なお、Exchangeを選択した場合は追加できます。 Microsoft365アカウントについてはIMAPを有効化していますのでアクセスがブロックされているわけではないと考えています。 解決策を教えてください。

Asked by MS 21 hours ago

Last reply by david 17 hours ago

  • Archived

Latest Firefox Update prevents connection with Router

After installing v133.0.3 of Firefox for Mac, I can no longer log in to my ASUS router. Were there security changes behind the scenes that could have caused this failure?… (read more)

After installing v133.0.3 of Firefox for Mac, I can no longer log in to my ASUS router. Were there security changes behind the scenes that could have caused this failure? I can still connect to my router using Safari and all other connections work fine.

Thanks in advance for your thoughts and suggestions.

Asked by need2ski 11 months ago

Last reply by TyDraniu 11 months ago

Wrong IP address location and very slow download/upload speed.

I have Firefox on two Apple devices- IP address location and speed is fine on one but IP address on the other is nowhere near where I live and the processing speed is ve… (read more)

I have Firefox on two Apple devices- IP address location and speed is fine on one but IP address on the other is nowhere near where I live and the processing speed is very slow.This IP address appears blocked on some sites. I am not operating a VPN. Safari on the same machine works fine, with correct location and good speed. I have tried all the Fixes that I can find on line without success. Firefox is up to date.

Asked by daveandrosie.hall 1 day ago

  • Archived

Unable to update at download.mozilla.org due to insecure connection

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox. The issue I have is that I will get t… (read more)

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox.

The issue I have is that I will get the notification saying there's an update. I click the button to update now, the browser opens the auto download page and I get a not secure connection warning. The only work around I've found is to use Chrome, and sometimes I can use the "Other downloads" option.

I'm not running a VPN, or any other networking software on my pc. This is for the full program, not the Windows Store app.


Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Dan C 11 months ago

Last reply by NoahSUMO 10 months ago