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Enhanced Site Tracking is off but Firefox is deleting sessions between screens

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of function… (read more)

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine.

Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

Asked by breadwild 2 years ago

Answered by breadwild 2 years ago

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Some videos on YouTube will not run !!

Some videos on YouTube wil not run - shows just that circling arrow ! I'm running a fully updated Windows 10 - F5 don't cure the problem Restart PV, router or modem… (read more)

Some videos on YouTube wil not run - shows just that circling arrow !

I'm running a fully updated Windows 10 - F5 don't cure the problem Restart PV, router or modem don't Reset FireFox work but only just after reset - if I try show the same vidoe again - same problem is back ! I have tried running is safe mode - no help ! I've tried to shut down AddBlocker - no help !

It's NOT all videos and not all videos from the same creator !

The problem started 4-5 days ago and is worsening !

What is there to do ?

Asked by keld.soerensens 2 years ago

Last reply by keld.soerensens 2 years ago

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Firefox loads different website languages every time

The problem is as follows: Every time I load some multilagual web page (Aliexpress, prestashop.com fox example) Mozilla loads the page in different language. After I cha… (read more)

The problem is as follows:

Every time I load some multilagual web page (Aliexpress, prestashop.com fox example) Mozilla loads the page in different language. After I change the language and load a new page from the site, the language is changed again to a random one. Every time I click a button or link, the language is changed.

Cleared cache, and cookies and everithing multiple times. After 3-4 days it does the same thing. Tried fresh install - after a while starts to do the same thing. Installed Firefox Developer Edition - after 6 months starts to do the same thing. Installed Waterfox on different PC - same as Firefox Developer - after 6 months starts to do the same thing.

Does anyone have the same problem? Why is it happening? Is it only me?

Asked by TEMPEX 2 years ago

Last reply by TEMPEX 2 years ago

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How do I turn off this new address bar feature? This thing, with the buttons?

[See uploaded image] I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard n… (read more)

[See uploaded image]

I don't know what this is, what it's called, or why the someone in your UI/UX team continues to think that it's a good idea to change the keyboard navigation in the browser with all these new, special, or whatever controls that are ultimately useless.

How do I turn this off?

Asked by metalphoenixrising 2 years ago

Answered by metalphoenixrising 2 years ago

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Print popup window ghosted except for Format field

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector fiel… (read more)

I'm on FF Beta v105.0b6, and a recent upgrade (I'm guessing from 104 to 105) has caused popup windows to be ghosted when saving files, leaving only the file selector field visible and floating above the main window, often indistinguishable from the text below it. I've been able to work around this by temporarily jumping to another screen or window and then back to find the complete popup window magically revealed.

I've attached two clips from windows a see after clicking Download link on the https://www.mozilla.org/en-US/firefox/new/ page. This ghost behavior also happens on pages where I right-click context to "save as" or click download link for TXT, PDF, PKG or other types of files.

This doesn't seem to be a popup blocking issue, since my FF is not configured to block these specific sites and the popup is minimally visible. Also, the temporary workaround of simply switching my view away and back points more to a page rendering issue.

I'd appreciate any ideas on resolving or preventing this behavior. If these clues point to a bug, I hope they help resolve the issue.

Thanks for any suggestions!

Asked by Focksee 2 years ago

Last reply by Focksee 1 year ago

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Google Maps Not finding any addresses

MacBook Pro OS High Sierra Firefox version: 106.0b4 When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a co… (read more)

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

Asked by SunnySkyez 2 years ago

Answered by SunnySkyez 2 years ago

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picture in picture won't stay maximized

I'm having an issue in which the picture-in-picture pop-out won't stay maximized. It's been happening for a while. I will maximize it on one monitor while I work on anoth… (read more)

I'm having an issue in which the picture-in-picture pop-out won't stay maximized. It's been happening for a while. I will maximize it on one monitor while I work on another, and it will restore itself to the last size I had it periodically. Usually, if I don't maximize it again, it will change sizes again, a few seconds later, shrinking down to about a 480p sized window.

There's no rhyme or reason for when it happens. I could be in a different FF tab or window, or in a different program, or just sitting there not doing anything, and it can happen. Sometimes, it happens multiple times in a short period of time (just now, it restored itself 7 times in a row, less than 30 seconds apart). It never happens when the video is not playing, however.

This only started a couple months ago, but it got noticeably worse in the past week or so. Does anyone know why this might be happening?

Computer specs are: Windows 10, 10.0.19043, Intel core i5-7500 CPU, ASRock B250 Gaming K4 motherboard, 16GB RAM @ 2133Mhz, NVidia GeForce GTX 1070 GPU, Samsung SSD 860 EVO 1TB.

Asked by bigdumbweirdo 2 years ago

Last reply by bigdumbweirdo 1 year ago

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Disable horizontal scrolling

Is there any way I can completely disable horizontal scrolling? I'm using a laptop with a trackpoint (lenovo x230, Windows 10) and it's not terribly accurate, which means… (read more)

Is there any way I can completely disable horizontal scrolling? I'm using a laptop with a trackpoint (lenovo x230, Windows 10) and it's not terribly accurate, which means scrolling whilst a youtube video is going often makes it track backwards or forwards, and another website I use uses a horizontal click to send me to the next page, which sucks. I would prefer to just be able to disable it entirely. Thanks!

I swear to god I used to have it disabled, just need to work out how again.

Asked by koco1 2 years ago

Answered by koco1 2 years ago

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XULRunner Error: Could not determine any profile running in backgroundtask mode!

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Jus… (read more)

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

Asked by simonbergi9 2 years ago

Answered by simonbergi9 2 years ago

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Google Drive file details error

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also … (read more)

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

Asked by happysurf 1 year ago

Answered by happysurf 1 year ago

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Does firefox keep more than 0 record of historic sessions?

Long story short: windows update sneaked a restart under my nose caused me to lose all my previous session. I'm attempting to recover the previous session. I have backe… (read more)

Long story short: windows update sneaked a restart under my nose caused me to lose all my previous session.

I'm attempting to recover the previous session.

I have backed up the unmodified session profile folder. But this profile folder was modified by the restart process obviously, as windows gave firefox "normal shutdown" command. How do I know that? The next time I opened it up, it's "brand new" without the "restore session" interface.

So my idea is to figure out if firefox keeps a track record of previous sessions EVEN IF THE SHUTDOWN WAS PROPER.

If it does, well I'll have to figure out a way to "trick" firefox to restore it. If it doesn't, well I'll have to manually restore it by sifting through the history.

I repeat, the key here is for me to find out whether or not firefox always keep a record of previous session somewhere.

So my question is, does it? Or does it purge all the previous session clean as long as the shutdown was deemed "correct"?

Asked by cruelintention869 2 years ago

Last reply by cor-el 2 years ago

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Bookmark side bar

Had to refresh Firefox but lost my bookmark sidebar & can't find a way to re-establish it. Used to be a setting for it at the top of the home page but none now. Can't… (read more)

Had to refresh Firefox but lost my bookmark sidebar & can't find a way to re-establish it. Used to be a setting for it at the top of the home page but none now. Can't find it in settings.

Asked by jwmd83 1 year ago

Last reply by cor-el 1 year ago

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scrolling does not work anywhere on version 109.0b2

Clicking the mousewheel still works, but scrolling doesn't work. This behavior occurs on tab bar as well. Using option "Restart with addon disabled" from about:profiles … (read more)

Clicking the mousewheel still works, but scrolling doesn't work. This behavior occurs on tab bar as well.

Using option "Restart with addon disabled" from about:profiles can make the mousewheel scrolling work, but manually disabled all addon and restart just won't solve it.

Asked by Raymond Yan Lok Chan 1 year ago

Answered by mary1534 1 year ago

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Menu bar keeps reappearing / glitching at high speed

Dear all, Pretty much the same as mentioned here: https://support.mozilla.org/en-US/questions/1299343 The video in that link explains it. The menu bar keeps appearing/… (read more)

Dear all,

Pretty much the same as mentioned here: https://support.mozilla.org/en-US/questions/1299343

The video in that link explains it.

The menu bar keeps appearing/disappearing at a high frequency, randomly - and a key press will stop the glitch for a few seconds - or when firefox is not in focus. Tried cleaning, removing, without pluggins, setting the ui.key.menuAccessKeyFocuses etc etc. Now running the Beta, still same problem. For a while I suspected iCue and Corsair Strafe keyboard - or USB settings, ports, but nothing obvious. Also weird only Firefox suffers from it in that case.

The weird thing is it can go ok for 4-5 hours but then the next day it's back again - once in this state it's unusable.

Any help would be greatly appreciated,

Best,

Alex

Asked by alex.ninaber 1 year ago

Last reply by alex.ninaber 1 year ago

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Font rendering configurations are not being applied after new update.

I tweaked my Firefox configs to get better font rendering because I hate how "skinny" they are by default on windows. The options changed are: gfx.font_rendering.clea… (read more)

I tweaked my Firefox configs to get better font rendering because I hate how "skinny" they are by default on windows. The options changed are:

  • gfx.font_rendering.cleartype_params.rendering_mode to 5
  • gfx.font_rendering.cleartype_params.force_gdi_classic_for_families to ""
  • gfx.font_rendering.cleartype_params.enhanced_contrast to 100
  • gfx.font_rendering.cleartype_params.cleartype_level to 100
  • gfx.font_rendering.cleartype_params.pixel_structure to 1
  • gfx.webrender.quality.force-subpixel-aa-where-possible to true

After the update, the fonts are default again, and no matter how much I change the configs, it doesn't change anything.

Asked by ZG 1 year ago

Last reply by ZG 1 year ago

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Right Click triggers Left Click also

I am on a Mac M1 and up to a month ago I was using the latest version of Firefox (regular) and the last few weeks it had this issue and when I switched to Firefox Dev Edi… (read more)

I am on a Mac M1 and up to a month ago I was using the latest version of Firefox (regular) and the last few weeks it had this issue and when I switched to Firefox Dev Edition it went away until today.

The issue is defined as when I right click on a link it left clicks and right clicks on the link at the same time. (It loads the page I clicked on and also triggers the context menu)

I have no themes, no extensions.

Anyone have any idea how to fix this? It's not happening in Safari or Chrome (both latest versions) and it took me years to finally migrate to Firefox and would hate to go back.

Thanks in advance!

Asked by Whit 1 year ago

Last reply by cor-el 1 year ago

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Mouse no longer works after update

Using Firefox Developers edition since the update to 109.0b3 (64-bit). The scroll wheel doesn't work, the mouse button I have mapped to the back button no longer works. … (read more)

Using Firefox Developers edition since the update to 109.0b3 (64-bit). The scroll wheel doesn't work, the mouse button I have mapped to the back button no longer works. If I launch Firefox in troubleshooting mode everything goes back to normal and the mouse performs perfectly in troubleshooting mode. Back in normal mode I have tried disabling all three of my extensions and the problem persists. Mouse performs perfectly in every other application. Sounds like a bug, but I can't find anyway to report it. Any ideas? Thanks

Asked by noah_tall 1 year ago

Last reply by Dropa 1 year ago

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Remove Menu Bar Shorcut (Alt)

So, I'm a designer and UX Designer, and recently I installed Ubuntu and Firefox Developer. If you're a UX Designer you probably know about Figma. The problem is that Fig… (read more)

So, I'm a designer and UX Designer, and recently I installed Ubuntu and Firefox Developer. If you're a UX Designer you probably know about Figma.

The problem is that Figma uses the Alt key to show the distances between objects. But Firefox activates the Menu Bar every time I press it.

Can I remove the Firefox menu bar Alt shortcut?

Asked by Lucas 1 year ago

Last reply by Lucas 1 year ago

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Windows FontSubtitutes rules not being followed on Firefox 109.0b7

I use the Windows registry FontSubstitutes (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes) to replace system fonts like Segoe U… (read more)

I use the Windows registry FontSubstitutes (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\FontSubstitutes) to replace system fonts like Segoe UI with other fonts. It takes a lot of work to get Windows itself to respect these options, to the extent that I have to make it believe Segoe UI isn't present by modifying a different registry location (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Fonts).

However, Firefox does not respect the FontSubstitutes settings. Based on a previous post here, this is something it did prior to Firefox 89, but has stopped doing.

An ideal solution would be a way for Firefox to correctly read my FontSubstitutes settings. An acceptable workaround would be a way to provide Segoe UI for Firefox to use while still preventing its use in other applications. (I know that, for instance, Adobe Photoshop allows users to install fonts to Photoshop itself, bypassing the system fonts folder entirely.)

Asked by Kotep 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago