iOS App Icon Picker - where?

In the latest update for Firefox for iOS, the release notes mention you can “Personalize your Firefox Icon with a sleek new app icon picker.” I cannot find this anywhere … (read more)

In the latest update for Firefox for iOS, the release notes mention you can “Personalize your Firefox Icon with a sleek new app icon picker.” I cannot find this anywhere in the app settings. Can anyone tell me where this is?

Asked by prmccarron 2 weeks ago

Last reply by prmccarron 2 weeks ago

  • Solved

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethi… (read more)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Asked by STARKNIGHT 2 months ago

Answered by STARKNIGHT 2 months ago

Restart to update Firefox

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I cli… (read more)

Recently clicked to update to the next version of Firefox. Then I get the message "Restart to Update Firefox." I restart Firefox but the message is still there when I click Help > About Firefox. It would appear that the update did not happen for some reason. Do I need to re-install Firefox to get around this problem?

Asked by Larz 1 month ago

Last reply by Mr Greg 2 days ago

  • Solved

Right click acting strange

When i right click then i see a huge list of options i never had before, and open in next tab, copy and paste are no longer working. Added a screenshot of half the list … (read more)

When i right click then i see a huge list of options i never had before, and open in next tab, copy and paste are no longer working. Added a screenshot of half the list of options i see when right clicking. It includes copy and mut and full screen options for video that i never had before.

135.0.1 (64-bit) on Win11

Asked by audiom8tes 1 month ago

Answered by audiom8tes 1 month ago

Internet Download Manager (IDM)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no… (read more)

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

Asked by lps5005 4 months ago

Last reply by markwarner22 4 months ago

Firefox Latest Release Sometimes Doesn't Load Websites or Loads Extremely Slow

OS: Windows 10 Pro 64-bit with all the latest Windows updates installed; running Windows version 23H2. Firefox release I'm having problems with: 137.0.2. Just upgraded t… (read more)

OS: Windows 10 Pro 64-bit with all the latest Windows updates installed; running Windows version 23H2. Firefox release I'm having problems with: 137.0.2.

Just upgraded to release/version 137.0.2. The first time I open Firefox each day it takes about 2 to 3 minutes for ANY website to load. Sometimes when a web page does eventually load none of the images display.

I have tried same websites using Google Chrome AND Microsoft Edge. Websites don't have problems loading using either of those 2 browsers unless I have Firefox open in another window. If they load slowly, as soon as I close Firefox, web page load quickly in Chrome or Msoft Edge.

Not a RAM problem because I typically have around 20% of my RAM being used.

Did not have any of these problems using Firefox version 137.0.1.

UPDATE: Thought maybe it was one of my add-on/extensions so I checked for updates. Four needed updating. Made the updates and website still no loading properly.

Asked by paulp575123 18 hours ago

Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations du… (read more)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

right click menu broken

I have Firefox version 136.0.2. I think it was quite recently updated. The right click menu is broken. The choice list is much longer, and the choices "open link in new t… (read more)

I have Firefox version 136.0.2. I think it was quite recently updated. The right click menu is broken. The choice list is much longer, and the choices "open link in new tab" and "copy link" (ones I tried) do not work. This only started happening this morning. Right click works fine in Chrome. Screenshot included.

Asked by sigurdvt1 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

When I finish with a website and X it closed there are two homepage tabs showing.

I can X one of them closed, but they both come back when I close a website after viewing. Is there something I can do in settings to fix this? It's a recent thing that I… (read more)

I can X one of them closed, but they both come back when I close a website after viewing. Is there something I can do in settings to fix this? It's a recent thing that I must have changed accidentally. Thank you.

Asked by tomlee648 1 week ago

Last reply by ben187 1 day ago

Cookie bug after recent updates

After recent updates, I’ve been having issues with cookies. Whenever I open Firefox and perform a new Google search, it shows that I’m logged out and the cookie consent p… (read more)

After recent updates, I’ve been having issues with cookies. Whenever I open Firefox and perform a new Google search, it shows that I’m logged out and the cookie consent popup appears. I have to refresh the page for it to work properly. After refreshing, the cookies load, I’m logged in, and the popup disappears. This issue isn’t limited to Google Search—it happens on about 90% of the websites I try to access right after launching Firefox.

Asked by TheAshenOne 3 days ago

Last reply by lew 2 days ago

back button

Back button jumps back two pages. Happened on Google search. Cannot recreate on demand. Also goes back to previous search if select a new search from the autofill drop … (read more)

Back button jumps back two pages. Happened on Google search. Cannot recreate on demand.

Also goes back to previous search if select a new search from the autofill drop down(recommended searches?) twice.

Ex. "I searched Scotiabank, then select Scotiabank phone number from suggested searches. Once there, I select Scotiabank customer service chat but instead of getting those results it sends me back to the original Scotiabank search results."

It doesn't always happen with here but can always seem to recreate by using the back button.

Asked by coolblue_52 2 weeks ago

Last reply by coolblue_52 2 weeks ago

PDF viewing not displaying correctly

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All image… (read more)

On the newest firefox update on Windows PC My PDF reading has been not displaying PDFs correctly on Firefox I tested on other PDF views and they work as normal (All images are normally white with black text PDFs) Sometimes it displays nothing at all (as seen in Image 1) Some pages will display correctly but the rest won't (as seen in Image 2) Some pages will display text but strangely (as seen in Image 3) It does flash white sometimes while scrolling but it still doesn't show text

Asked by TestAccount 4 months ago

Last reply by mcstan2 18 hours ago

  • Solved

PR_CONNECT_RESET_ERROR on certain websites (this error is not present in Troubleshoot Mode or other browsers)

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium. Here's what I've tri… (read more)

I am trying to access certain HTTPS websites and some of them show PR_CONNECT_RESET_ERROR in Firefox. This error is not present in Edge or Chromium.

Here's what I've tried (none of these works):

  • DNS over HTTPS turned off
  • Uninstall all add-ons
  • Reinstall Firefox
  • Create new profile and set it as default
  • Delete/rename certs.db in the Firefox profiles folder.

The only fix that works is to use Troubleshoot Mode every time I visit these websites which is not practical. Any ideas on what could be the problem?

I don't know if this is relevant but one of the websites that does not work is https://alexan.com.ph/

Asked by xqzgh297 2 months ago

Answered by xqzgh297 2 months ago

  • Solved
  • Archived

Can no longer log in to Coventry Building Society - but more than that...

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I… (read more)

The security sequence for log-in is supply of user-id and then password; that works fine; then a send unique code dialogue pops up and it leads to an error screen which I am attaching. I have rung the number provided and they say they don't support Firefox; so that looks like end of Firefox use to me and goodbye (can't find a tearful emoji to insert).

Gotta say this kind of thing is happening quite frequently for me; mostly without a nice error screen like this one; last one I recall was hunting for car insurance; on the screen where it listed the billions of quotes to eager providers none of the links to click through for the quotes worked... and with this happeneing more frequently now you go... ohh it's firefox again isn't it... so you reluctantly fire up Google Chrome and of course it works OK.

So I'm kinda here with a broader outlook than just this specific problem; I really am on the verge of giving up with Firefox; it should just work shouldn't it; and it increasingly doesn't anymore; I don't want to get into an extended and convoluted dialogue to help you cure this issue; I'm simply perplexed that some really basic stuff doesn't work anymore; however; I've used Firefox for centuries so thought I should give you at least a chance so I could declare how I feel etc.

I am up for a dialogue over this and hoping this is an easy fix; but; as I say; I'm confused as to why, for me, Firefox just simply doesn't work well anymore; it just should and I shouldn't be here.

Asked by roger_comish 6 months ago

Answered by ThePillenwerfer 6 months ago