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Duplicate messages for pop gmail account. [was So when is the very nice team from Thunderbird gonna solve duplicates issue at once and for all?]

So when is the very nice team from Thunderbird gonna solve duplicates issues once and for all? ** Mailer service is gMail. Incoming as normal as POP3. Never see d… (read more)

    • So when is the very nice team from Thunderbird gonna solve duplicates issues once and for all? **

Mailer service is gMail. Incoming as normal as POP3. Never see duplicates at my mail account service gMail. Thunderbird version is 115.4.1 (64-bit). Platform is MacBook Pro. OS is Apple macOS Ventura Version 13.6.1 (22G313)

    • Or should I trash Thunderbird for ever? **

Joke, but we all need to have a certain grade of stability. Tired of suffering the nasty issue. Happening as of now since months ago.

Love Thunderbird, guys please commit. Cheers

Asked by eduardo.carriles 5 months ago

Last reply by Wayne Mery 3 months ago

Firefox no longer opens previous session

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer per… (read more)

Firefox no longer opens my previous session when re-opening the browser. "Open previous windows and tabs" is checked in the general of browser settings, but no longer performs a such. Was never an issue until a few days ago.

Asked by bheffe 5 months ago

Last reply by cor-el 5 months ago

115 seems much more sluggish overall than previous versions

Just about everything seems slower with 115 from sorting a large column, loading emails at startup, opening an email in a new window, etc. How can I troubleshoot this? th… (read more)

Just about everything seems slower with 115 from sorting a large column, loading emails at startup, opening an email in a new window, etc. How can I troubleshoot this? thanks, todd

Asked by todd31 5 months ago

Last reply by Wayne Mery 5 months ago

Firefox Instantly Closing

Whenever I try to launch Firefox, a blank window opens and immediately closes instead of the actual browser. This happens no matter how many times I try, even if I restar… (read more)

Whenever I try to launch Firefox, a blank window opens and immediately closes instead of the actual browser. This happens no matter how many times I try, even if I restart my computer. In case it's relevant, I'm using Windows 10.

Asked by Mileslove123456789 5 months ago

Last reply by zeroknight 5 months ago

Downloads only complete when in "Troubleshoot Mode"

When trying to download something, I have to use "Troubleshoot Mode" Downloads fail to complete when in "Regular" mode. Does anyone have any clue what might be causing th… (read more)

When trying to download something, I have to use "Troubleshoot Mode" Downloads fail to complete when in "Regular" mode. Does anyone have any clue what might be causing the problem?

Asked by big962003 5 months ago

Last reply by Terry 5 months ago

Firefox does not play videos on after Ubuntu upgrade

A few days ago Ubuntu (22.04 LTS) showed me a message saying I can upgrade my OS (or something along those lines). I click on agree (any button that would let me proceed)… (read more)

A few days ago Ubuntu (22.04 LTS) showed me a message saying I can upgrade my OS (or something along those lines). I click on agree (any button that would let me proceed) and the upgrade took place (without restarting). Along with the upgrade Firefox was also updated to its latest version at the time (119.0). Since then, videos on Twitter play but without sound. On some other websites also none of the videos play. On YouTube, Firefox shows me a message saying "To play video, you may need to install the required video codecs" but the videos play fine; I haven't tried other websites but I assume all would have some issues. Google Chrome however doesn't have this issue and all videos play without any issues.

Note that I have not restarted my computer since the upgrade. I doubt this could be an issue but please let me know if you think this could be the issue.

I did the followings and restarted Firefox but none have worked so far for Twitter and some other random websites that I come across, but they resolved the issue for YouTube and now YouTube videos play, although I still get that codec message at the top of the tab:

sudo apt-get install ffmpeg sudo apt install ubuntu-restricted-extras sudo apt install libavcodec-extra

Someone told me this is because the default Firefox on Ubuntu 22 comes as a snap package and I should install the APT package manually instead so that it works. I prefer not to do this because I have lots of tabs open and have manually changed lots of the settings (including in about:config) that I want to preserve. I would also like to preserve the history of visited websites and keep the current cookies (don't really want to keep entering username/password on the same websites again). So the best way for me is to fix the issue for the default Firefox on Ubuntu 22.

Could you help me figure out what I should do to fix this issue?

Asked by Warrior 5 months ago

Last reply by zeroknight 5 months ago

Please reinstate media blocking

Woke up this morning and my stupid phone had updated to the new, awful, Firefox on Android: ‎ 119.0 (Build #2015980915), 367d60e851+ GV: 119.0-20231019122658 AS: 119.0 … (read more)

Woke up this morning and my stupid phone had updated to the new, awful, Firefox on Android: ‎ 119.0 (Build #2015980915), 367d60e851+ GV: 119.0-20231019122658 AS: 119.0


To my horror I was seeing images on webpages, totally ruining my browsing experience. The main reason I use firefox on Android is because it allows me to turn off media. I don't want to see any of that, almost always entirely irrelevant, distraction. Now I'm going to have to use Samsung internet and continually click reader mode. This is NOT about ad blocking, it is not about saving data. It is about drastically improving the browsing experience. Please reinstate blocking of all images and videos.

Asked by Brendan 5 months ago

Last reply by Paul 5 months ago

Youtube is not working in a new tab.

YouTube is not working in a new tab when I open a link on a new tab from you tube. The Shorts are working fine. only in Firefox.. other browsers are good... shorts are w… (read more)

YouTube is not working in a new tab when I open a link on a new tab from you tube. The Shorts are working fine.

only in Firefox.. other browsers are good... shorts are working fine on new tab but normal videos freeze when open in new tab. besides if i press reload on a running video it also react same. it freeze. please help.

Asked by Angry Tiger 5 months ago

Last reply by cor-el 5 months ago

Repeated crashes [@ OOM | small ] on trying to open Thunderbird.

I'd really appreciate any help you can give me. I've been using Thunderbird for many years. TB has been working fine for all those years. and I have probably thousands … (read more)

I'd really appreciate any help you can give me.

I've been using Thunderbird for many years.

TB has been working fine for all those years. and I have probably thousands of emails stored. Then, I went on a trip Sep 28 to Oct 14 and did not use Thunderbird for about 17 days. On my return, I tried to open TB. I found that a screen opened that I hadn't seen before, and TB seemed to be loading. While loading, at the bottom of the screen it said "Checking inbox for new messages...". Then, after a while it crashed without ever opening.

I tried to open TB several times after that, and I've always gotten the same behavior -- ending with a crash and never being able to open TB.

During the loading once, I clicked on Help >AboutThunderbird, which showed 115.3.3.(32-bit) and "Downloading Update 2.4 of 5.4 MB."

The last four Crash Reports, all dated 10/31/2023 are (the last one being the latest): bp-e634fd35-1b8a-488a-a9df-c23050231101 bp-73858652-569e-4362-95d6-030490231101 bp-992529bf-d1af-41d9-a438-43c370231101 bp-c39563fd-bca7-406f-8abf-85bde0231101

I thank you very much for your assistance. D. Prerau --prerau@rcn.com

Asked by prerau 5 months ago

Last reply by Wayne Mery 5 months ago

SERVER issues

Hello, Can anyone help with server issues? I'm able to sign in and open Thunderbird but i can not receive or send any emails. It states my server is the issue but i attem… (read more)

Hello, Can anyone help with server issues? I'm able to sign in and open Thunderbird but i can not receive or send any emails. It states my server is the issue but i attempted everything i saw online in regards to turning on and off my proxy and firewalls as well as checking the port was 587 for outgoing but its still not working can someone assist me in fixing this.

Asked by Paula Hizon 5 months ago

Last reply by david 5 months ago

New Thunderbird Mail update broke Microsoft log-in

I downloaded the new version of Thunderbird Mail, and now, I'm having continual trouble sending messages (but no trouble receiving them). A pop-up window keeps appearing… (read more)

I downloaded the new version of Thunderbird Mail, and now, I'm having continual trouble sending messages (but no trouble receiving them). A pop-up window keeps appearing requiring me to re-sign into my Microsoft account, for some reason, but whenever I press "continue" to sign in, nothing happens, and selecting "cancel" also has no effect. I'm already signed in to my Microsoft account on my laptop, anyway, so I don't know why this window keeps appearing, but I assume it's related to the fact that I'm having trouble sending e-mail. I have to keep closing the Thunderbird program and re-opening it every time I want to send new messages. This is becoming very tiresome. I've already tried closing and re-opening the Thunderbird program, but that doesn't fix the problem. I'm working on a Mac, with the latest iOS. All suggestions appreciated!

Asked by ajgottli 5 months ago

Last reply by sfhowes 5 months ago

Firefox closes randomly, No bug or crash report triggered.

I am attending college classes on line, I frequently have 4 tabs pinned, and 3-4 further tabs open. Without any discernible pattern I can fathom, Firefox will close ever… (read more)

I am attending college classes on line, I frequently have 4 tabs pinned, and 3-4 further tabs open. Without any discernible pattern I can fathom, Firefox will close everything. I have no add-ons to remove, update or restart. I have no plug ins to remove, update or restart. My drivers and Windows OS are all up to date.

I ask my Firefox to delete my history and clear the cash when it is closed, so it takes me roughly 5-20 minutes to log back into everything I'm doing for class or my personal life when this happens.

Upon researching this matter today, all the fixes I can find involve removing add-ons and plug ins. Or updating them. Or turning them off. I have none to try this fix on. The advice on the main page says to check that all system are up to date. I have checked, they are.

Hoping someone has some advice. Thanks!

Asked by Sejena Hope 5 months ago

Last reply by zeroknight 5 months ago

Cannot connect to the server using a hotspot.

For the past year, I've been using a Hotspot to access school websites that have been blocked. Today, it took about 5 minutes to tell me it was a "server error" and to ch… (read more)

For the past year, I've been using a Hotspot to access school websites that have been blocked. Today, it took about 5 minutes to tell me it was a "server error" and to check if it was a firewall blocking me out (it wasnt). I restarted my computer and tried again, it took me to another error code that said "PR_CONNECT_RESET_ERROR" and no Google searches helped me, so I restarted it again and then it took me to another error message saying my connection timed out despite me not changing anything with my connection or Hotspot! I cleared my cache and browser data and nothing is doing anything. I checked my desktop settings and there was nothing there connection wise. I'm not sure what to do anymore!

Asked by maddy wiley 5 months ago

Last reply by zeroknight 5 months ago