All Products Support Forum

Hi,

I booted up Thunderbird today with the new update and the font size of the incoming messages is exceptionally small (for me). I have played around with settings and font sizes but I can't seem to increase the size of the incoming email preview font size. See image attached for what I am referring to.

How do I increase the size of this font please?

Thanks in advance

Dear I have a problem we use certificates to authenticate user login to our corporate resources websites, and Firefox remembers the user choice for a certificate which is, by the way, was wrong and denied the access i tried to forget the history and cleared the cookies but still the browser seems to remember the certificate also made sure to set the choice to "Ask for certificate" but it do not show the prompt when browsing to the website.

After years without problems, Thunderbird suddenly started locking up when I try to insert an image into a new message. There is no error alert; the message just completely locks so that I have to force task to end. Until a couple of weeks ago, I was able to insert files stored on my computer or copied from browser with no problem at all. [Not talking about a signature, just an image. Emojis work fine]

Am not aware of changing anything. Running Windows 11 Home version 23H2, if that helps anyone explain what's happening. Thunderbird version 115.5.0 (64-bit)

Haven't tried un/reinstalling TBird as want first to see if there's an easier solution (have several accounts).

Ever since Thunderbird's latest update (Sep-23 / Oct-23), the "link" or "hyperlink" (Ctrl +K) feature does not work when drafting an email. When I enter the command to add a link (e.g., Ctrl +K) the page freezes as if a dialog box is there somewhere for me to populate what I'd like to link, but no actual dialog box shows up allowing me to input the URL I'd like to link to. Anyone else experiencing this and have a solution? Thank you!!

I updated to latest version of Thunderbird 102.14.0 on 4th August and thereafter all emails being sent by me are being blacklisted by spamhaus.

When i put in a request to Whitelist, it changes for some time and again all mails sent from my inbox are getting blacklisted. The message which i get is as under:

"Your IP address is either exhibiting suspect behavior, is misconfigured, or has a poor sending reputation.

As a result, the IP is listed in the CSS Blocklist (CSS)

Click on Show Details to see if you can request a delisting from this blocklist. This will also display any further information we have relating to this listing."

We have checked with our internet service provider, my email server works perfect. We have checked with ISP there is no problem there too as my colleague uses same network but different mail (outlook) works perfectly.

Please help as I am unable to use Thunderbird for sending emails. While I can receive emails.

regards Vineet

Hi

Why does Thunderbird want all my personal information.......??

I'd be MORE THAN happy to make a donation to support you guys, but I am NOT happy about all the info I have to provide - and frankly I'm bot going to be bullied into giving info I don't want to. I donate to Wikipedia and they don't ask such intrusive questions - so why do you? You say that less than 2% of TB users donate - this PROBABLY the reason why they don't...!

And the fact that there is no direct link to ask somebody ask question about this subject, is really frustrating.

Thanks

Why does Firefox purposely choose to alienate their Android users by not allowing them to choose their own home screen. The Firefox web browser on Windows does.

As much as I distrust Google as a company and avoid using their products (as much as convenietly possible), I am very comfortable using their search engine and comfortable seeing a Google homepage with the Google search bar.

Firefox doesn't even give me the courtesy to: 1) know or understand which search engine I am using when I am on the "forced" Firefox homepage, or 2) set my own homepage. Therefore, I have to ensure the cursor is in the "search/web address" bar, start typing "google", and hit enter in order to get to the familiar Google homepage of which I am comfortable. I hate that Firefox forces me to do that!

Otherwise, I like using the Firefox browser as an alternative to Google. Nonetheless, it's your company and you can do what you like, but as soon as I come across an alternative browser that allows me to adjust it's settings to my preferences, it's adios MFr's to Firefox.

FYI, I would LOVE to meet the decision maker at Mozilla that OK'd this change and listen to him/her/they hem, haw and double-speak through their ridiculous justification. Another thing, while I'm at it.... Exactly, when did it become a better idea for companies (challenging the industry leader) to alienate their users?

I've downloaded and installed and updated Firefox on a new windows 11 PC - and I have a perfectly working installation on my (old) windows 10 Machine, so I'm well used to the browser! I've downloaded, installed and enabled three core, up-to-date addons: IDM, Adaware and Internet downlad helper: however NONE of them show on the toolbar and none of them function. And I've tried (I hope) all internet-search-suggested remedies such as reset Firefox etc. ad nauseam. All without success....

I am trying to set the home page on my Samsung S21 with android v13 and firefox v117. I cannot find any means for setting the home page. The customize homepage in the top (3 button) menu has no option for setting a different home page.

The homepage option under settings gives you exactly the same options as above.

The customize option under settings applies only to the theme and has no options for managing the home page.

Unfortunately every version of firefox is different and all the instructions I have found apply to different versions of firefox than the one I am using.

In the newest version of Thunderbird the ability to toggle the read/unread status via the "Mark" button has gone away. The Mark button now summons a drop down menu of options.

I use my mail to enter customer orders. I open a letter and copy the data to my order screen, then I mark the letter as read. I've been doing this for years. Now I hit the button and nothing happens.

I know I can use the tiny green dots in the header row as a toggle but they are difficult to target because of size and when the header is highlighted they are no longer green. I know there is a keyboard shortcut but I'm a one-finger typist and that means I have to look down at my keyboard and find the "M". I really want to do this as a mouse action.

Is there any way to turn a keyboard shortcut into a button?

Or to modify the "Mark" button to restore the toggle function?

I can't seem to stop myself from pressing the Mark button just once and then becoming distracted because the read status doesn't toggle.

Secure Connection Failed

An error occurred during a connection to app. You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Mozilla's issue, as the Chrome is working perfect.

Certificate Dropa Sep 20, 2023, 8:55:35 AM

You don't indicate what or where this certificate is coming from for any forum user to know what is happening or why it's not being recognized by the browser.

When TB programmers (PS I am not sending these idiots money) do changes to the overall look, feel, colours, toolbars, etc, WE, the users, should get a prompt POPUP that show the old vs the new AND the choice if we want to change it. This is the forth time TB or FF has made some stupid horrible change that want users to downgrade immediately..... AND we the USER, are not asked.

Oh! yeah. There is that page of "changes". Can anyone whom doesn't understand computer all the well, actually understand the rubbish written on this page? Is the page actually posted to US the USERS, before the upgrade commences? NO. Change TB version 115 back to whichever version it was (looks wise) before you double blind programmers made changes. PLEASE

Unified Folders in Thunderbird 115 for mac no longer works. Useless! Computer Tech specialist here and have been using Thunderbird for ages. With this latest version, the inbox, sent, etc etc etc no longer display as unified. The Unified Folders category when ON shows as its own item in the left column with a single empty inbox! Scrolling up and down to each account for each subfolder is a waste of time!!! Hope you fix this ASAP!!!!! Unified folders works fine in 10.12.13 but I cannot got back to that due to your system.