Showing questions tagged:

How can I change an IMAP server on an existing T-bird account after T-bird deleted the saved password and IMAP server for that account?

How can I change an IMAP server on an existing T-bird account after T-bird deleted the saved password and IMAP server for that account? I tried to change the IMAP serve… (read more)

How can I change an IMAP server on an existing T-bird account after T-bird deleted the saved password and IMAP server for that account? I tried to change the IMAP server address for an existing T-bird account, but T-bird and/or my ISP deleted the saved password and IMAP server entry for that account, so T-bird cannot get incoming E-mails. I would like to add an/the IMAP server back to the account without deleting the account, adding all of its settings again, and waiting 6 hours for T-bird to re-download all of the most recent 10,000 messages in the Inbox and all of the 15,000 messages in other folders again. The SMTP server and its saved password are still in the Saved Passwords table.

Open 4 4

Inbound emails are going to Trash instead of Inbox.

Inbound emails are going to Trash instead of Inbox. No changes have been made. How can I check settings to find a solution? I see nothing related to this issue. Thanks … (read more)

Inbound emails are going to Trash instead of Inbox.

No changes have been made. How can I check settings to find a solution? I see nothing related to this issue. Thanks for any help.

Open 6 2

Email filter problem after update

I'm new to the community and don't really know how things work, so maybe this is the wrong place for this. I had a seemingly catastrophic problem after updating yesterday… (read more)

I'm new to the community and don't really know how things work, so maybe this is the wrong place for this. I had a seemingly catastrophic problem after updating yesterday. All of the emails sitting in my inbox disappeared, and were gone from the yahoo server as well. Long story short, I figured out what happened. In my filter rules I sometimes had a blank entry at the end of the list. Previously that had been ignored, but after the update it is now treated as a match. So the first filter that had a blank in it caused everything in my inbox to be moved to a certain folder in my Local Folders. Obviously, it would be legitimate to not allow blank entries in the filters, but once you've allowed it, you really shouldn't make a change. In the end the solution was simple, but it wasted a fair portion of my day figuring it out.

Open 2 2

Problèmes avec Etiquettes

Hello, I use the 32-bit portable 153;2 version of Thunderbird. But now when I label a message according to my list of labels by color, the selected message returns to its… (read more)

Hello, I use the 32-bit portable 153;2 version of Thunderbird. But now when I label a message according to my list of labels by color, the selected message returns to its original color. Labeling no longer works, even though old messages retain their colors well. Thank you for your response. Ph. Costes

Open 1

Authentication failures with new Outlook email account

Having established a new Outlook account I cannot sign into it properly with Thunderbird - I get authentication failures each time despite all settings apparently being c… (read more)

Having established a new Outlook account I cannot sign into it properly with Thunderbird - I get authentication failures each time despite all settings apparently being correct, IMAP enabled in the web browser view of the outlook account and so on. Oauth2 set and all server settings good. I have been over and over things. Tried various suggestions of the web to no avail.

I have tried unsuccessfully with three separate machines - two Microsoft 11 laptops and an iMac. All fail.

I can access the account and send/receive emails from a web browser and I have got it working okay with an iPhone, an Android tablet and a Microsoft email client - but not with Thunderbird. I even get a browser popup on the iMac when I open Thunderbird asking if I am trying to sign in - I say yes and it says I am all signed in - but the email doesn't authenticate. I have passcodes all set up etc.

A separate Hotmail account does work with the same Thunderbird client and has the same server settings (apart from the username obviously).

I am at a loss how to resolve this other than move to a different email application.

Any ideas?

Open 1 1

I have a problem to add my mail account on Soverin.com to Thunderbird under Linux Mint.

I have a problem to add my mail account on Soverin.com to Thunderbird under Linux Mint. If I have created the additional e-mail in Thunderbird and I put there a right pas… (read more)

I have a problem to add my mail account on Soverin.com to Thunderbird under Linux Mint. If I have created the additional e-mail in Thunderbird and I put there a right passord it is not possible to connect Soverin server.

Open

Problem signing in with Thunderbird and Oauth2

Hello Due to a massive cluster**k this morning, I changed my password by accident I think I've now got everything working again, except that Thunderbird cannot sign in t… (read more)

Hello Due to a massive cluster**k this morning, I changed my password by accident I think I've now got everything working again, except that Thunderbird cannot sign in to my Google Account What I don't understand is that I have a password with normal and special characters and numbers, but the Oauth2 password is very different of course How do I know what to change my Oauth2 password too? Or perhaps the question should be how do I now generate a new one that goes with my new "normal" password Thanks in advance for any help

Open 2

Unable to write the email to the mailbox

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1. I've 4 x mailboxes here and since yesterday, 3 of them show me an un… (read more)

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Open 21 40

Can't get rid of an email (junk/spam) ever with the filter. Keeps reocurring. Bad Spa.

I have a recurring email which is spam at it's worse. I identified it as spam/junk, ran the filter as instructed. Will not go away. Is there anyway I can permanently g… (read more)

I have a recurring email which is spam at it's worse. I identified it as spam/junk, ran the filter as instructed. Will not go away. Is there anyway I can permanently get rid of it? ecare.all.r@emaildl.att-mail.com

Open

Thunderbird loses passwords

Twice in the last fortnight Thunderbird has lost all email passwords - the Tools/Settings/Privacy and security/Saved passwords just leads to a blank box where the passwor… (read more)

Twice in the last fortnight Thunderbird has lost all email passwords - the Tools/Settings/Privacy and security/Saved passwords just leads to a blank box where the passwords usually are. Thunderbird will no longer collect email and keeps asking for passwords for email accounts. This happens even when the option to 'save password' has been selected. I think this is probably happening at the point when the PC is rebooted. Thunderbird version 153.1.1esr (64 bit) and Windows 10. Using System Restore has not resulted in recovery of passwords. Several different email accounts/email providers are involved - outlook.com, tiscali.co.uk and zohomail.eu. Broadband provider is Zen.

I notice that the Appdata/Roaming/Thunderbird/Profiles/w2anb37y.default folder contains a number of files named with such names as 'logins.json-8.CORRUPT' - with 'Date Modified' being mostly either 17th August or today 31st August - so it might look as though password data is becoming corrupted.

Can you assist?

James

Open 8

All the text I type in Thunderbird emails is suddenly underlined in red, as though spelling is wrong - how can I stop this?

Please tell me how to stop this. I have spellcheck enabled and a English (UK) dictionary selected. This problem has just started. My computer is old now and I'm running W… (read more)

Please tell me how to stop this. I have spellcheck enabled and a English (UK) dictionary selected. This problem has just started. My computer is old now and I'm running Windows 10. I had to do a 'hard shut-down' recently when my computer was unresponsive - might this have caused the problem? This underlining is only happening in Thunderbird, not in Word for example. I would be grateful for a simple solution as I'm not very computer-savvy.

Open

sent emails going to spam

I use Thunderbird to access my TalkTalk mail. For a few months some of my sent emails go into the recipients spam folder. I can send say 3 emails to a regular corresponde… (read more)

I use Thunderbird to access my TalkTalk mail. For a few months some of my sent emails go into the recipients spam folder. I can send say 3 emails to a regular correspondent 2 out of 3 will go to spam 1 will go the inbox, or I reply to an email and similar will happen

Open

Thunderbird says no new messages

Thunderbird stopped receiving new messages on 02/09/26. I've tried all the help solutions several times and still nothing. I am at a loss. I can send emails, but have to … (read more)

Thunderbird stopped receiving new messages on 02/09/26. I've tried all the help solutions several times and still nothing. I am at a loss. I can send emails, but have to go to virginmedia to see new messages.

Open

How can I get emails coming into the correct account and be able to send responses, as well as new messages?

When I returned from a 20-day vacation, I had a message that “Thunderbird had a problem and crashed. We’ll try to restore your tabs and windows when it restarts….” I do n… (read more)

When I returned from a 20-day vacation, I had a message that “Thunderbird had a problem and crashed. We’ll try to restore your tabs and windows when it restarts….” I do not know when the “crash” happened. However, I have had problems with my 5 AOL email accounts and sometimes the 3 GMAIL accounts since August 20. The AOL accounts are the worst problems. Emails from one account are coming through under a different email account. This is happening with two accounts. Emails for one of the accounts is not coming through at all. I can read messages; but I cannot send any messages through any AOL account. Sending messages through the GMAIL accounts is sporadic in going through. Although my husband and I have separately checked all TB menu items, tools, & settings, we have not found the answer to correct my problems. Any help is appreciated.

Open

Thunderbird is downloaded new messages, but I can only see the Welcome to Freedom screen and cannot click into and see any emails in any folder

Thunderbird is downloaded new messages, but I can only see the Welcome to Freedom screen and cannot click into and see any emails in any folder. I see that numerous email… (read more)

Thunderbird is downloaded new messages, but I can only see the Welcome to Freedom screen and cannot click into and see any emails in any folder. I see that numerous emails were downloaded, some going to the inbox, other into the spam folder. However, when I try to view them, all I see is the Thunderbird "Welcome to Freedom" main screen and cannot view any emails in any folders. Clicking onto different emails and their folders all show that same main screen.

Open

Unable to login to our Orange email accounts

We can access our Orange accounts directly (www.orange.fr) and deal with our emails using passwords stored by Password Manager. We can not sign in to Orange through Thund… (read more)

We can access our Orange accounts directly (www.orange.fr) and deal with our emails using passwords stored by Password Manager. We can not sign in to Orange through Thunderbird. The passwords saved by Password Manager are not recognised. Orange have introduced a system that produces a 23 character Password which is then entered into the password field in Account Settings: this is supposed to be permanent and unique to the account. When I followed this procedure I got the error message 'Incoming server already exists', for both IMAP and POP3. We are on Windows 10 and Opera; Can you help please?

Open

Issue with settings - Acocunt details

having issues with accounts in my Thunderbird. when I go to account settings and click through the different accounts None of the details are changiong on the right pane… (read more)

having issues with accounts in my Thunderbird. when I go to account settings and click through the different accounts None of the details are changiong on the right panel, and I can't edit anything as it won't save.. I also can not delete any of the accounts, it just does nothing. I was just trying to add an acocunt, and somehow have come across issues.

I have attached a screenshot to assist If anyone knows what's happening please give me some direction It would be much appreciated.

Open