Showing questions tagged:

connection to server pop.mail.yahoo.com timed out

"connection to server pop.mail.yahoo.com timed out" I have been getting this message in the activity manager for about a week now. When I click get messages, it says dow… (read more)

"connection to server pop.mail.yahoo.com timed out" I have been getting this message in the activity manager for about a week now. When I click get messages, it says down loading message 1 of 1, but nothing happens.

Solved 4 3 70

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

In Thunderbird, how can I stop text in the previous emails in a string turning blue? I have looked everywhere in Settings where colour is mentioned and everything is set … (read more)

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

I have looked everywhere in Settings where colour is mentioned and everything is set to black text on a white background. Nothing is set to blue.

I do not want to see blue text anywhere.

Please advise.

Solved 14 3 100

frequent Yahoo Mail popup

Since the latest update a Yahoo Mail sign-in keeps popping up...sometimes two different versions. It's driving me nuts. Should I uninstall/reinstall Thunderbird. It's s… (read more)

Since the latest update a Yahoo Mail sign-in keeps popping up...sometimes two different versions. It's driving me nuts. Should I uninstall/reinstall Thunderbird. It's so frequent for no apparent reason that I may have to give up Thunderbird and many, many years of use...and donations. thx, deanna

Solved 7 2 179

thunderbird is not downloading emails from yahoo

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the … (read more)

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

Solved 6 2 79

No button to send my emails (bug1989214)

I started a monthly donation to Thunderbird a few hours ago and now I'm thinking it may have been a scam. Not sure, and I have sent an email to your donation email about … (read more)

I started a monthly donation to Thunderbird a few hours ago and now I'm thinking it may have been a scam. Not sure, and I have sent an email to your donation email about this. Since I made that donation (and maybe this is a coincidence), I am not able to send any emails. I can compose an email, but there is no "send" button anymore. Can you help me with this? Thank you very much.

Solved 4 2

Can't get mail anymore because of "Unable to write the email to the mailbox".

I have a number of pop3 accounts with the same mail host, but suddenly one of them gives me the message "Unable to write the email to the mailbox. Make sure the file syst… (read more)

I have a number of pop3 accounts with the same mail host, but suddenly one of them gives me the message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I use Thunderbird on two Windows machines, and the problem is on both, so it is something in the interaction with the server, however, there is no problem accessing the mail via webmail directly on the server.

I have tried to change password on the account, but the problem did not go away. In fact, I got the box to tell me that the old password did no longer work, so I know that the problem pops up after log in to the account. Before the error message appears, the message "downloading 208 messages" (or something similar) briefly appears.

Is there a way to find out exactly what fails?

Solved 6 2 100

Thunderbird Keeps Asking for Authentication + Cannot Send Emails

Hello, I have been using Thunderbird for years without issue, but three days ago, I started having issues. Now, I don't receive emails when I open Thunderbird. If I delet… (read more)

Hello,

I have been using Thunderbird for years without issue, but three days ago, I started having issues.

Now, I don't receive emails when I open Thunderbird. If I delete my password and re-sign in, I receive emails, but cannot send them. Trying to send an email makes Thunderbird ask me to sign in again.

I have two email accounts that I use with Thunderbird. Both accounts have this issue. I have this issue regardless of the network I'm in (work, cell hotspot, or home).

Things I have tried:

  • Verified that my IMAP and SMTP settings match the guidance from email servers.
  • Verified that my computer firewall is not blocking email.
  • Tried connecting on different networks (so different ISPs)
  • Deleted and re-entered passwords for each account

Here my current server configuration:

  • Email 1 (@gmail.com)
 * Server Name: imap.gmail.com
 * Port: 993
 * Connection Security: SSL/TLS
 * Authentication Method: OAuth2
  • Email 1 Outgoing Server:
 * Server Name: smpt.gmail.com
 * Port: 465
 * Authentication Method: OAuth2
 * Connection Security SSL/TLS
  • Email 2 (@[university].edu)
 * Server Name: outlook.office365.com
 * Port: 993
 * Connection Security: SSL/TLS
 * Authentication Method: OAuth2
  • Email 2 Outgoing Server:
 * Server Name: smtp.office365.com
 * Port: 587
 * Authentication Method: OAuth2
 * Connection Security SSL/TLS

I will greatly appreciate any help you can provide!

Solved 3 2

PDF file attachment does not print correctly

Something seems to have changed recently with the PDF rendering in Thunderbird. I received an email with a PDF file attached. When I view it on the screen it looks fine… (read more)

Something seems to have changed recently with the PDF rendering in Thunderbird. I received an email with a PDF file attached. When I view it on the screen it looks fine, but when printing it out from within Thunderbird part of the top of the first page missing; it looks like part of the image is behind a white rectangle.

When I save the file and print it using Acrobat Reader it renders fine.

I don't know what to make of this behavior, but it does seem to be new and there is a difference between how the file is printed from Thunderbird as opposed to printing using Adobe Reader.

Thunderbird 152.0.1 on Windows 11 PC.

Solved 5 2 60

Unable to add a Live .co.uk account to Thunderbird.....

I'm Using Thunderbird version 148.0.1 (32-bit) on Windows 10 Pro I currently have 2 email accounts in Thunderbird...a Gmail account and a private account linked to my own… (read more)

I'm Using Thunderbird version 148.0.1 (32-bit) on Windows 10 Pro I currently have 2 email accounts in Thunderbird...a Gmail account and a private account linked to my own webpage account. Both these accounts are working very well and I encountered no problems when I originally set them up some time ago....... However.. I am trying to add an additional email account. a Live .co.uk account I enter my Full Name and email address "xxxx@live.co.uk" as requested... I enter my password for this account and in my "Your Login" details ( the characters "xxxx" before the @ in my email address) I then select "Continue"........... Response : "looking up configuration...." Then.... Authentication failed. Please check the username and password...Exchange auth error I know I have entered the correct username and password for this account... and the account works fine on my mobile phone email app. using the same username and password..... No matter how I try, I am unable to set up this existing Live mail account so that I can access it in Thunderbird...... along with my other email accounts in Thunderbird, which are working OK.... Any suggestions as to how to fix this annoying problem, would be really appreciated......... Thank you

Solved 3 1 140

viewing and updating ISP passwords - 'Saved Logins' window does not resize

when attempting to view my passwords, (by selecting in Thunderbird, edit, settings, passwords-saved passwords, show passwords), I can not see them because the window, '… (read more)

when attempting to view my passwords, (by selecting in Thunderbird, edit, settings, passwords-saved passwords, show passwords), I can not see them because the window, 'Saved Logins' can not be resized. Scrolling left or right does not work and clicking and dragging the corners or edges does not work. All I can see is about the first 8 characters which is not the entire password. Also I used to be able to change the passwords in this window but that seems no longer supported.

Solved 1 1

Draft are not removed.

On writing an email, a draft is created every time I look at some other screen. Multiple drafts of the same email are created at various stages, from looking away from th… (read more)

On writing an email, a draft is created every time I look at some other screen. Multiple drafts of the same email are created at various stages, from looking away from the email page. On sending the email, these drafts remain. Drafts should be removed after sending. How can I fix this?

Solved 1 1 130

Thunderbird lädt keine neuen Mails mehr vom pop3 Postfach herunter

Thunderbird lädt keine neuen Mails mehr vom pop3 Postfach herunter, aber ständig alte. Beim versuch das Konto neu einzurichten kann Thunderbird keine Einstellungen finden… (read more)

Thunderbird lädt keine neuen Mails mehr vom pop3 Postfach herunter, aber ständig alte. Beim versuch das Konto neu einzurichten kann Thunderbird keine Einstellungen finden, obwohl die Einstellungen stimmen. Auf dem Handy (Android) werden die Mails einwandfrei heruntergeladen.

Solved 1 1 60

Changes by my ISP forced me to change my Thunderbird servers settings, after which I restored my email backup to the new account without issue but all the messages disappeared after I went online to get new mail.

My ISP changed us to another mail provider. So I created a new version of my existing email with different server settings, then restored my email backup. I did this al… (read more)

My ISP changed us to another mail provider. So I created a new version of my existing email with different server settings, then restored my email backup. I did this all offline and it was successful. All my emails and folders were there.

Next, I went online to download new email, after which all of the messages and folders from the backup were removed (overwritten). I've tried repeating the process by removing the new account and reinstalling it, but I can't get my old emails and folders back. This is a significant problem because I have over a decade of financial and legal emails in the backup. I have tried a number of the solutions posted in the Community but have not been successful in getting my emails back. I'm using Windows 10 and Thunderbird 115.10.1.

Any insights are most appreciated.

Solved 7 1

When starting Thunderbird, the status line shows logging in to server but loops; no errors, Thunderbird is 'locked out' waiitng/spinning.

The system was working fine. The next day, when starting Thunderbird (TB, the status line shows logging in to server but loops; no errors or messages, Thunderbird is 'loc… (read more)

The system was working fine. The next day, when starting Thunderbird (TB, the status line shows logging in to server but loops; no errors or messages, Thunderbird is 'locked out' spinning. I see the normal INBOX page, but logging in never completes. NO CHANGES were made to TB accounts or settings. I have re-installed TB, re-booted, but no change. I cannot check/change any of the accounts or do any further 'debugging' because TB is spinning. The server login is fine because Webmail can be used. Internet connection is fine, because browser works. 1. How can I stop TB from trying to login at start up? 2. What could/would cause this behaviour?

Any suggestions much appreciated.

Solved 27 1 129

Easy way to edit subject on received email

As above, is there any EASY way to edit the Subject line on a received email. These days, most accounts are via email, and currently if I receive a bill for payment, I ha… (read more)

As above, is there any EASY way to edit the Subject line on a received email. These days, most accounts are via email, and currently if I receive a bill for payment, I have to add an XNote or something similar, to note that I have paid, which means that you then have to open that email, to see it... Would be SO much easier, if I could just add a note to the subject line. Realise that you can (laboriously) go through the actual mail files and edit/create a script to do this, but before I go through the process, was thinking there must be an easier way??

Thanks,

Solved 6 1

Google Calendars Stopped SHowing in Thunderbird after 148.0

Updated to 148.0 this morning and now none of my google calendars are population the calendar. I am clueless as to why. Tried deleting them and re-adding them in - Not wo… (read more)

Updated to 148.0 this morning and now none of my google calendars are population the calendar. I am clueless as to why. Tried deleting them and re-adding them in - Not working. If this can't be fixed I am done with Thunderbird. Kind of sick of everything breaking with updates with no warnings.

Solved 6 1 189

Does deleting an email account delete the associated emails?

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with … (read more)

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with an index, I could probably look it right up. But coming to the forum is the only option the program gives me.

Solved 9 1 80

Use "help" re mailing list and to create it says to select 'File>New but I cannot find 'File' in 'Address Book'

Trying to set up a mailing list for emails. Not sure how to set up a group that I can use to list names and emails. Went to help. Instructions said to > open address… (read more)

Trying to set up a mailing list for emails. Not sure how to set up a group that I can use to list names and emails. Went to help. Instructions said to > open address book > select file > new > mailing list. I went to address book ok but cannot find 'File' there.

Am after assistance in getting mailing list set up.

Thanks

Solved 2 1 70