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After an apparent system-wide aol failure, I can no longer log in to my Thunderbird account. When I open it, the message pops up: "Login to server imap.aol.com with username Leisterr8@verizon.net failed." And it asks for a new password. I looked up my saved passwords and tried to enter them. But that does not work. I don't see how to enter a new password. I am able to log in to my aol.com account with my password. But that does not seem to be the same as the password for the Thunderbird account.

Hello group!

Trying to set up a new email account on shaw.ca, I get a hard error message: "Unable to log in at server. Probably wrong configuration, username or password" from Thunderbird.

I can send & receive emails via webmail, so all is Kosher at the server side.

Except Thunderbird kicks up a fuss. There's a little dialog box that says "Checking Password", with a tiny blue arrow that moves back & forth, seemingly forever. And then stops cold with that message.

I am not the first to have this problem: https://support.mozilla.org/en-US/questions/1495062

His attached screenshots are almost identical to mine, but for the Hostnames being shaw.ca, rather than gmail.com.

And my flavor of TB: 128.14.0esr (64-bit) Thunderbird for Linux Mintmint-001 - 1.

Any suggestions, anyone?

Thanks in advance,

- Ralph

Just installed Thunderbird 143.0.1 (aarch64) on a new Macbook. First email account set up OK, although I can't remember how. Tried to add a second account, and cannot find a way to enter the password; there's no place to do so. This doesn't make sense. Machine is of no use if I can't get emails :-)

Rog

I changed my Google account password just today. I have used Thunderbird on PC for Gmail without issues for years. I went into Thunderbird Saved Passwords and changed the appropriate line to the new Gmail password. I restarted Thunderbird and tried to send a test e-mail. I kept getting "Login to account Google Mail failed" with a box of 3 options, Retry, Enter New Password or Cancel. When I click on either Retry or Enter New Password, it doesn't give me a chance to enter a password and goes immediately into the same "Login to account Google Mail failed" box with the 3 options. I searched and read the support and one of the option is to remove the line from Saved Passwords and re-create it. I did that and tried to send another test e-mail. Now I'm still not getting a chance to enter a new password. I keep getting the box with the 3 options which doesn't allow me to enter a new password. There isn't a new entry in the Saved Passwords.

Strange thing is Thunderbird is receiving new e-mails fine. I'm just not able to send.

Thanks.

Yesterday I changed my AOL password online. Now Thunderbird email no longer works. I get a popup labelled "enter credentials for user on pop.aol.com". Within the popup window it says "Edge: Too Many Requests"

Settings have not changed and worked prior to password change. I believe if the popup window was working correctly I could enter my new password and all would be fine.

pop.aol.com 995 SSL/TLS OAuth2

smtp.aol.com 465 SSL/TLS OAuth2

Thanks,

Ed

I've had trouble with this in the past where logging into Ring won't let me get past my user name/email address. I can hit enter, reload the page, try using tab but nothing works. Then for some unknown reason it will go forward to the password. But this time it just won't let me proceed no matter what I do, the continue option stays grayed out. I can sign on using Edge but I don't want to use Edge or even have a second browser open just so I can see my security camera. I want Firefox to work correctly.

Today I changed the password on one of my gmail accounts. I edited the password in Settings in 3 places: imap, smpt and oauth. Next time I started Thunderbird I got a gmail authentication pop-up. Se first screenshot. The email address was shown correctly. When I clicked Next, I got the failure message. See second screenshot. I rebooted and tried many times with same result.

I have several other gmail accounts on this same Thunderbird client and they continue to work correctly. I know my password is correct because I can access this email account both directly on gmail and also on another computer where I set up Thunderbird just to test for this problem.

Any idea what is going on and how to fix it?

I can’t complete the steps to change to OAuth for my Hotmail account.

The Microsoft site says to change the Authentication Method on the SMTP Server dialog to OAuth. But the authentication method drop down list doesn't include OAuth. Here are the only options in the list:

• No authentication
• Normal password (this is the one I currently use)
• Encrypted password
• Kerberos / GSSAPI
• NTLM

I use Windows 11 and Thunderbird version 128.20esr (64-bit), Windows.

How do I fix this problem?

Thunderbird just updated to this new Nebula version and now my Gmail account isn't working. I have other accounts setup and they seem to still work (Outlook based) It sits there trying to sync my calendar or I get Checking mail server capabilities. It also doesn't shutdown when I exit Thunderbird. What is going on?

I read that I now need a secure mail key so I can access my emails with third party app Thunderbird. I have created a secure mail key at att.com which is part of Yahoo. My email app is att.yahoo.com. I was told the passwords for Thunderbird would be within the profile under the Profile Folder but I cannot find them there. All I want to do is update my password within the Profile Folder and it seems like it would easier to break into Fort Knox.

Fired up 128.2.1 this morning -- worked fine. Pulled email of my Office365 and gmail accounts no problem. Noticed there was a point update to 128.2.2 - applied the update, but now both Office365 and Gmail fail to authenticate. Time out.

Anyone else seeing this?

For whatever reason my request to stay logged in on certain sites is not work. Each time I close a browser or turn of my computer I have to log back in again. I have cleared the history and the cache and rebooted and it still does it.

This just happened with a new update on only one of my two gmail accounts 128.2.3esr

I was not getting email on one account, so I deleted that one account. Now I can't add it back to TB. I get "Unable to log in at server. Probably wrong configuration, username or password." Double check password and logged on with it on Edge browser, no problem.

I uninstalled / reinstalled Thunderbird with the same result.

Thank you!

I thought I posted yesterday but I can find the post. I am having trouble with Firefox keeping me signed in to websites that I use, including my own! I have cleared the cache and history, rebooted, signed in, shut the browser and then when I come back I am logged out again :( Costing me a lot of time and inconvenience :(

Microsoft are again complaining about normal password login.

Today I have updated to Version 128.2.0esr (64-bit)

I have set outgoing server to StartTLS and OAuth2 and it is fine.

When i set OAuth2 in server settings and try to retrieve mail i get "Host contacted, sending login............" and it sticks at that point with no error messages from Thunderbird or Microsoft.

If i revert to "Normal Password" it is fine.

When microsoft first complained i turned on two step authorisation and the used their option (cannot remember what it was called now) to create a login password/key for thunderbird so that it would still work for "Normal Password" setting

How do we get round Microsoft's obstacles???>

Dave

I have Thunderbird software version 128.2.3esr (64-bit). I have 5 email address accounts 1 with google.com and 4 with outlook.com. All work perfect except 1 of the outlook.com accounts. All the outlook.com accounts are configured the same (settings, account settings etc). The error message is always "pop3.server3.2: Got an error name=pop3PasswordFailed, the server said: Logon failure: unknown user name or bad password. 2 Pop3Client.sys.mjs:1576:18".I did not change passwords. In fact, I can go on internet to outlook.com email logon web page and access the email account perfectly, even though it fails everytime with Thunderbird. (it still is same password, never changed). Plese help, I have spent some time trying to solve on my own.

Although OK 2 days ago, I am no longer receiving emails on one of my email addresses Instead, I am asked for a new password. I would certainly do that but I don't know how. Google tells me to click om the hamburger icon and then how to get to "saved passwords". But when I click on "show Passwords", thinking I might be able to change an email PW there, I am asked to verify my identity and provide a password. I haven't a clue what password is wanted here. My simple Thunderbird PW I set up many years ago does not work. So how do I change my Password for my Email address that no longer works?

Hi.

I've been at it for an hour now. Found nothing in the help, a few things in Google that no longer work... I've updated my MS password including Hotmail/Outlook.com, so no I need to do that in Thunderbird. I can't find where that's done ? (thunderbird windows latest release)

"account parameters" has something for the SMTP server, but not for the IMAP one.

Thanks for any help.

Olivier

In trying to sync my bookmarks from my old PC to my new one (Win 11), every. single. time I log in to Firefox, and enter the emailed code I receive, to which I get an on-screen conformation that I've logged in AND an emailed confirmation that I've logged in, I am instantly logged back out- the little yellow triangle shows back up on my account icon. I have tried everything i can think of: I've made sure I'm not in private browsing mode, cookies are enabled, I've forced a log out of all devices, I've closed and re-opened Firefox, I've restated my computer, I've even uninstalled and re-installed Firefox in case there was some odd glitch....all for naught. Nothing I do helps. THEN to make matters worse I get the 15 min blockout to add to my frustration, because I've tried this too many times. All I want to do I sync my bookmakers to my new device....