Showing questions tagged:

Firefox (Mac) unresponsive, and doesn't load any pages including internal ones such as settings, or about:support, even after complete app reinstall.

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the… (read more)

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the app is very slow to launch, and when it does no pages load or render. Opening a new tab freezes the entire app for 15-30 seconds, and when the tab opens it is completely blank. Attempting to browse to a URL does nothing, and the address bar just returns to being empty. Attempting to open settings does nothing, although parts of the app that open separate windows such as the about version info and bookmarks work fine. The only thing I haven't done at this point is completely reinstalling macOS, so maybe there is something wrong with my system config. I first noticed this issue when using the early macOS Sequoia betas, and assumed the app wasn't updated to support it yet. However after updating macOS and completely removing and reinstalling all traces of Firefox, it still doesn't work. I am currently using macOS 15.1 beta, however the issue also persisted on 15.0.

Solved Archived 2 231

After Firefox update bill payment on PNC banking site stopped working

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I … (read more)

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.

Solved Archived 11 268

Windows 10 laptop unable to stay signed into FF

No changes been made to my Mozilla account unless Mozilla banned me for constructive criticism yesterday. Earlier today Oct 4, 24 booted up laptop no issues. 3 hours late… (read more)

No changes been made to my Mozilla account unless Mozilla banned me for constructive criticism yesterday. Earlier today Oct 4, 24 booted up laptop no issues. 3 hours later from cold start issue.

My version of FF 131.0 updated yesterday indicates I'm not signed in. Repeated sign-in attempts successful only to be disconnected seconds later. No issues logging into Mozilla Monitor to see progress and navigate around without disconnection. On Android 11 cell phone no issues, on Asus tablet Android 7.0 no issues. What am I doing wrong or missing? See attached screen shots and browser data.

Thank you in advance for your assistance.

Solved Archived 1 111

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025?

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025? It is quite surprising t… (read more)

How to search for installed (both enabled and disabled) addons extensions in Firefox browser like chrome does via "chrome://extensions/" in 2025?

It is quite surprising that in 2024-25, firefox still doesnt have any option to search for installed addons via "about:addons". You can only search for addon site, not for those installed on your device and profile and browser.

Is firefox team really updating their browser for 2025 when compared to chrome?

Locked Archived 5 252

Ctrl+Shift+T opens the last closed Window and not the last closed Tab

I'm using this shortcut all the time and I recently found out it doesn't work as expected. From the Firefox documentation the ctrl+shift+t should re-open the latest close… (read more)

I'm using this shortcut all the time and I recently found out it doesn't work as expected. From the Firefox documentation the ctrl+shift+t should re-open the latest closed tab, but this is not the case for me, it always re-open the latest closed window. Which behave exactly as ctrl+shift+n.

From my short research it's not possible to customize Firefox shortcuts without using an extensions, therefore I also don't know how to verify if the shortcuts have changed just form my browser/configuration.

Solved Archived 2 280

How to change main domain is not automatically shown in the search of Firefox browser in 2025 but the desired URL?

How to change main domain is not automatically shown in the search of Firefox browser but the desired URL? I have always typed "https://www.youtube.com/feed/you" in the U… (read more)

How to change main domain is not automatically shown in the search of Firefox browser but the desired URL?

I have always typed "https://www.youtube.com/feed/you" in the URL bar both in firefox desktop and mobile and other Gecko-based browsers such as Zen, Floorp, Midori, Iceraven, Waterfox, Librewolf but dont know why it always shows up "https://www.youtube.com" as soon as I type "y".

I have not seen same behaviour in Chrome or Chromium-based browsers such as Edge, Opera, Vivaldi, as Chrome knows if I have visited "youtube domain" several times but not through "https://www.youtube.com/" but through "https://www.youtube.com/feed/you", then it shows me the latter, thus helps me in avoiding my few seconds of this bug or inconsistency.

Not limited to "https://www.youtube.com/" but to every other site such as Google.com or social media like Instagram, where I don't visit the homepage but my saved bookmarks page.

Can anybody clarify on this, if this is a bug or a gifted feature by Firefox devs?

And can we change this as this causes issues esp., for working people (I have recently shifted my Chrome data to a new Firefox profile so this is causing issues in working after MV3 drama) who visited direct URL not the one given or promoted or shown by browser. I dont like this and want to change it as it doesn't help me in anyways.

The most unfortunate thing is that we cannot cancel or reject or cut it out like Chrome does with "X" in the URL bar when it detects something which we dont know it to proceed with but Firefox, nah.

The biggest benefit is that it saves your time, helps you focus and avoid you waste your time, if the site has too many things to distract you from actual work. Like YouTube has great courses and podcast interviews and I have saved them and want to direct go there (https://www.youtube.com/feed/you), then I am saved from going to main page which has unwanted videos that will only take my time, losing my productivity. Is Firefox not concerned about our productivity, is Chrome only cares?

Do check 3 screenshots attached for better understanding, the 3rd one is from chrome.

https://connect.mozilla.org/t5/discussions/how-to-change-main-domain-is-not-automatically-shown-in-the/td-p/74907

Locked Archived 6 96

Account Login Very Strange Behavior

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email… (read more)

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email and pw, followed by "authorization code"), I'm taken to my account page. Scrolling down to Connected Services, I can see a recognizable account name (my Windows 11 user name and the name I've assigned to my computer). But looking up at the account button at the top right of Firefox, I see a small yellow triangle. Clicking on the button, I'm told "Account disconnected." (Remember, I'm currently looking at my account page, which says I'm connected.)

So I try to log in again. I give email address and password, and authorization code, and I'm in again. Now I see an addtional account connected, "Firefox 131, Windows 10" (remember, I'm using Windows 11).

So looking up again to the upper right at the account button, I see the yellow triangle, and clicking tells me once more that I'm disconnected, even though I have my account page open in front of me.

All of this, of course, prevents me from having access to the sync function. I've been through this circle several times with the same strange results.

Anyone have any idea what' going on.

Screenshot attached.

Thanks! Lance

Solved Archived 2 191

Mistyping cause by non-character notation (e.g., dot, comma, semi-colon, colon, quotation mark etc.)

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While wit… (read more)

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While with Windows 11, I can't find the solution anywhere on the web. Whenever I type on the browser, if I write a non-character notation right behind the word (like "this,"), the word would usually auto delete itself or sometimes, the word clone itself out (e.g, wordword, thisthi, etc.) or it deletes a small section of words right behind that non-char. I don't have insert turning on. I am quite uncertain whether you can reproduce this error on your laptop (for me, I have been through 2 windows 11 laptop and this error still persist). This error seems to only occurs for Vietnamese (Telex and VNI) default keyboard from Microsoft, Russian and English work fine. I suspect that it is caused by Microsoft Vietnamese, but I have unchecked all kind of spelling checking on settings. So should I use a third-party Vietnamese language typing for this situation or does it caused by something else?

Solved Archived 1 161

Does FF block AI overview?

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I u… (read more)

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I use FF I see no AI results when using Google search and I've not added an AI overview block extension. Is there something different about FF that prevents AI results from showing without the need for an extension? I look forward to your comments. Thanks

Solved Archived 4 1154

Change order of toolbars

There are 4 toolbars at the top of the Firefox screen. The default order from top to bottom seems to be: Menu bar Tabs bar Navigation bar Bookmarks bar (which Fire… (read more)

There are 4 toolbars at the top of the Firefox screen. The default order from top to bottom seems to be:

 Menu bar
 Tabs bar
 Navigation bar
 Bookmarks bar   (which Firefox apparently calls "PersonalToolbar")

I would like to move the Bookmarks bar above the Tabs bar so the order is;

 Menu bar
 Bookmarks bar
 Tabs bar
 Navigation bar

I tried to use ChatGPT to accomplish this. After well over 6 iterations, I gave up (ChatGPT was still going strong - hallucinating?). The only code in userChrome.css that accomplished this is shown below. Unfortunately it leaves the order as:

 Bookmarks
 Navigation
 Menu
 Tabs

Can a human expert help me where ChatGPT failed? ___________________

/* Move the bookmarks toolbar above the tabs */

  1. navigator-toolbox {
   display: flex;
   flex-direction: column-reverse;

}

Solved Archived 4 344

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (read more)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Solved Archived 9 1360

JavaScript and site opening, glitches

On Win11.64, I noticed some weeks ago Firefox refusing to automatically open sites. I’ve also sites telling me that JavaScript is disabled. But javascript.enabled = true,… (read more)

On Win11.64, I noticed some weeks ago Firefox refusing to automatically open sites. I’ve also sites telling me that JavaScript is disabled. But javascript.enabled = true, in settings. I’ve renamed the folder to Firefox.old, and installed a fresh copy—though then ported bookmarks, etc. Same issues. I’ve cleared the cache. Same issues. Firefox in Private Window mode works fine. Any kindly help would be appreciated. Thanks

Solved Archived 2 83

Can't change the suggestions in non-password/address bar fields

There's one specific field I fill in very often and for some reason Firefox is really keen on suggesting me two searches that I looked up more than a couple months ago, o… (read more)

There's one specific field I fill in very often and for some reason Firefox is really keen on suggesting me two searches that I looked up more than a couple months ago, on a totally different site. I can't even remove these suggestions or add new ones. When I used Vivaldi, it'd learn what I insert (even if it'd end up suggesting tens and tens of options), while Firefox doesn't learn at all.

For sake of an example, let's say that the word I use every day in this field is XYZ. Not even once was it suggested to me, I've only ever gotten the two in the screenshot below instead. And I can't remove them using the Delete key as some other article suggested.

Speaking of which, I just noticed the same thing happen to the subject line in this form 🙃

Solved Archived 1 127

manage cookie exceptions

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this mor… (read more)

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this more quickly and easily by just selecting sites in the "manage cookies" list and designating them as exceptions. Or is there already some other way to do this that I haven't found? Also, after I have made exceptions for all my important sites, by whatever means, can I assume that I can press "delete all" in the "manage cookies" list and the allowed sites will not have cookies removed? What happens to exceptions if I select "delete cookies and site data when Firefox is closed?" If there is no way to make exceptions other than manually, I respectively request that some convenient method be added to the program. Thanks for any response.

Solved Archived 6 407

bug or update

Hi really sorry about this I'm new to Firefox & I don't know how to report a possible bug or if this is even a bug but I opened Firefox this morning & my search b… (read more)

Hi really sorry about this I'm new to Firefox & I don't know how to report a possible bug or if this is even a bug but I opened Firefox this morning & my search bar is now at the bottom of my screen even after closing & reopening it

Solved Archived 2 205

How to get my usernames and passwords to auto-fill again?

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymo… (read more)

When I try to enter a password for any website after a few updates ago, I don't get the option to enter my password that's saved in my password list into the fields anymore. I have to manually search, copy, and paste the information in. The app will then ask me if I want to update or modify the login information that is unchanged from what should already be in my browser.

Regardless of whether I say yes or no, the password remains unselectable when I go back to that website, and when I manually enter the information, it again asks me if I want to update the login information.

Solved Archived 8 707

pages not loading in browser

I keep getting a message on screen saying "page refuses to load"; I don't know if it's a problem with the search engine or the browser (I have been using DuckDuckGo as my… (read more)

I keep getting a message on screen saying "page refuses to load"; I don't know if it's a problem with the search engine or the browser (I have been using DuckDuckGo as my search engine recently). I haven't used Firefox for years now, and have never used it on my own device so I'm still getting to know it.

Solved Archived 2 199