Showing questions tagged:

How to add a copied local folder from one computer to another?

I have a folder with the sbd extension copied to a pendrive. I placed it in the location: C:\Users\............\AppData\Roaming\Thunderbird\Profiles\..........\Mail\Local… (read more)

I have a folder with the sbd extension copied to a pendrive.

I placed it in the location: C:\Users\............\AppData\Roaming\Thunderbird\Profiles\..........\Mail\Local Folders. However, when I opened Thunderbird, it did not add itself to the local folders

Do I need to force synchronization in some way?

PF

Solved Archived 2 128

Unable to add Gmail account that was previously synced

I have 5 Gmail accounts that I have been using in Thunderbird for years. One of them was glitching a lot, so I removed it, then tried to add it back with no luck. I unins… (read more)

I have 5 Gmail accounts that I have been using in Thunderbird for years. One of them was glitching a lot, so I removed it, then tried to add it back with no luck. I uninstalled and reinstalled Thunderbird, which automatically populated with my other four accounts, but still can't reinstall the fifth account. When I enter my account and password, it says "Configuration found in Mozilla ISP database" with a green checkmark. Then it takes me to Google, and shows my correct email address. When I hit Next, I get a 400 error message every time. "The server cannot process the error because it is malformed. It should not be retried. That's all we know." Can anyone help?

Solved Archived 2 54

Cannot add account th T-Bird V115 (Win7)

Thunderbird v115.7.0 (32 bit) Win7 (32 bit) SP1. I am trying to add another account, but when I fill in the account info (name, email address, and password,) it pops up a… (read more)

Thunderbird v115.7.0 (32 bit) Win7 (32 bit) SP1.

I am trying to add another account, but when I fill in the account info (name, email address, and password,) it pops up an oauth2 verification window but the window "Fails to connect"

The title of the window is "Enter Credentials for (email address) on imap.comcast.net.

After some time, I get a "unable to connect" message.

I managed to copy some of the url, here is the beginning part https://oauth.xfinity.com/oauth/authorize?response_type=code&client_id=thunderbird-oauth&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Femail.comcast.net%2F+profile+openid&code_challenge_method=S256&code_challenge=xhwuKlnA_c...

This has happened before for Google accounts too.

Is there a fix?

Thanks, Mark.

Solved Archived 5 156

Reestablishing account in Thunderbird -Javascript Error SOLVED javascript must be enabled in Thunderbird for oauth to work

With Outlook requiring the new sign-in technology, I deleted an account and attempted to re-establish it in Thunderbird. After naming the account and doing the password,… (read more)

With Outlook requiring the new sign-in technology, I deleted an account and attempted to re-establish it in Thunderbird. After naming the account and doing the password, said it "Found the configuration...."

Selected IMAP then clicked DONE. Got the attached message. I tried using Firefox browser which was my default. Then I made Chrome the default.

Same message. "We can't sign you in, Java-script is required"

Need some help as to where to go from here.

Thanks B

Solved Archived 1 101

failing to set up Gmail account

I have successfully set up one of my email accounts in Thunderbird, so I know the software works as installed. However when I tried to set up my gmail account, and I get … (read more)

I have successfully set up one of my email accounts in Thunderbird, so I know the software works as installed. However when I tried to set up my gmail account, and I get to the sign in with Google popup, I get an error saying that the request cannot be performed because it is "malformed". See attached images.

Solved Archived 2 118

Windows Thunderbird AppData Folder on Windows

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird I believe I installed Thunderbird from the MS Store. On one devi… (read more)

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird

I believe I installed Thunderbird from the MS Store.

On one device (MS Surface Go, Windows 11), this directory does not seem to exist. I have hidden folders visible, and several folders show up under AppData\Roaming, but not Thunderbird. I tried using %APPDATA%\Thunderbird, which works on my other devices, but the result is "not found".

I created a local folder ("save") and then used "properties" to display its location:

mailbox///C:/Users/<me>/AppData/Roaming/Thunderbird/Profiles/pv771buo.default-release/Mail/Local Folders/Save

When I put this into the file explorer and hit return I get told there is no app to open this 'mailbox' link, and I should look for one on the MS store. When I remove the mailbox/// it gives me the "not found" dialog.

I used the help->troubleshooting dialog to "Open Folder" under the Profile Folder entry, and got a "Location is not available" dialog. The dialog cited the same folder path as given above.

Where is the Thunderbird App Data stored? How do I access it????

Solved Archived 3 333

Moving Thunderbird profile from flatpak install

Hello, I tried following the steps on [https://support.mozilla.org/en-US/kb/.../moving-thunderbird-data-to-a-new-computer]. However, I currently have a flatpak installati… (read more)

Hello, I tried following the steps on [https://support.mozilla.org/en-US/kb/.../moving-thunderbird-data-to-a-new-computer]. However, I currently have a flatpak installation where I land in a folder which also has executable among other files (?). I do not see the usually named profile folder and therefore cannot copy it to my new computer. Do you know how I can move in this case? Thanks

Solved Archived 1 268

Thunderbird won't configure second gmail account. errors "400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

New Laptop. Windows 11. Bitdefender protection. Installed Thunderbird and a first gmail account on new Laptop, all OK. Attempting to instal a second, different gmail … (read more)

New Laptop. Windows 11. Bitdefender protection. Installed Thunderbird and a first gmail account on new Laptop, all OK. Attempting to instal a second, different gmail account I get the following message from Google:

"400. That’s an error.  The server cannot process the request because it is malformed. It should not be retried. That’s all we know." 

No problem having installing the 2nd gmail account in my internet browser on new laptop after continued failures to instal in Thunderbird. NB I have both gmail accounts previously (and easily) installed and working in Thunderbird on PC, old laptop, phone. Issue does not make sense. Does anyone have a solution please.

Solved Archived 1 973

Synch Gmail Contacts to Thunderbird Contacts

Using Tbird 115 (or later) can gmail contacts be the listing used in Tbird and be in synch when changes are made in the gmail contacts list. There appear to be various me… (read more)

Using Tbird 115 (or later) can gmail contacts be the listing used in Tbird and be in synch when changes are made in the gmail contacts list. There appear to be various methods and I seek the best and simplest. Thanks

Solved Archived 4 1163

signing into outlook

Unable to sign into outlook.com using either normal password or OAuth2. This has been going on for weeks, but would eventually connect. Now it was been two days since l… (read more)

Unable to sign into outlook.com using either normal password or OAuth2. This has been going on for weeks, but would eventually connect. Now it was been two days since last connection. Any help would be appreciated.

Thanks Glen

Solved Archived 3 37

Gmail-Konto

Hallo, mein Gmail-Konto lässt sich nicht mehr mit Thunderbird verknüpfen. Ich habe das Konto bereits gelöscht und neu hinzugefügt. Es ist immer derselbe Fehler. Das Pass… (read more)

Hallo,

mein Gmail-Konto lässt sich nicht mehr mit Thunderbird verknüpfen. Ich habe das Konto bereits gelöscht und neu hinzugefügt. Es ist immer derselbe Fehler. Das Passwort ist nicht mit dem Server-Ausgang (SMTP) abgestimmt.

Im Anhang befinden sich zwei Screenshots, auf denen Sie den angesprochenen Fehler noch einmal erkennen können.

Viele Grüße Christopher

Solved Archived 2 72

All Sync Data Was Removed Upon Password Reset

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution. After resetting my password, none of my sync data fr… (read more)

I submitted this as a bug report but I will also submit this here to see if anyone has any information or a solution.

After resetting my password, none of my sync data from before the install is there. Only the sync data from my laptop, but even on my laptop it no longer lists my old computer, it is as if my PC from before the new OS has simply been deleted from the sync logs. In fact, my sync logs only go back to the moment I changed my password. I am not sure how to proceed as it appears that there aren't even any traces of my sync from before this point.

It would be nice if I could get the old tabs I had open on my desktop before I changed my OS, but it's not exactly a "world ending" situation.

Solved Archived 4 305

Unable to sign in to google Account

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox… (read more)

I have been unable to sign in to google accounts on 3rd party websites for a while now. I'm using firefox develloper edition. i do not have this issue with normal firefox

every time i try to sign in i get redirected to https://support.google.com/accounts/a.../32050?hl=en

Heres some of the things i tried:

  • Clear cache and cookies
  • "repair" Firefox from the uninstaller
  • Reinstall Firefox

To be honest it is quite a bit annoying and i cannot find a solution thanks in advance for any help

Solved Archived 7 210