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Hello team I am trouble with 2 step verification I don't have any verification code I have reset my phone which logged in gmail account and setup 2 step verification I don't remember my password and it asked for verification code that s sent to Phone number or received email please help me to recover my gmail account there is a very important elocments that s I need khatoonr3574@gmail.com this is my gmail account which I want to recover thanks you user name khatoonr rani khatoonr [http://example.com

I have successfully set up one of my email accounts in Thunderbird, so I know the software works as installed. However when I tried to set up my gmail account, and I get to the sign in with Google popup, I get an error saying that the request cannot be performed because it is "malformed". See attached images.

Thunderbird v115.7.0 (32 bit) Win7 (32 bit) SP1.

I am trying to add another account, but when I fill in the account info (name, email address, and password,) it pops up an oauth2 verification window but the window "Fails to connect"

The title of the window is "Enter Credentials for (email address) on imap.comcast.net.

After some time, I get a "unable to connect" message.

I managed to copy some of the url, here is the beginning part https://oauth.xfinity.com/oauth/authorize?response_type=code&client_id=thunderbird-oauth&redirect_uri=http%3A%2F%2Flocalhost&scope=https%3A%2F%2Femail.comcast.net%2F+profile+openid&code_challenge_method=S256&code_challenge=xhwuKlnA_c...

This has happened before for Google accounts too.

Is there a fix?

Thanks, Mark.

I have a folder with the sbd extension copied to a pendrive.

I placed it in the location: C:\Users\............\AppData\Roaming\Thunderbird\Profiles\..........\Mail\Local Folders. However, when I opened Thunderbird, it did not add itself to the local folders

Do I need to force synchronization in some way?

PF

With Outlook requiring the new sign-in technology, I deleted an account and attempted to re-establish it in Thunderbird. After naming the account and doing the password, said it "Found the configuration...."

Selected IMAP then clicked DONE. Got the attached message. I tried using Firefox browser which was my default. Then I made Chrome the default.

Same message. "We can't sign you in, Java-script is required"

Need some help as to where to go from here.

Thanks B

I have 5 Gmail accounts that I have been using in Thunderbird for years. One of them was glitching a lot, so I removed it, then tried to add it back with no luck. I uninstalled and reinstalled Thunderbird, which automatically populated with my other four accounts, but still can't reinstall the fifth account. When I enter my account and password, it says "Configuration found in Mozilla ISP database" with a green checkmark. Then it takes me to Google, and shows my correct email address. When I hit Next, I get a 400 error message every time. "The server cannot process the error because it is malformed. It should not be retried. That's all we know." Can anyone help?

I periodically backup my Thunderbird AppData information: C:/Users/<me>/AppData/Roaming/Thunderbird

I believe I installed Thunderbird from the MS Store.

On one device (MS Surface Go, Windows 11), this directory does not seem to exist. I have hidden folders visible, and several folders show up under AppData\Roaming, but not Thunderbird. I tried using %APPDATA%\Thunderbird, which works on my other devices, but the result is "not found".

I created a local folder ("save") and then used "properties" to display its location:

mailbox///C:/Users/<me>/AppData/Roaming/Thunderbird/Profiles/pv771buo.default-release/Mail/Local Folders/Save

When I put this into the file explorer and hit return I get told there is no app to open this 'mailbox' link, and I should look for one on the MS store. When I remove the mailbox/// it gives me the "not found" dialog.

I used the help->troubleshooting dialog to "Open Folder" under the Profile Folder entry, and got a "Location is not available" dialog. The dialog cited the same folder path as given above.

Where is the Thunderbird App Data stored? How do I access it????

I recently purchased a new computer and want to setup Thunderbird to use my ATT Yahoo mail account. I went through the automatic process and got an "incorrect information" message. I tried Yahoo's instructions and they don't match what shows up in the account setup in Thunderbird. I am stuck and need some step by step instructions to set this up. I found nothing in the help section. Thanks.

I have been trying to change an account to use a different login and server for retrieving mail. But, it keeps logging into the old server.

In Account Settings, for that account, the Server Name: is set to the new server and the User Name: is set to the login on the new server.

I have restarted Thunderbird multiple times.

Any help is appreciated.

I'm getting the error when synchronising outlook email accounts that states "The current operation on 'Inbox' did not succeed. The mail server for account- Outlook responded: User is authenticated but not connected.

The email account was synching well until I updated recently to v128.4.4esr.

I searched around online and have tried the following suggestions: - network.dns.disableIPv6 -> true - delete outlook mail account and re-connect - clear startup cache

Thunderbird updated today to 128.2.3esr and suddenly I have to log in to my Google account, which doesn't work: I get an 404 error when I try to set up my account (which has been working flawlessly for months). I'm on Windows 11.