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Title bar not showing in version 145

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the tit… (read more)

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

Asked by John 1 day ago

Last reply by response16 1 hour ago

Unable to access hardware key on Windows 11

On many of the sites that require hardware key for 2FA, what I should get is a prompt to press the Yubikey button, but instead I get a technical error. This has happened … (read more)

On many of the sites that require hardware key for 2FA, what I should get is a prompt to press the Yubikey button, but instead I get a technical error. This has happened with logging into Google and Vanguard. Both use Yubikey as a 2FA.

I did not encountered this issue on Micrsoft Edge. I am running this on Windows 11 24H2. I believe it used to work.

Asked by paulsiu1887 1 day ago

  • Solved

Google Docs Secure Connection Failed

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, hav… (read more)

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, have updated Firefox, disabled all browser extensions one by one, updated my proxy settings, changed my TLS preferences, and even added Google Docs to my trusted sites list on my computer itself; none of this has worked. I've been able to open Google Docs on Google Chrome, so I know that it isn't a problem on Google's end. If there are any other possible solutions, any suggestions would be appreciated.

Asked by stormemes 23 hours ago

Answered by TyDraniu 22 hours ago

Yahoo Finance stock charts not loading.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommen… (read more)

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

Asked by ghjcarol 1 month ago

Last reply by Denys 1 month ago

Display of impossible icons

Hello It is impossible to display the icons of certain applications since I used Firefox. This problem does not exist with Chromium browsers (Chrome Brave...) Thank you … (read more)

Hello It is impossible to display the icons of certain applications since I used Firefox. This problem does not exist with Chromium browsers (Chrome Brave...) Thank you for your help

Asked by jean.vaillant6 2 days ago

Last reply by Denys 1 day ago

Windows 10, update

I recently received a message from PayPal, that my foxfire operation system remains "Windows 10", and this is also the case for Chase's internet banking. and, some time … (read more)

I recently received a message from PayPal, that my foxfire operation system remains "Windows 10", and this is also the case for Chase's internet banking. and, some time ago, I've used Window's 11, detail steps from the foxfire "windows 11", update site, that appears to be a failed attempt to date.

Is there a clear solution to "Windows 11" update, currently an issue? your help is greatly appreciated, thanks.

With regards, Ollie Moore

Asked by OLMooreJr4@Mail.Com 3 months ago

Last reply by Paul 3 months ago

enable cookies in browser

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a settin… (read more)

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a setting for it

Asked by larry r 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (read more)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 3 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

  • Solved

Can't sign into Hotmail.

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answer… (read more)

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

Asked by John O'Kane 3 months ago

Answered by John O'Kane 3 months ago

  • Solved

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Asked by kj_23marigolds 2 months ago

Answered by Paul 2 months ago