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site that opened last week now says FireFox does not support WebGL

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says … (read more)

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Solved 2 1 272

ChatGPT

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arro… (read more)

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arrow that you hit (or enter button) after asking a question does nothing (and the up arrow stays greyed out even while you are typing the question). I can use ChatGPT just fine on my Safari browser and iPhone. I used my iPhone ChatGPT to take me through steps to help, and it had me do several things (all of which did not work). These included: 1) refreshing the page/restarting; 2) open chat.openai.com, clicked lock icon and clicked "clear cookies and site data" and reloaded the page; 3) did same and clicked on the shield icon and toggled off "enhanced tracking protection"; 4) Went to file and "new private window", then chat.openai.com; 5) went to "about:support" in Firefox and clicked "refresh Firefox"; 6) Went to Firefox Settings, then Privacy & Security, then Permissions, then Block pop-up windows, then clicked exceptions and added "https://chat.openai.com"; 7) Then to Firefox Settings, then Privacy & Security, then Cookies and Site data, then manage exceptions, then added also "https://openai.com"; 8) Then changed enhanced tracking protection to Custom and unchecked cookies (cross-site tracking cookies) and restarted Firefox (I have since rechecked the box); 9) When I log into Firefox, it was showing a banner that read "Your privacy matters. Firefox now securely routes your DNS requests whenever possible to a partner service to protect you while you browse." Chat said to click "Disable" for this.; 10) After refreshing Firefox I chose (the 2nd time) "Restore only the ones you want" and opened a new tab. 11) At one point, I hit "Log in" for ChatGPT and the screen went slightly blurry and a new small rounded rectangular box (about 3 inches long) popped up, and Chat told me to hit the "X" to close that box, it then said to right-click on "Log In', and to choose "open link in new tab", but that option was not available. Chat says Firefox is still failing to load the embedded login frame, even after refresh. 12) I logged into "https://chat.openai.com/auth/login, and that still didn't work in Firefox, either. 13) Finally, I changed to Safari and successfully logged in. But I prefer Firefox as my main browser and want ChatGPT to work! I've even tried adding it to my sidebar (the new feature), and the same problems are occurring. It won't let me log in, and I can't ask it any questions. Help!  :)

Solved 3 1 434

Loading stuck reproducibly for certain websites

I'm using the latest version of Firefox for Android (149.0.1) on OnePlus Nord (Android 12). I love Firefox and I enjoy having extensions on my phone. Unfortunately, for s… (read more)

I'm using the latest version of Firefox for Android (149.0.1) on OnePlus Nord (Android 12). I love Firefox and I enjoy having extensions on my phone.

Unfortunately, for some websites (particularly, German news: https://www.zdfheute.de/), Firefox gets stuck loading the website, only showing the empty screen, address bar, and the half-way completed loading bar -- without any progress even after a minute. This happens 50% or more of the times (not 100%), even with ad block turned off.

Opening the same page on Chrome loads instantly.

Open 2 1 26

Error I get "Access Denied" error when searching O'reilly Auto part with Firefox browser only

Here's the error page I get from O'reilley Auto Parts when searching. (I don't get this error when on O'relley com, but ONLY when searching for a part and ONLY with Firef… (read more)

Here's the error page I get from O'reilley Auto Parts when searching. (I don't get this error when on O'relley com, but ONLY when searching for a part and ONLY with Firefox on my desktop. This started just a few months ago. All ad blocks and U Block Origin are disabled):

https://www.oreillyauto.com/search/v/a/4649/automotive-car-1988-pontiac-fiero?q=oil+filter

Access Denied You don't have permission to access "http://www.oreillyauto.com/search/v/a/4649/automotive-car-1988-pontiac-fiero?" on this server.

Reference #18.8aa03b17.1772750536.8978d2fa

https://errors.edgesuite.net/18.8aa03b17.1772750536.8978d2fa

Solved 1 1 156

eBay listing pages stopped working

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like… (read more)

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like it's just the listing pages. When I'm on a listing page, if I click on the heart to "watch" an item, nothing happens. If I click on thumbnails in the photos to try and view other images than the main one, nothing happens. The buttons on the right for "Add to Cart", "Buy it Now", etc also do not function. I think it's been about 3 or 4 days since this problem started. I opened a listing page in Chrome and it worked as usual, all the buttons seemed functional.

Open 1 1 70

I am unable to log into my CIBC account it gives me error message 0001 with an exclamation mark ck, ultimately tried opening Firefox in troubleshoot mode and login and that worked. Hence, the problem is with the latest version of Firefox any solutions???

I am using windows 11, after the latest update 149.02 I am unable to log into CIBC (Canadian Imperial Bank of Commerce) account it gives me error message 0001 with an exc… (read more)

I am using windows 11, after the latest update 149.02 I am unable to log into CIBC (Canadian Imperial Bank of Commerce) account it gives me error message 0001 with an exclamation mark on the screen, tried disabling all add on no luck,

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Unable to search within Lowes, Home Depot, Tractor supply sites for items. I can access the main site.

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Bl… (read more)

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Blocker, Clearing cache for Lowes, no Add ons, but still doesn't help.

Error msg from Tractor Supply is: Access Denied You don't have permission to access "http://www.tractorsupply.com/tsc/catalog/lawn-garden?" on this server.

Reference #18.b1560e17.1773796157.35d73adf

https://errors.edgesuite.net/18.b1560e17.1773796157.35d73adf

Solved 3 1 154

Yahoo mail

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in wi… (read more)

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in with no problem but not with firefox. Any idea why?

Open 16 1 185

Unable to log into social security since Firefox upgrade

Since the recent Firefox upgrades, I am no longer able to log into the social security site using ID me. Previously, I logged in with no problem but now get a 400 error m… (read more)

Since the recent Firefox upgrades, I am no longer able to log into the social security site using ID me. Previously, I logged in with no problem but now get a 400 error message saying the website is too large. Of course I have emptied cache and cookies and reloaded Firefox but nothing works. Apparently the error lies within the Firefox upgrade since before upgrading, there never was a problem logging in.

Open 5 1 78

Access denied to Lowe's search

I am now getting this message when I try to search for things at Lowes. " Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity… (read more)

I am now getting this message when I try to search for things at Lowes.

" Access Denied You don't have permission to access "http://www.lowes.com/Search=bathroom%20vanity%20with%20sink" on this server. Reference #18.110ed217.1773095861.c4830d80 https://errors.edgesuite.net/18.110ed217.1773095861.c4830d80 "

This has just started recently. I do not have this problem using Google Chrome. All other searches (Amazon, Ebay, Safeway, Walmart, et.al. are ok. Just who exactly is edgesuite? I am running Firefox on Windows 7.

Solved 4 1 199

Missing content on web page

Can someone help please: - I've been trying to buy some tickets for an event in France. When I access the following from Firefox (140.6.0esr (64-bit)) on Debian GNU/Linux… (read more)

Can someone help please: - I've been trying to buy some tickets for an event in France. When I access the following from Firefox (140.6.0esr (64-bit)) on Debian GNU/Linux 13 (trixie)) the ticketing purchase options don't show. When I access it from Chrome on Android or Edge on Windows it does show. https://www.circuitdesremparts.com/prochaine-edition/billetterie/ It seems I've now missed any Tribune tickets.

Thanks, Tim

Solved 2 1 168

Firefox Browser No Longer works at King soopers and Walmart.com websites, cannot get in to either one

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I ge… (read more)

Starting the month of February 2026, I cannot get into the following websites anymore to do my on-line shopping. Walmart.com and King Sooper grocery store (Kroeger). I get messages to try again later all the time. If I use another browser such as Edge or Chrome, I can get in no problem. Not sure what is going on??? I chatted with Customer Service Reps at both sites, they don't know why I cannot get in with Firefox, unless some of your security certificates have expired. Help!! - Stan

Open 1 74

scroll bar issue

Scroll bar issue on some websites When accessing certain websites, the scroll bar disappears (for me, it's on the right side of the screen), and it's no longer possible t… (read more)

Scroll bar issue on some websites When accessing certain websites, the scroll bar disappears (for me, it's on the right side of the screen), and it's no longer possible to view the page content, even using the keyboard's scroll keys.

DETAILS Only affects certain websites Firefox is up to date No blocking extensions are installed Access is possible with another browser Thank you for your feedback, Sincerely, F. Vernoux


barre de défilement pour certains sites Lors de l'accès à certains sites la barre de défilement disparaît (pour moi à droite sur l'écran) et il n'est plus possible de consulter le contenu de la page même avec l'utilisation des touches de défilement du clavier; PRECISIONS Concerne seulement certains sites Firefox version à jour Pas d'extensions bloquantes Accès possible avec un autre navigateur Merci de votre retour, Cordialement, F. Vernoux

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