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  • Archived

EMAILS RESCUE

I have accidentally deleted Mozilla thunderbird from the storage folder and now cannot access my emails in or out. How can I resolve this, please? I am desperate, thinki… (read more)

I have accidentally deleted Mozilla thunderbird from the storage folder and now cannot access my emails in or out. How can I resolve this, please? I am desperate, thinking I have lost all my stored emails over 12x years!?

Asked by des25 1 year ago

Last reply by david 1 year ago

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UI Rendering error Windows ARM64

Fully patched Windows 11 on ARM Windows Surface Pro X SQ2 What I see: Misrendering of UI elements and some elements of webpages. Rectangular areas of all white with whit… (read more)

Fully patched Windows 11 on ARM Windows Surface Pro X SQ2

What I see: Misrendering of UI elements and some elements of webpages. Rectangular areas of all white with white on white text e.g. tab labels, settings page, etc.

What I tried. Uninstalling FF Reinstall FF Refresh settings

None of these fixed the problem for me.


Uninstalled Firefox Reinstall of Firefox

Asked by Ed French 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

8k 60fps video playback issue

My system specs is as follows i5-12400 32gb DDR4 3200mhz 250GB SSD as main (wd blue NVME) Whenever I play 8k 60fps video on youtube it lags and get massive frame drops… (read more)

My system specs is as follows

i5-12400 32gb DDR4 3200mhz 250GB SSD as main (wd blue NVME)


Whenever I play 8k 60fps video on youtube it lags and get massive frame drops with igpu sitting at 100% usage. With other browsers like chrome and edge it works 100% can play 60fps 8k video without any issue.

Asked by diceair 1 year ago

Last reply by diceair 1 year ago

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Documentation how TB uses folders to store mail and treats unused folders

My TB folder has a few GiBis now. I am looking forward to loose some kilograms and found that there is a folder "mail/Mail" which contains "Local Folders", which make up… (read more)

My TB folder has a few GiBis now.

I am looking forward to loose some kilograms and found that there is a folder "mail/Mail" which contains "Local Folders", which make up 80% of the mess here ;-)

It also contains "smart mailboxes" and a lot of folders which seem to relate to "historical" mail providers of mine. All of these folders seem to be unused except local. Seems they were POP3 folders (except local).

Then there is a folder "mail/ImapMail" which contains my currently used accounts - and some "historical".

Questions: 1) Is there some documentation about this folder mystery? 2) How can I store/export the old mail in mail / ImapMap / local in a HUMAN READABLE and tool-independent form? is there some tool that does this? or at least an API I could call from Java etc? 3) Can I simply manually backup the old folders and remove them? What indexes have to be re-built and how?

thank you :-)

Asked by stefan155 1 year ago

Last reply by david 1 year ago

  • Archived

Once again, Firefox is blocking my ability to go into X (Twitter).

Dear Sir or Madam, Once again, Firefox is blocking my ability to go into X (Twitter). I'm guessing you guys did an update and changed the settings again. PLEASE FIX. Tha… (read more)

Dear Sir or Madam,

Once again, Firefox is blocking my ability to go into X (Twitter). I'm guessing you guys did an update and changed the settings again. PLEASE FIX. Thank you.

Sincerely, Britt

Asked by Britt Park 1 year ago

Last reply by Kiki 11 months ago

  • Archived

Where is the address book on TB 115.11.1?

I need to update an address. All I can find is New Address Book Contact under the Find menu. I am on an M1 Mac Mini running Sonoma 14.5. One used to be able to access th… (read more)

I need to update an address. All I can find is New Address Book Contact under the Find menu. I am on an M1 Mac Mini running Sonoma 14.5.

One used to be able to access the Address Book under Tools, but no more.

Thanks.

Asked by eperless 1 year ago

Last reply by david 1 year ago

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Unable to open my thunderbird emails

I am unable to open my thunderbird emails. It keeps giving me a message "Thunderbird had a problem and crashed" I have sent a message on Monday also and have had no respo… (read more)

I am unable to open my thunderbird emails. It keeps giving me a message "Thunderbird had a problem and crashed" I have sent a message on Monday also and have had no response. This matter is urgent as i cannot access my emails

Asked by info11586 1 year ago

Last reply by david 1 year ago

  • Archived

June 2024 update - TWC not responding

Hi - After the June 25 update, my T-Bird mail program is not connecting my Roadrunner email accounts. T-Bird does still connect to GMail. Verified the server setting w… (read more)

Hi - After the June 25 update, my T-Bird mail program is not connecting my Roadrunner email accounts. T-Bird does still connect to GMail. Verified the server setting with TWC. Please let me know what other troubleshooting steps to take. Thank you - Gina

Asked by gedsed 1 year ago

Last reply by Matt 1 year ago

  • Solved
  • Archived

Mail Only Sends Through Default Account

I have three POP addresses configured but TB will only send through the default account. If I select the "From" address to be different than the default account, I get t… (read more)

I have three POP addresses configured but TB will only send through the default account. If I select the "From" address to be different than the default account, I get the following error. Once I change the default account to the one I am sending from, the email sends fine.

Error: Sending of the message failed. An error occurred while sending mail. The mail server responded: SendAsDenied; mail1@outlook.com not allowed to send as mail2@outlook.com; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message.

Asked by gorbage 1 year ago

Answered by sfhowes 1 year ago

  • Archived

Media keys don't really work

So, I use Fn + F7 which should stop or play the last active audio source. Sometimes it works, sometimes it just refuses to work for one site at time, while the others wo… (read more)

So, I use Fn + F7 which should stop or play the last active audio source.

Sometimes it works, sometimes it just refuses to work for one site at time, while the others work fine. So, for example, I have site x which plays audio, and site y which played audio some time ago, both windows open. Sometimes medias keys work as supposed, sometimes it doesn't work for site x for no apparent reason while it works for site y, or vice versa.

To get it to work, I have to spam it, move the tab around to the front (sometimes it works, it seems it gets priority, but it could be just coincidence) or completely close the tab and open another one with the same site. Whatever's causing this, it seems to be random, but it seems to be caused the most when having multiple tabs that can play audio, but not exclusively.

I just switched to Firefox and I don't really want to switch back, so it'd be great if any assistance is offered. On my last browser this wasn't the case.

This is what I've tried to solve the problem, but didn't work: - Go to about:preferences and turn off and then back on media.hardwaremediakeys.enabled - Open your Firefox settings (about:preferences); Uncheck Control media via keyboard, headset, or virtual interface. It is at the end of the page; Restart Firefox; Check that setting again


Additional information: - Here's the site that causes me trouble the most (this is a YouTube playlist loader for big playlists): https://youtube-playlist-randomizer.bitbucket.io/ - I use Windows 11

Asked by 321093798057623 1 year ago

Last reply by 321093798057623 1 year ago

  • Archived

About.config doesn't work and just searches "about.config" when I enter it in my address bar.

When I enter "about.config" in the address bar, it searches it instead and I can't get to the about.config page. I thought maybe it was the search extension I was using b… (read more)

When I enter "about.config" in the address bar, it searches it instead and I can't get to the about.config page. I thought maybe it was the search extension I was using but when I changed it, the problem persisted. Is there a way to fix this or at least a way to get to the page?

  • Archived

Copying email folders/subfolders from Local to Gmail

Hello! I'm hoping someone can help me figure out why, when I try to copy email folders from Local to Gmail using Thunderbird, only the first 1-2 subfolders are copying ov… (read more)

Hello! I'm hoping someone can help me figure out why, when I try to copy email folders from Local to Gmail using Thunderbird, only the first 1-2 subfolders are copying over. (I tried to upload a screen shot to illustrate, but keep getting an error message.)

My end goal is to have all email files residing in Gmail, NOT Local, so they're automatically saved and accessible via Gmail if ever needed (though I use & love Thunderbird for everyday viewing/responding/organizing!) I have a separate biz email that was set up this way at the start -- but for some reason my personal email files all ended up in Local and I can't figure out how to get everything 100% duplicated in Gmail so I can confidently delete the Local folders. Praying I won't have to do this manually for every subfolder!!

Any assistance would be greatly appreciated!

Asked by FBrill 1 year ago

Last reply by Matt 1 year ago

  • Archived

Youtube videos randomly skipping and stops playing

Hi, I have a problem with Youtube playback on my machine. Sometimes videos are playing and skipping few seconds, sometimes stopping/hanging and using a lot of CPU (I can … (read more)

Hi, I have a problem with Youtube playback on my machine. Sometimes videos are playing and skipping few seconds, sometimes stopping/hanging and using a lot of CPU (I can hear CPU fan ramping up). It mostly happens when I play videos at 1080p and up. Sometimes video can start playing, then skip few seconds, play few more seconds and hang, sometimes after refresh it works fine, another time it works for like a minute and then again hangs/skips. I had this problem on FF 89, I've updated to 11x, still persisted, now I have FF 125.0.3 (64 bit). Things that i've tried: - enabling/disabling hardware acceleration in FF - enabling/disabling gpu hardware acceleration in Windows - changing some settings in about:config (fe. media.wmf.zero-copy-nv12-texture to false and gfx.direct3d11.reuse-decoder-device to false, and few more) - disabling and deleting addons

PC specs: AMD Ryzen 7 5800X, Asus Tuf X570, GeForce RTX 3070 (latest drivers), Windows 10 22H2

Asked by irocket94 1 year ago

Last reply by Tyler Herr 10 months ago

  • Archived

Ctrl+K and Enter does not open the search engine page anymore

I don't want my search queries to be saved in the firefox search bar. I usually open a new tab with Ctrl+T, hit Ctrl+K to go to the search bar and hit enter without any k… (read more)

I don't want my search queries to be saved in the firefox search bar. I usually open a new tab with Ctrl+T, hit Ctrl+K to go to the search bar and hit enter without any keywords. This opens the search engine page (in my case google.com)

Now hitting enter with an empty search bar does nothing. Started happening with the new version 128.

Is there a shortcut alternative to opening the search engine in a new tab?

Asked by Ansive 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

cannot send emails from Thunderbird using .comcast.net accounts

With all of my .comcast email accounts , when I attempt to send an email I get an "An error occurred while sending mail: Outgoing server (SMTP) error. The server responde… (read more)

With all of my .comcast email accounts , when I attempt to send an email I get an "An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-c2p-539727.sys.comcast.net resomta-c2p-539727.sys.comcast.net Excessive failed authentication, ESMTP server temporarily not available." Many attempts to correct with comcast. They told me to click network, choose mode of connection in the connection services list, click details, select TCP/IP and renew DHCP lease. That is beyond my abilities, even though I attempted to follow directions thru Thunderbird, I get nowhere! Help!

Asked by frodo underhill 1 year ago

Last reply by Matt 1 year ago