My Firefox is using a lot of data; I don’t know why.

My Firefox is using a lot of data; I don’t know why. I am not using Firefox, and it is not running in the background, yet it is always using the internet. So what do I n… (read more)

My Firefox is using a lot of data; I don’t know why.

I am not using Firefox, and it is not running in the background, yet it is always using the internet. So what do I need to do in this situation? I tried to stop the internet connection using outbound rules, but it did not work. It is still using the internet. What is the reason my browser has high data usage? I have high data usage; in fact, in the past 12 days, we've used 30+ GB of data.

Asked by Adib 5 months ago

Last reply by markwarner22 5 months ago

Unable to connect to local PC - localhost and 127.0.0.1 both fail

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and … (read more)

Have an app with a web interface that I used for years, but not with several of the latest versions of FF. Chrome, Edge, and DuckDuckGo all show the page as expected and the page functions properly.

URL: http://127.0.0.1:8384/ Error looks like this:


Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:[port number].

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

Have tried a large number of things including:

Ping works for ip and hostname, v4 and v6 Confirmed address is accessible through other browsers Disabled extensions Added exceptions in Settings for HTTPS-only mode Various settings in about:config, careful to return them to previous states when they didn't fix the problem Tried Safe Mode (aka Troubleshoot Mode) Refreshed Firefox (as prompted before uninstalling)

My last step is to reinstall, but thought I'd ask here first. Has anyone seen this before?

Asked by kcary 1 month ago

Last reply by Mohammad Aslam 7 hours ago

  • Solved

Thunderbird hangs as soon as I click the Junk folder

Thunderbird hangs immediately as soon as I click the Junk folder. Another issue that may be related to this. I posted a question about Thunderbird hanging in a few minut… (read more)

Thunderbird hangs immediately as soon as I click the Junk folder. Another issue that may be related to this. I posted a question about Thunderbird hanging in a few minutes after starting. It hung this morning when I was downloading the message. The inbox, which had hundreds of messages, became empty. After I downloaded messages again, it had over 6000 messages, most of which were junk. It seems the junk filter is not working now. Could anyone offer a tip on the remedy for this?

Asked by Hong 3 months ago

Answered by Wayne Mery 5 days ago

  • Solved

Not getting ai answers on firefox desktop

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask. Same happens in … (read more)

Whenever i search something on google, firefox desktop (all fine on android) is failing to display the ai(gemini) answer no matter what questions i ask.

Same happens in the "AI Mode" option that is available in google's recent update.

And, I,m logged in.

This started since a week, everything was working fine before that.

Adding the images below.

Asked by Aakash_ Jamadar 1 week ago

Answered by Aakash_ Jamadar 1 week ago

Firefox crashes and I lose all my open windows.

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites wh… (read more)

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites where the paying portion is not correct. However, if I go to a different browser (Chrome), the paying portion works correctly. I'm getting kinda tired of these weird things going on. Please don't offer a feature that doesn't work like grouping tabs.

Today: Can't access website. I think it is the ISP or the router. Reset the router. No luck. Tried a different device on the Wifi. Works fine. Tried a different browser. works fine. Shut down Firefox. I had 2 browser instances open with several windows in each. Could not restart firefox, as it did not close correctly. I closed the broken instance(s). opened FF again, only got one set of windows, not both sets. The other instance had a bunch of grouped windows, and the groups seem to be gone. I can recreate most of those, but had some windows with ongoing work and things I wanted to look at and now they are gone.

FF crashed when I tried to get some answer from ediblearrangements.com help.

Asked by mfmattran 5 days ago

Last reply by mfmattran 4 days ago

サンダーバードメールのメールフォルダーが消えてしまった

2~3日前にも同じ状態にになったのですが、ヘルプをいろいろ調べているうちに正常に表示されるようになりました、ヘルプを調べているうちにトラブルシューティングを押していたのかもしれません。…が、今日ももんだいなくしようしていましたが、一旦停止してい、次に作業を再開すると  またメールフォルダーが消えてしまってました。今回はトラブルシューティン… (read more)

2~3日前にも同じ状態にになったのですが、ヘルプをいろいろ調べているうちに正常に表示されるようになりました、ヘルプを調べているうちにトラブルシューティングを押していたのかもしれません。…が、今日ももんだいなくしようしていましたが、一旦停止してい、次に作業を再開すると  またメールフォルダーが消えてしまってました。今回はトラブルシューティングもしてみましたが、全くどうにもならないのですが、 何とかメールフォルダーを表示するほうほうがないでしょうか?…私は視力が非常に悪く視界もごくわずかしかないので、PCの画面も読むのに時間がかかり。返事にも思うように打ちづらくいろいろと教えていただくのに手間をおかけしますが何卒宜しくお願い致します。

Asked by raiken-k417 2 days ago

Cannot send e-mails

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again. Claude Hamel landbaron5… (read more)

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again. Claude Hamel landbaron52@gmail.com

Asked by Ham 2 months ago

Last reply by christ1 2 months ago

Battery Consumption is more

I have notice that firefox android v136.0.1 consume more battery than the onther famous browser (edge, chrome, bhave) in android 14. I request to make firefox android bat… (read more)

I have notice that firefox android v136.0.1 consume more battery than the onther famous browser (edge, chrome, bhave) in android 14. I request to make firefox android battery efficient.

Asked by imac.web3 4 months ago

Last reply by Swim Fan 3 months ago

Recently, anytime I try to open an attachment doc in an email, it is either blank on some pages or all black with limited verbiage. What is going on? How do I fix this

I would like to open attached docs and print them. They are appearing all black with some verbiage, or multiple pages are all white. What is going on? How can I fix this?… (read more)

I would like to open attached docs and print them. They are appearing all black with some verbiage, or multiple pages are all white. What is going on? How can I fix this? Step by step instructions, please. Technically challenged. I do NOT use cloud. will not be using it due to privacy and hacking issues. I save everything to my harddrive.

Asked by mail4me2019 5 months ago

Last reply by markwarner22 5 months ago

ThunderBird for Linux crashes down automatically every 5 minutes since the last update.

ThunderBird for Linux crashes down automatically every 5 minutes since the last update. Every time I log into my account, about 5 minutes later, I see from the monitoring… (read more)

ThunderBird for Linux crashes down automatically every 5 minutes since the last update. Every time I log into my account, about 5 minutes later, I see from the monitoring terminal that ThunderBird's temporary memory usage suddenly soars to over 90%, and then the entire program becomes unresponsive and must be closed and logged in again. But after that, this situation keeps repeating, and it is impossible to use it. Can anyone help? Thanks!

Asked by Alex 5 months ago

Last reply by Wayne Mery 3 months ago

  • Archived

loss of sound in add on extension check4change

How do I get sound back on the add on extension "Check4change" ? it has always worked and then stopped one day. I have tried all the suggestions of reloading the ext… (read more)

How do I get sound back on the add on extension "Check4change" ? it has always worked and then stopped one day. I have tried all the suggestions of reloading the extension and even removed and reinstalled Firefox, it was no help. I have sound in Firefox, just not while using the check4change add on extension.

How do I recover sound while using the extension?

Asked by Steve Siegler 10 months ago

Last reply by Edward Sullivan 10 months ago

  • Archived

Thunderbird 128.x Breaks My UserChrome.css Tweaks for Message List and Folder List

Is there some way that I can nullify the format changes in the v128.x message list, compared to v115.x, so that my UserChrome.css tweaks that are functioning well in v115… (read more)

Is there some way that I can nullify the format changes in the v128.x message list, compared to v115.x, so that my UserChrome.css tweaks that are functioning well in v115.x are not broken? Perhaps there are some new Config flags that might be set? I hate to have to redo a bunch of carefully calibrated work.

Sample of v115.15.0 message list included; I uninstalled v128, so I can't easily show a sample of that.

Asked by Rick Gordon 10 months ago

Last reply by Toad-Hall 10 months ago

  • Archived

clearing history

when I am on facebook I like to clear the history before I get off < but latley when I do this when I try to get back on it wants a password then a security code to ma… (read more)

when I am on facebook I like to clear the history before I get off < but latley when I do this when I try to get back on it wants a password then a security code to make sure it is me Cant figure it out or get it to stop This is on Firefox* Bulleted list item

Asked by jammers25 10 months ago

Last reply by ThePillenwerfer 10 months ago

  • Archived

Google Cherokee/English Firefox add-on can't find

Google says they have a Cherokee/English Mozilla Firefox Translator add-on. I grew up on the Cherokee Nation 60 years ago and sometimes I forget a word. Where can I find … (read more)

Google says they have a Cherokee/English Mozilla Firefox Translator add-on. I grew up on the Cherokee Nation 60 years ago and sometimes I forget a word. Where can I find this add-on for Firefox? The one answer I got from a volunteer was to visit the "Firefox store. I could not find the store either.

Asked by aniawa 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

Outgoing server SMTP

I tried to send an email and got a message saying "The message could not be sent because connections to Outgoing server (SMTP) pop3.gmail,com failed. The server may be un… (read more)

I tried to send an email and got a message saying "The message could not be sent because connections to Outgoing server (SMTP) pop3.gmail,com failed. The server may be unavailable or is refusing SMTP connections. Please verify your Outgoing server(SMTP) are correct and try again". I checked and they seem right but I cannot even send an email from one account to the other. The same message appears and I don't believe anything has been changed, aside from adding another address, that I know of.

Asked by Justin Pentercost 10 months ago

Answered by Justin Pentercost 10 months ago