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Thunderbird doesn't receive emails

My Thunderbird program stopped receiving emails about 36 hours ago. I can send email from Thunderbird, but not send. I can receive emails if I sign onto the email server… (read more)

My Thunderbird program stopped receiving emails about 36 hours ago. I can send email from Thunderbird, but not send. I can receive emails if I sign onto the email server on the web. But Thunderbird does not receive. Thanks.

Asked by dvaccari 3 weeks ago

Last reply by rstangs 3 weeks ago

  • Solved

No Audio in Firefox only.

There is no audio on any website in Firefox only. I'm using Windows 11 Numbered list item When a video is playing there used to be an audio icon showing the tab is pl… (read more)

There is no audio on any website in Firefox only. I'm using Windows 11

  1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
  2. Numbered list item Firefox does not appear in the Windows volume mixer
  3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
  4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Asked by rtwymanjr 2 months ago

Answered by rtwymanjr 2 months ago

unable to delete old email account from thunderbird

Installed new email account in thunderbird, closed old email account, but can't delete old email as delete button is greyed out. Keep getting many popups to login to old … (read more)

Installed new email account in thunderbird, closed old email account, but can't delete old email as delete button is greyed out. Keep getting many popups to login to old email or create new password which must be closed to keep using thunderbird. All saved emails have been moved from old account to new

Asked by jsalford 4 days ago

Last reply by jsalford 2 days ago

  • Solved

Hotmail account NOT SENDING email in Thunderbird 115.2.2

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both … (read more)

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both accounts and put them back in Thunderbird and still do not send email. They download all the emails and folders without a problem.

what should I do to make them work on Thunderbird?

Asked by edo1802 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

layout changed with new version -- how to fix it back?

Changes/updates occurred today to Thunderbird creating problems. Current Thunderbird version is: 115.2.2 (32-bit) However, computer is: 64-bit running Windows 11 Chang… (read more)

Changes/updates occurred today to Thunderbird creating problems. Current Thunderbird version is: 115.2.2 (32-bit) However, computer is: 64-bit running Windows 11

Changes observed:

  • Icon on desktop changed
  • The left pane no longer shows the number of messages in a folder--only the number of unread messages
  • When changing a message filter, the window is too big, and I cannot approve any changes--the buttons at the bottom are too far down and are inaccessible. It is not possible to adjust the window size.

The inability to change the message filters is a major problem. I have tried changing:

  • Font size
  • View
  • Density

I have also tried restarting Thunderbird and rebooting. None of these make any difference.

What should I do?

-DT

Asked by pab39612 2 weeks ago

Answered by Michael 2 weeks ago

Change new-message-icon

Is there a way to revert the new-message-icon back to the pre-supernova-version? The new icon is highly unattractive. Thankfully I already found a way to revert the appl… (read more)

Is there a way to revert the new-message-icon back to the pre-supernova-version? The new icon is highly unattractive.

Thankfully I already found a way to revert the application icon back to normal by replacing messengerWindow.ico inside \chrome\icons\default, but the new-message-icon is unaffected by that.

I'm also happy to mess with omni.ja for this purpose. Thought I had found a promising file by name with new-mail-alert.png inside omni.ja\chrome\classic\skin\classic\messenger\icons\ but it did not change anything, despite clearing startup cache.

Do I really have to mess with the .exe resources to get the old icon back?

(Yes, I could reinstall the old version, but that is not a sustainable way since it will accumulate security flaws over time, eventually forcing me back to this question anyway).

Asked by Christian Sanddorn 1 week ago

Feedback on version 115

Is there a better place than this to give feedback on version 115 of Thunderbird? In case this is a suitable place, here's what I think after using version 115 for about… (read more)

Is there a better place than this to give feedback on version 115 of Thunderbird?

In case this is a suitable place, here's what I think after using version 115 for about 1 day.

1. Too many keystrokes to go from folders list to messages list and back. (I expect I'll get used to this after a while.)

2. Thunderbird does not show where my unread messages are. Right now it is showing that I have 9 unread messages in my inbox or subfolders. When I expand the first level of subfolders, it shows me the locations of only three of those messages. I suppose the other 6 are in sub-subfolders and beyond but I can't see where. Maybe I could expand the entire folder tree but I don't want to do that because I have about 173 folders. (I can't imagine getting used to this one.)

I've been very happy with Thunderbird since I migrated from Eudora (because at that time Eudora didn't handle non-Latin characters well) but I can't recommend Thunderbird to anyone in its current state.

Asked by rikardo.new 1 week ago

Last reply by rikardo.new 1 week ago

Do not want to have labels “drafts “, “sent”, “sent mail”, “spam”, “trash”, “all mail”, “important “, and “starred “ showing up under each email account.

I want old version back. Everything I have set up for the last 5 years has changed. How do I roll back change? This update has changed everything and I don't know how to … (read more)

I want old version back. Everything I have set up for the last 5 years has changed. How do I roll back change? This update has changed everything and I don't know how to fix it. I want to roll back this update. How do I do it? George Wimmer

Asked by Geowimmer 2 weeks ago

Last reply by bolzja 5 days ago

Firefox displays in forien langue

For some reason Firefox is now displaying in some strange langue. I have gone to settings, langues and have English selected. This should have corrected the problem but i… (read more)

For some reason Firefox is now displaying in some strange langue. I have gone to settings, langues and have English selected. This should have corrected the problem but it has not. I have gone through the alternate langues menu and have what I believe to be English CA selected. Still a problem?

What else can I do?

Asked by greg209 2 weeks ago

Last reply by cor-el 2 weeks ago

Folders pane missing, other panes empty, after update to Thunderbird 115

After updating from 102 to 115 today, The Folders pane is empty, and without any folder chosen, the other panes (message list, message body) are empty as well. As a resu… (read more)

After updating from 102 to 115 today, The Folders pane is empty, and without any folder chosen, the other panes (message list, message body) are empty as well.

As a result, the entire Mail tab empty, so Thunderbird is useless. Other tabs (Calendar etc.) are displayed properly.

The only way to see messages is using the search (Ctrl K): search results are shown, and when chosen, their body is shown. Of course, I have tried to change layout and anything relevant through the menus. I have also tried to use the Troubleshooting mode and start the applications without add-ons. Nothing helped.

What can I do to solve this crippling issue? Can I revert to 102? Thanks in advance for any advice. I am running the latest version on Windows 10.

Asked by ok5 3 weeks ago

Last reply by tbeacham 3 days ago

I can't SEND emails, I can receive them.

Using Thunderbird. Since last night I can't send emails. It keeps telling me "connection to Outgoing server (SMTP) mail.atlanticbb.net timed out. Try again." I tried send… (read more)

Using Thunderbird. Since last night I can't send emails. It keeps telling me "connection to Outgoing server (SMTP) mail.atlanticbb.net timed out. Try again." I tried sending just a small one word message saying test, and it goes through. But if I try to write an email, reply or forward I get that message. It makes no sense to me. I called my ISP and they tell me they aren't having any email issues, that it has to be Thunderbird. But why can I receive but not send? I can send and receive them on my galaxy phone.

I can receive them with no problem. I have the IMAP set correctly. It's been working super the last few months, and now this. Anyone have any suggestions on how to fix it? I don't want to use my servers email program, it just doesn't have the features I want. They told me to delete my account and re-add it, is that even possible? I'm getting very frustrated. The last time I had to reinstall Thunderbird I had all kinds of issues and lost a lot of my stuff. TIA

Asked by lynxstch 1 month ago

Last reply by lynxstch 1 month ago

Secure Connection Failed An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after mai… (read more)

HTTPS://SECURE.SSA.GOV open okay but when go to next page to SIGN-IN, Firefox is blocking it as following/below. What the heck is going on blocking SSA Sign-In after main Website is already open ?!?!?!?!?!

"Secure Connection Failed

An error occurred during a connection to secure.ssa.gov. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Learn more… "

Asked by TRUSTinWWJD 1 month ago

Last reply by jonzn4SUSE 1 month ago

After an hour Thunderbird won't download email and gives error: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

T-bird sometimes downloads email like normal. Often, perhaps an hour later it won't download email and gives me this message: Unable to write the email to the mailbox. Ma… (read more)

T-bird sometimes downloads email like normal. Often, perhaps an hour later it won't download email and gives me this message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

This may be related to an update, I don't know. It started in the last week and is annoying. I use T-bird exclusively because I like to save emails on my desktop.

Thank you... Dale Warren [removed email from public]

Asked by BlueArkie 1 month ago

Last reply by googlethunderbird 1 month ago

mozzila thunderbird error

unable to connect to you IMAP sever you may have exceeded the maxium number of connections to this server if so use the advanced IMAP server settings dialog to reduce the… (read more)

unable to connect to you IMAP sever you may have exceeded the maxium number of connections to this server if so use the advanced IMAP server settings dialog to reduce the number of cached connection

Asked by bcguy65 1 month ago

Last reply by suram080 1 month ago