Showing questions tagged:

Want to change from Windows 10 Desktop using Outlook to Thunderbird on new Laptop PC and want Outlook emails/contacts moved to TB

Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new l… (read more)

Goal: I have outlook on a windows 10 desktop with many .pst files I want to keep (emails in folders and contacts)/import into TB. I want to set up Thunderbird on a new laptop PC and use TB instead of Outlook.

I'm setting up Thunderbird first on my desktop but I don’t know how to import the outlook files – one Q&A answer says first install an older version of TB that can do the outlook import (I started this and it couldn’t find my account so I got stuck); another Q&A answer says the outlook files have to be ‘offered’ to Thunderbird and may or may not be.

Can I have human help? I’m happy to pay. Otherwise I don’t think I can figure it out and I’ll just stick with Outlook. I see someone else switched to TB and then went back to Outlook. Hmmm. I wonder why?

Thank you so much. It sure seems like a great product you offer but it's overwhelming figuring out how to get there from here.

Open 1 1

How can I completely remove Thunderbird from my PC?

Hello! I started using Thunderbird quite recently. After an unsuccessful installation, Thunderbird deleted it, as well as deleted the profile folder. In order to perform… (read more)

Hello!

I started using Thunderbird quite recently. After an unsuccessful installation, Thunderbird deleted it, as well as deleted the profile folder. In order to perform a clean installation of the program.

But after installation, Thunderbird started, to my surprise, already with accounts, and even with add-ons installed. I have not found an answer to my question about the complete removal of the program on the Internet. The only article found from this resource turned out to be without text: just the title. Here is the link to it: https://support.mozilla.org/en-US/kb/uninstall-thunderbird.

As a result, I cleaned out the entire registry, as well as all the folders found by the search. And only after that it was possible to install Thunderbird cleanly. In my experience, such deep cleaning has a detrimental effect on the Operating System. And I want to avoid this in the future.

Can you tell me how to remove Thunderbird from your computer COMPLETELY? What exactly should be deleted?

(This is a machine translation)

Solved 7 1 295

Firefox (mozilla?) does not recgnise that U've already upgraded to windows 11? how do I have it recognised?

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have i… (read more)

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have it recognised?

Solved 1 1 109

clean up storage

I have many - sqlite - various addresses on my computer, can I delete these? I am being told by Microsoft that I am out of storage and I need to delete some items. … (read more)

I have many - sqlite - various addresses on my computer, can I delete these? I am being told by Microsoft that I am out of storage and I need to delete some items.

Open 1 1 267

In updating Mozilla VPN, I received the error message, "The older version of Mozilla VPN cannot be removed. Contact your technical support group."

I tried to update from Mozilla VPN v. 2.36 to v. 2.37 by clicking the Update button in the message I received. I did not shut down the old version first. When I receive… (read more)

I tried to update from Mozilla VPN v. 2.36 to v. 2.37 by clicking the Update button in the message I received. I did not shut down the old version first. When I received the "old version is running" message, I clicked the "automatically close app" selection. All seemed to be going well until a message popped up saying "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Mozilla VPN' disk and click OK." When I clicked OK, a message said "The path " cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'MozillaVPN.msi' in a folder from which you can install the product Mozilla VPN." I found the folder containing the MozillaVPN.msi file, but when I use it to restart the installation, I end up with the same error message. If I click Cancel instead of OK on the "Insert the disk" message, and error message pops up saying "The older version of Mozilla VPN cannot be removed. Contact your technical support group." Now my old version is gone, but I don't have a new version to use. What should I do now?

Open 1 1 36

Do I need to download/upgrade

Hi, I was just contacted and completed a survey, and signed up for your newsletter. I saw what looks like new products. I wondered if I need to download/upgrade?. Thankin… (read more)

Hi, I was just contacted and completed a survey, and signed up for your newsletter. I saw what looks like new products. I wondered if I need to download/upgrade?. Thanking you

Open 1 1 28

sysmbols

Hi, good afternoon  :-) this is something that comes and goes, but it bugs me as I don't understand it. There is sometimes a symbol that resembles a letter or paper with… (read more)

Hi, good afternoon  :-) this is something that comes and goes, but it bugs me as I don't understand it. There is sometimes a symbol that resembles a letter or paper with a notch and other times your logo, as it is meant to be. I am asking because...virus?  :-(

Archived 1 119

cAN I PLEASE ROLL BACK TO THE PRVIOUS VERSION THAT WAS WORKING FINE?

bold text PLEASE, PLEASE, PLEASE LET ME ROLL BACK TO THE PREVIOUS VERSION I HAD!!!! IT WORKED SO MUCH BETTER AND THIS IS NOT EVEN READABLE TO ME! NO ONE EVER REPLIES OR A… (read more)

bold text PLEASE, PLEASE, PLEASE LET ME ROLL BACK TO THE PREVIOUS VERSION I HAD!!!!

IT WORKED SO MUCH BETTER AND THIS IS NOT EVEN READABLE TO ME!

NO ONE EVER REPLIES OR ACTS ARROGANT THAT i COULD POSSIBLY THINK THAT, BUT IT IS SO VERY TRUE! YOU CAN'T EVEN GET THE FONT SIZE RIGHT IN SETTINGS! IT IS STUCK ON 5 AND EVERYONE IS OUT DOING SOMETHING ELSE BESIDES HELPING THE MESS IT IS!

IT IS AS THE POINT THAT IT SO SHOWS YOUR INDIFFERENCE THAT IT MAKES US REALLY MAD AT YOU.

YOU DON'T CARE ABOUT WHAT SERIOUSLY MATTERS TO US, NOT JUST EMOTIONALLY LIKE THESE PLAY BABIES WITH EXTRA TIME, BUT PEOPLE WHO NEED TO DO BUSINESS AND HAVE OTHERS LEANING ON THEM!

Archived 1 19

Upgrading from v78

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would l… (read more)

Dear Thunderbird team I am an avid user of TB (home desktop Windows PCs), but I have been resting on my laurels on v78 for a few years now. I know, shame on me. I would like to upgrade to a stable "modern" release (emphasis on "stable" please). Can you please advise if I should aspire to end up on 115 or 128, and how I might get there ? From reading some older blogs, there is advice that says.... first go to v91, then v102, then v115, and so. That seems a bit tortuous, but I am happy to do so if that is still the recommended approach.

Also, can you advise on how I manage my Profile through all this, do I need to do various exports/imports as I move through these different versions, etc.

Many Thanks

Archived 16 146

Thunderbird download

I have been trying to download Thunderbird for 2 days. When I go to the download site and click download I get the donation page. I donated and it sent me to a "Thank You… (read more)

I have been trying to download Thunderbird for 2 days. When I go to the download site and click download I get the donation page. I donated and it sent me to a "Thank You" page that says "Finish installing, and start enjoying Thunderbird." There is nothing to click on to download the app or setup. I need help getting the program on my computer.

Contact: locovalley@hughes.net

Archived 1 110

Couldn't link to existing microsoft account.

Tried linking newly installed Thunderbird to an existing Microsoft account, It won't accept my existing Microsoft username (email address) and password, which I verified … (read more)

Tried linking newly installed Thunderbird to an existing Microsoft account, It won't accept my existing Microsoft username (email address) and password, which I verified were correct.

Archived 2 165