All Products Support Forum

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Hello,

I cannot find the option that says sync and save data. Also, there's no way to scan the QR code. I follow the instructions but the sync and save data option is just not in the menu.

Thank you, Kristina

I used the "add to shortcut" a few times and indeed I have a few items in the Firefox focus home. Now when I open the menu it never shows the "add to shortcut" option. Does anyone know how to fix it?

Hello all,

As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox crashing - I just noticed a few days ago that all my inactive tabs were gone and have since been trying to find a way to recover them, with no success.

Which is why I’m here. Is there a way to access Firefox’s iOS files? From my research, I’m thinking it’s possible info on tabs might still be stored somewhere in those files.

Thanks in advance!

I want to add a bookmark to a URL on my android home page. only shortcuts option appears.. and no shortcuts is not what I need/want... also please add more slots to shortcuts, like the entire home screen from firefox browser.

I lost access to my Firefox log in email. I need to change my log in and the primary address. It asks me to go to my list email to get verification before I can add the new email. I need another way to receive a verification. Do I start over completely with a new Firefox account?

The latest update has removed 1Password from its system. How do I get it back please? This will be the difference between me continuing to use Firefox or removing it.

In this latest version, if you attempt to remove an item from the home page by a long press on the icon, when the menu pops up and you choose remove, nothing happens. Worked before I upgraded the version.

You can make that item a shortcut, visiting the page and then remove shortcut using the menu choice under the burger menu. But that is a pain.

I attached a photo to help with understanding. iPad os 15.6.1

Thanks, Wayne

Hi, ever since I got my Samsung A32 5G a year ago, Firefox for Android constantly crashes. I have just uninstalled and reinstalled the latest version and still have this problem. Please help, this is very frustrating and Firefox has been my PC and cellphone browser of choice for about 15 or more years!

Android version: 12 Samsung One UI version: 4.1 Firefox version: 106.1.0

Thank you in advance!

About:config simply shows me a blank screen.

I need to customize a few settings and I presently cannot. This question marks this as answered but the answer is talking about a solution to the specific reason they were trying to access about:config, not why they cannot access it. https://support.mozilla.org/en-US/questions/1373286

Others say to use the nightly build, which I don't want. https://support.mozilla.org/en-US/questions/1302626

What's the deal? I've spent an hour or so now looking this up and haven't found anything.

tabs that i have open in incognito mode will close automatically. is there ANY way to change this, it's very very irritating. it seems to be an automatic "feature" with no setting to turn it off. i'd like to keep tabs open in incognito mode. thanks.

How do I set the Firefox home page on Android 12? I want to set it so that whenever I open Firefox or press the "home" icon in the upper left corner, it takes me directly to https://www.duckduckgo.com.

I updated Firefox browser on my android yesterday and now all of my tabs, bookmarks and history are gone! Wiped away. Any way to get ANY of those back again? Thank you.