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Arrow keys not working like normal

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not… (read more)

Twice in the past 2-3 weeks I have had to restart the computer, Linux Mint 21.2 Firefox 124(when updated in the past couple of days), due to the mouse freezing up and not being able to move the mouse on the screen. That's not the current problem, but it might help direct things to the final solution.

After the most recent reboot last night now I'm having a rather problem. The up/down arrow keys are no longer scroll me up and down a webpage like they always have in the past. Instead of doing smooth scrolling like they always use to, now they are scrolling me up and down the links on a web page. For example, if I were to be on youtube it would first want to scroll me down the left side links before taking me through each and every video link, when the page goes to load in more videos than it wants to go back and scroll me down the left side links again. It acts like it is taking me through the html code, line by line, instead of scrolling me smoothly down the webpage. The only way I can scroll smoothly down the webpage is to use the mouse on the scrollbar on the right side. It does this both in normal mode and in Troubleshooting Mode.

I have checked and beret scrolling is false as well as beret_shortcut. Use autoscrolling, use smooth scrolling, show scrollbars and always underline links are all clicked on. Always use the cursor keys to navigate within pages is unclicked. I have tried different changes between clicking on and unclicking those options with no change being noticed.

How can I get this back to the way it used to run?

Asked by nayrdrofwarc 6 months ago

Answered by nayrdrofwarc 6 months ago

Firefox won't open in full screen

When I close firefox while it's in full screen, turn off my laptop, and then open it again the day after, it opens in the small screen for some reason. I tried going to t… (read more)

When I close firefox while it's in full screen, turn off my laptop, and then open it again the day after, it opens in the small screen for some reason. I tried going to the root directory in the about:profiles section of the more troubleshooting information section and renaming xulstore.json to xulstore.json.old, and each time it worked for a few days and then it just installed a new xulstore.json and went back to opening in the small screen. This is really annoying and I don't want to switch it manually every time.

Asked by HunterWade2024 6 months ago

Last reply by HunterWade2024 5 months ago

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Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (read more)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

Asked by alexblake2 6 months ago

Answered by zeroknight 6 months ago

  • Solved

Inter font not dispalying properly

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly… (read more)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Asked by Aram 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Assistance with Tab Activation Order

Hello! Can you help me sort out a little problem? I am reaching out to seek assistance with a specific issue I am encountering in the Firefox browser. In my previous bro… (read more)

Hello! Can you help me sort out a little problem? I am reaching out to seek assistance with a specific issue I am encountering in the Firefox browser.

In my previous browser, when opening new tabs, they were considered active even if I did not immediately switch to them. This behavior allowed me to open multiple tabs, for example, by using the mouse wheel to open several videos from the main YouTube page. Subsequently, when closing the main page, the videos would be available in the order they were opened, facilitating a seamless viewing experience.

Upon transitioning to Firefox, I have attempted to configure the browser to replicate this behavior using the Sidebery extension. However, even with the extension, new tabs are not recognized as active unless I explicitly switch to them, making it challenging to maintain the desired tab activation order.

I have explored various settings and experimented with the Sidebery extension but have not been successful in achieving the desired result. In contrast, the Yandex browser, with the "Switch to the previous active tab when closing a tab" option enabled, behaves in the manner I am accustomed to.

Could you please provide guidance on how I can configure Firefox to consider new tabs active immediately upon opening, regardless of whether I switch to them immediately?

I added pictures to make it clearer what I'm talking about.

Thank you for your time and assistance.

Asked by Vilian 7 months ago

Last reply by cor-el 7 months ago

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Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (read more)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Asked by allanrivers99 7 months ago

Last reply by jonzn4SUSE 7 months ago

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  • Archived

firefox and ublock origin

When I open Firefox. Firefox Will NOT open any websites. If I disable ublock origin then enable again Firefox works but I get all the ADS. What I have to do is: Close fir… (read more)

When I open Firefox. Firefox Will NOT open any websites. If I disable ublock origin then enable again Firefox works but I get all the ADS. What I have to do is: Close firefox and restart Firefox but then I get this message "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." Sometimes I have to restart Firefox as many as 10 times before Firefox works. I got to the point where I stop after the second try and just switch to Brave browser.

Before: Firefox use 99%. Brave Use 1% Now: Firefox use 75%. Brave use 25%

Asked by mrlucky92022 7 months ago

Answered by zeroknight 7 months ago

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When Opening PDF, I See Two Different Firefox Developer Applications Are Displayed (one with logo & other without)

I have had this problem for a while. I am not sure what to do so that I can fix this. Whenever I open a pdf or any application that can be opened in the browsers shows me… (read more)

I have had this problem for a while. I am not sure what to do so that I can fix this. Whenever I open a pdf or any application that can be opened in the browsers shows me two options for firefox browser. I attached a picture that will make it obvious what the problem is.

Asked by Mishri 7 months ago

Last reply by zeroknight 7 months ago

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How do I add the new bookmarks at top of the list in their folder?

When you add a new bookmark to a folder it's added at the end of the existing list. Is there a way to make Firefox add it at the top of the list, instead? I found an ol… (read more)

When you add a new bookmark to a folder it's added at the end of the existing list.

Is there a way to make Firefox add it at the top of the list, instead?

I found an old answer, but, sadly, the extension granting my wish is no longer.

Also, I already know about sorting, but it's not what I need, because I'm doing a lot of manual bookmarks reordering and sorting will nullify it.

Thank you :)

Asked by G 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

Firefox always asks to open the file link after asking whether to open or save files

Hey guys, I'm using Ubuntu 24.04 with Firefox 124.0 .deb release from this repository: https://launchpad.net/%7Emozillateam/+archive/ubuntu/ppa I enabled "Ask whether to … (read more)

Hey guys, I'm using Ubuntu 24.04 with Firefox 124.0 .deb release from this repository: https://launchpad.net/%7Emozillateam/+archive/ubuntu/ppa I enabled "Ask whether to open or save files" from settings. Whenever the Open/Save dialogue is shown and I choose Open, I expect that the file would be opened using the default application. But Firefox asks again to choose the application by which the file (file link?) should be opened. It seems that Firefox is somehow change the way the files are opened through external applications and transformed local file addresses to file://uri/on/disk.

Asked by Mehdi Hamidi 6 months ago

Last reply by Mehdi Hamidi 6 months ago

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Firefox won't start

I get this error in my console XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: libwayland-client.so.0: failed to map segment from shared object Couldn't load … (read more)

I get this error in my console XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: libwayland-client.so.0: failed to map segment from shared object Couldn't load XPCOM.

Asked by xander327.ag 6 months ago

Answered by jonzn4SUSE 6 months ago

  • Archived

Firefox is not asking where to save downloads

Under "Settings" > "Files and Applications" > "Downloads", I have selected "Save files to [Downloads]" and I have set the tick mark in the box ("Always ask you wher… (read more)

Under "Settings" > "Files and Applications" > "Downloads", I have selected "Save files to [Downloads]" and I have set the tick mark in the box ("Always ask you where to save files"). See screenshot.

This setting used to work fine for many a year. However, some months ago - and ongoing - Firefox does no longer ask me where to save a downloaded file. This is very annoying indeed!

How can I fix this?

I am using Windows 10, Firefox 124.0 (64-bit).

Asked by FireFox2744 6 months ago

Last reply by cor-el 6 months ago

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  • Archived

ctrl+c opens Britannica.com with the selected text in the search field.

How do I return ctrl+c to just copying the selected text? I have checked the extension shortcuts and not found anything there. I have also searched extensively for solu… (read more)

How do I return ctrl+c to just copying the selected text?

I have checked the extension shortcuts and not found anything there. I have also searched extensively for solutions, before making this post.

Asked by gotaug 7 months ago

Answered by gotaug 7 months ago

  • Archived

Win 11/Firefox and Facebook

Hi, its been a while now that I've noticed every version of FF doesn't work that well with Facebook. For example, I'm scrolling through posts and when I click on a pictur… (read more)

Hi, its been a while now that I've noticed every version of FF doesn't work that well with Facebook. For example, I'm scrolling through posts and when I click on a picture to open the post, the mouse click area is miles out to close pop up windows etc. It only happens on some posts but a majority is this issue.

Anyone else has this problem? FB via Chrome works fine.

Asked by s88hon 6 months ago

Last reply by zeroknight 6 months ago

  • Archived

Can't log into Americanexpress.com with Firefox

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User… (read more)

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

This problem was posted in January 2020 and I have tried all of the solutions. I have cleared cookies and cache for ALL sites and cleared saved logins for Amex. Still does not work. I have tried logged in and incognito mode. Still doesn't work. I can log in on Chrome with no problems.

It was working fine a few days ago.

Thank you so much for help!

Asked by juliefarr2 6 months ago

Last reply by tamassia1 6 months ago

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Firefoxx bookmarks

Hello. I just wonder why firefox connects to bookmarks url's right after you open firefox? Opening page is always set to:about:blank. I discovered this when I want to kno… (read more)

Hello. I just wonder why firefox connects to bookmarks url's right after you open firefox? Opening page is always set to:about:blank. I discovered this when I want to know some netwrok traffic from my laptop and I wanted to know which software causes that traffic. And then I noticed that only open firefox it takes connection to bookmarks url even it does not open any web pages - because the opening page is about:blank

Asked by juhani.salminen 7 months ago

Answered by cor-el 7 months ago

  • Archived

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 6 months ago

Last reply by cor-el 6 months ago

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I am unable to access a website i go to frequently.

When I try to sign in to Delta.com, on my Macbook air, where I have an account and go there frequently, today I cannot access. Even when I try to reset my password, the p… (read more)

When I try to sign in to Delta.com, on my Macbook air, where I have an account and go there frequently, today I cannot access. Even when I try to reset my password, the page will not respond. I tried the same on Safari, and it worked just fine.

so the problem has to be with Firefox, not with Delta.

Asked by culbered 6 months ago

Last reply by zeroknight 6 months ago