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saving pdf automatically

Anytime I open a PDF file, it automatically saves it. I changed in the application box to ask me what to do and I said to open it with firefox and it does but it also sa… (read more)

Anytime I open a PDF file, it automatically saves it. I changed in the application box to ask me what to do and I said to open it with firefox and it does but it also saves it. For some reason I have 3 pdfs listed in the box asking me what to do with a pdf file. They are all changed to ask me, in fact I changed all listed files to ask me what to do. Help please

Asked by yancx 2 years ago

Last reply by Terry 1 year ago

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Window with 50+ tabs just disappeared from history

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates bu… (read more)

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates but now I want to yell at someone :(

Asked by annaxt 2 years ago

Last reply by annaxt 1 year ago

  • Archived

tab closes on its own

When opening or downloading an attachment from an email (yahoo mail) the email tab closes after about 20-25 seconds without warning. Happens each time a new attachment i… (read more)

When opening or downloading an attachment from an email (yahoo mail) the email tab closes after about 20-25 seconds without warning. Happens each time a new attachment is opened, but does not happen when opening the attachment subsequent times. Happens on all my computers. Have tried all the basic remedies..clearing cache... cookies..etc

I have seen same exact issue posted by others.

This started happening approx 4-6 weeks ago.

Asked by infinityoptions1 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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My passwords for AT & T E-mails on Firefox stopped working

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the … (read more)

Firefox is the browser I use for my AT &T E-mails. I cannot sign in anymore using my password. It says too many attempts have been made to sign in, when it was the first time on that day I am trying to sign-in. I have tried to change my password and it works for a while, and then the same thing happens a few days later. Please help. AT & T tell me that it is the Firefox browser that is doing this. I have tried getting help with AT & T and they can't figure it out.

Asked by suyaki 2 years ago

Last reply by rgeuch 1 year ago

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Firefox Crashing Multiple TImes a Day

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Fi… (read more)

I'm not entirely sure what happened but I know earlier this year in as recent as July Firefox was working fine. I don't know if it was an update or what it was but now Firefox is consistently crashing multiple times a day.

There's never an error code but one of a few things happens:

  • The entire application will freeze and not let me control Firefox at all. I need to launch Task Manager to close the browser and then sometimes reset my computer to ensure it doesn't happen again.
  • With the most recent update, some of my emails on GMail (not all just some random ones) will not load in any capacity.
  • The browser will flicker white and will hide the top bar of the application so I can't close it without task manager.
  • The application will slow down and then crash with a "Do you want to send this report to Mozilla?" and I always click yes.

I have tried disabling and removing all extensions, I've tried firewall stuff, I've tried everything I can find but the browser is only getting worse in my experience. With this last update everything loads a few seconds slower than usual as well.

Is there a solution I am missing or am I doing something wrong? I am very very close to switching browsers but I'd rather not if there is a fix.

Asked by beaven603 2 years ago

Last reply by beaven603 1 year ago

  • Solved
  • Archived

crashed pc

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.… (read more)

Windows 10 pc can not start,I have gone through automatic repair and diagnostics steps,but am now on advamced options and think I need to Reset it.This will lose Firefox.When I install it again will I be able to sign into my Firefox account to retrieve bookmarks and passwords?I am very nervous about this,don't even know how to install Firefox,as someone gave me the computer and it was already in there. I am a tech dinosaur!Thank you in advance for any help.Lesley

Asked by ginnynewton 2 years ago

Answered by ginnynewton 2 years ago

  • Archived

Synced tabs disappear after logging into two different devices

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A.… (read more)

So I had a laptop that had to go under repair (device A), so had to use a different computer (device B). I sign into Firefox, and I can see the synced tabs from device A. For various reasons, the very next day I had to transfer to another computer (device C), so I logout of device B, and login into Firefox in device C. The synced tabs are no longer visible, even though in my account it says device A is still connected to the sync.

Bookmarks and such still load up just fine, I just can't see the device A synced tabs at all. Any clue why this is happening?

Also, is it normal that my email is still showing on the device B menu? Even though it says I logged out successfully, and device B is not showing in sync anymore, in the actual computer it's still showing on the menu above the "new tab" option. How do I remove my email from showing in that particular browse? Uninstall the program entirely?

Asked by d_a_renoir 2 years ago

Last reply by d_a_renoir 2 years ago

  • Archived

Have Firefox automatically open 2 pages on start-up

I want 2 tabs to automatically open when I start Firefox. How do I make that happen? For example, one tab opens to abc.com and the other to xyz.com. Thank you. … (read more)

I want 2 tabs to automatically open when I start Firefox. How do I make that happen? For example, one tab opens to abc.com and the other to xyz.com. Thank you.

Asked by lsk123 2 years ago

Last reply by AliceWyman 2 years ago

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106.0.2 And Win Explorer

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this is… (read more)

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

Asked by aj8mh-radio 2 years ago

Last reply by BarbaraML 2 years ago

  • Solved
  • Archived

Book Mark history deletion

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had… (read more)

Is there a way to delete a bookmark from the book-mark drop-down window (accessed from triple horizontal bar/right side of browser) but retain the same book-mark that had been saved in a folder created in Other Bookmarks? I discovered that when you delete a book-mark entry from drop down menu, the same entry is also deleted from its saved location in Other Book Marks. I was trying to reduce number of unsorted entries in drop down menu while saving (and retaining) the same link in the Other Bookmarks section and folder. I want to continue using the sorting and discrete folder saving possible with the Other Bookmark section but clean up the clutter in the unsorted bookmark section.

Asked by nokaoi1 2 years ago

Answered by nokaoi1 2 years ago

  • Solved
  • Archived

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 2 years ago

Answered by user228126785451001171488420526897964190555 2 years ago

  • Archived

Drawing Tablet not recognized

I want to use my tablet for writing/drawing on some websites but the browser doesn't recognize the device. It computes the mouse on the "drawing" screen but not the table… (read more)

I want to use my tablet for writing/drawing on some websites but the browser doesn't recognize the device. It computes the mouse on the "drawing" screen but not the tablet, and also computes using the pen for clicking and dragging, and/or the tablet as a touch-pad. The device works fine on chrome and on my drawing softwares, so it isn't a problem with the pressure sensors or driver. Tested disabling all addons and restarting Mozilla, but the problem remains. Mozilla is up to date, and I use W10 (also up to date).

Any advice?

Asked by Sealestial 2 years ago

Last reply by James 2 years ago

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Can I change Enhanced Tracking Protection settings so they allow ads but prevent tracking?

I am trying to allow ads on knowyourmeme.com but prevent being tracked by these ads (or anything really.) Is there a way to do this? … (read more)

I am trying to allow ads on knowyourmeme.com but prevent being tracked by these ads (or anything really.) Is there a way to do this?

Asked by Rota 2 years ago

Last reply by Rota 2 years ago

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Syncing Mobile Devices

I do not have any mobile device to sync with Firefox. HOWEVER, I would like to sync with Outlook.com from Microsoft. Centurylink my ISP provider was off-line for quite a … (read more)

I do not have any mobile device to sync with Firefox. HOWEVER, I would like to sync with Outlook.com from Microsoft. Centurylink my ISP provider was off-line for quite a while so they could create a better email program and when they finally came back online, last week, there were a list of things in computer language that I am supposed to do but do not understand. Like you, whenever I want to ask a question I have to send it via email then the response is the same thing listed in their instructions, NO HELP at all. Now, on a daily basis, I am receiving emails from Microsoft Outlook stating "Please update your credentials for the account Rhonda89@q.com." "It looks like we don't have permission to get email for Rhonda89@q.com."

The daily emails from Microsoft Outlook started on October 24, 2022, about the time Centurylink Email came back on line, I think. They did not send any messages advising us of this. I happened to find the information when I looked for it online.

I am still attempting to reach someone at Centurylink for help...lol

In the meantime, is there anything you can do to assist in this endeavour.

Thank you, Rhonda Caywood

Asked by Rhonda 2 years ago

Last reply by Rhonda 2 years ago

  • Archived

Disable Email Notifications

I created a Firefox Account yesterday and immediately unsubscribed from all Email Alerts. Today I received another Email from Firefox titled 'Superpower #2: protect your… (read more)

I created a Firefox Account yesterday and immediately unsubscribed from all Email Alerts.

Today I received another Email from Firefox titled 'Superpower #2: protect your whole device with a VPN'

I have yet again unsubscribed from all Email Alerts using the same methods as before, provided in the Email.

How do I ensure that Firefox do not email me regarding anything? I like to setup block lists as a last resort.

Asked by alex.yemm 2 years ago

Last reply by alex.yemm 2 years ago

  • Archived

lost my tabs from the previous section again. I've read many solutions but still can't figure it out.

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed … (read more)

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed out. I've gone into the file and tried to tweak it. I really like to know a simple way to find out especially where it says my information may be synced with other devices and I'm not sure how to even check that because when I went to look it wasn't clear to me either. I'd like to know how to restore my previous session and if I can't I would like to at least know that I'm synced to other devices and how to find the information there and how to restore it again when it happens the next time since it's happened to me so many times over the years

Asked by Bill Keeting 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Arr... how do i turn this off?!

Firefox Updates: Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for upda… (read more)

Firefox Updates:

Automatically install updates (recommended) = OFF When Firefox is not running = OFF (It's on but greyed out because of the above setting) Check for updates but let you choose to install them = ON

Is it normal that firefox still creates this "telemetry" folder even when auto updates are OFF? C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38 UpdateLock-CA7422744AE1A41C

C:\ProgramData\Mozilla-1de4eec8-1241-4177-a854-e594e9c1fb38\updates\CA7422744AE1A41C update-config.json {"__DEFAULTS__":{"app.update.auto":true,"app.update.background.enabled":true},"app.update.auto":false}

As suggested i added these two lines to firefox.cfg lockPref("app.update.background.enabled", false); lockPref("app.update.background.scheduling.enabled", false); Seem like firefox doesn't give a ****? How can i once and for all fully disable both these settings? Automatically install updates (recommended) = OFF When Firefox is not running = OFF


By the way, during the installation i DID NOT install the maintenance service, so why exactly is the exe in the directory anyways??

Asked by Firefox_Beginner 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago