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Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Asked by dannyblay 3 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

Cannot import bookmarks into Firefox

Just got a new laptop. Am trying to export the bookmarks from the old laptop to the new laptop. The backup (.json) says it cannot process the file. The .html just does… (read more)

Just got a new laptop. Am trying to export the bookmarks from the old laptop to the new laptop. The backup (.json) says it cannot process the file. The .html just does nothing. Firefox version is the same on both laptops. When I open the .html on my old laptop, I can see all of my bookmarks. When I open it on my new laptop, it seems to be blank, even though it's clearly not. I've tried several times. Version on both laptops is 103.0.2 64 bit. HELP!!

Asked by terri.gever 3 months ago

Last reply by cor-el 3 months ago

Can not disable address bar search

I got a new computer running windows 11. I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actua… (read more)

I got a new computer running windows 11.

I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actually and interferes with productivity as I use search. Basically, I have to redo searches after the address bar. It is problematic. The one off search from address bar according to last survey only 26% of users like it. rest want it gone.

As for me, I have tried the solution of Keyword set to false and the browser url oneoff also set to false.

I saw another suggested item of turn off keyword search. However, that item does not have an off button or switch within Windows 11. Just check marks of the suggested keywords that developers installed into the field when downloaded. I unchecked all the items as that was the only change I could do. So, there is no keyword selected. I closed all browser windows and restarted Firefox.

The address bar search still occurs. This make the previous question and answer solution invalid as of August 12, 2022.

I consider this a BUG and a major development of Firefox browser failure. When I search, I am looking for generally wide range of results and alternative search options are better than specific one off search. Best example; What is difference between Clementines and Mandarins? As a one off search you get one set of results. When you use the proper search box of a search engine, you get totally different results that are more useful and less time consuming to know the full range of answers, history, physical traits as well as other items not considered in the address bar search. In the search engine box, you do get the address bar search items. However, they always are 6 to 20 down the list of preferred or most useful. However, the address bar search results do not have all the top 5 items from the search engine search. It is a matter of how the address bar does the search that is at issue. For whatever reason, the results are not as good as direct input. You will have to determine through investigation why that is. However, that is a year's worth of investigation if anyone would do it. In the mean time, this address bar search needs a simple button that does all the changes necessary to make it stop!

Additionally, I find multiple related search options that are given by search engines extremely helpful when looking for related type of searches. This is something that the address bar search can not do and was never designed or allowed to do. Thus, it causes loss of productivity.

As such and because it does cause loss of productivity, it is a BUG and by law, Mozilla must remove items or provide easy solution to stop productivity failure.

The current solution does not work. That means Mozilla must provide an update immediately to make this feature go away for those who find it annoying, useless or interference with productivity!

Asked by pmadison1 3 months ago

Last reply by cor-el 3 days ago

Error message, "www.google.com. PR_END_OF_FILE_ERROR".

When trying to navigate to websites I very frequently receive the error message, "www.google.com. PR_END_OF_FILE_ERROR". (1) This is an intermittent behavior happening o… (read more)

When trying to navigate to websites I very frequently receive the error message, "www.google.com. PR_END_OF_FILE_ERROR". (1) This is an intermittent behavior happening on websites that were accessible previously and then become accessible again on later attempts, (2) It happens on websites that I have used satisfactorily for years. (3) It happens on ones for hospitals, banks, etc. which are known to be secure. This occurs after waiting for a period of time, like a timeout error would. I do let my copy of Firefox do its default auto updates.

Please advise how to end these errors so that I can reliably use Firefox again.

Asked by Ed Bray 3 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

Duplicate Firefox profiles problem, MacOS

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in on… (read more)

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in one profile, and my social/general bookmarks, cookies, passwords etc are in the other. I have done this and using about:profiles can open the non-default (USB stick) profile in a new window, or set the non default profile as default, close, re-open FF into the alternate profile. All good so far. However this isnt working quite as I expected. If I switch to alternate profile, save a bookmark to the shortcut bar, then switch back to the other profile then after a second or two the bookmark I saved in the other profile appears on the shortcut bar?!? This happens whether I have opened alt profile in a new window, or have changed the default profile and restarted FF into the other profile. Is this because in both instances it is using the same local directory? The doesnt seem to be an option to choose a different local directory for the alt profile. This would be ideal if possible as it would ensure that there are no data crumbs left on my PC when using the USB stick profile which is important for my work security. Any help really appreciated.

Asked by moku1 3 months ago

Last reply by cor-el 3 months ago

HTTPS not available error message

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows th… (read more)

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows that the address is indeed HTTPS! Have I been hacked? Do I have a virus? I can find no help elsewhere. I have saved the error message but, using your "Browse" below will not show it in my documents.

Asked by Overviewer 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

mailto setting has disappeared twice

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage… (read more)

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage, the Windows dialogue box to select a mail app pops up. When I check the applications setting, mailto doesn't appear in the list.

The first time this happened, I found online instructions to refresh Firefox and select Gmail as the mail client. I don’t mind doing it again, but I am concerned about the problem occurring so soon after the recent refresh.

Asked by brucelshew 3 months ago

Last reply by cor-el 3 months ago

access denied

Why am I getting this message when I try to log in at lowes .com: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server. Referen… (read more)

Why am I getting this message when I try to log in at lowes .com: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server.

Reference #18.4d9533b8.1660085368.160c5aff

I do not get this on Edge browser.

Asked by mn1955 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Cannot log in to bank site - it says I need a newer browser

When I go to my bank's login site, I get a message saying that I need a newer browser. I have the latest version of Firefox, and I used to be able to log in just fine, bu… (read more)

When I go to my bank's login site, I get a message saying that I need a newer browser. I have the latest version of Firefox, and I used to be able to log in just fine, but I recently reset my browser and I seem to have lost some settings. I have tried adding an exception for this site's cookies in Settings, and I've also tried turning off enhanced tracker, but the site still doesn't work. Is there a way to tell what is broken and then fix it? Thank you.

Asked by MikeN23 3 months ago

Answered by MikeN23 3 months ago

Please help a visually impaired user...

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have a… (read more)

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have adjusted every setting, on my own system and within FF, that I can find and think of. I have the webpages set the way I need them to be; I just continue to struggle with the Tab headers, menus, and bookmarks within FF itself. If anyone can help me, it would be GREATLY appreciated. TIA.

Asked by SnowmanKPT 3 months ago

Last reply by Terry 3 months ago

How to sync my bookmarks between two Macs?

I know register an account and login both Mac. But looks like they are two different accounts! I confirmed both Mac are on latest FF 103.0.2, I login the first one with m… (read more)

I know register an account and login both Mac. But looks like they are two different accounts! I confirmed both Mac are on latest FF 103.0.2, I login the first one with my id, register it with my email. Then when I try to login the second one, it is asking for register again! Not login! So they always have different bookmarks. I've tried two id, drhtd@163.com and gyfguo@cn.ibm.com, both can't work, any help is appreciated, this bother me for long time.

Asked by gyfguo 3 months ago

Last reply by gyfguo 3 months ago

Lately I have been unable to access links sent to me via gmail - when I click on them nothing happens. Even if I cut and paste them into Microsoft Edge they do not work, although I can open websites in the normal manner.

Sorry I asked the question in the title. I cannot open links in emails or on websites sometimes. I am using Firefox but even if I paste the link into Microsoft Edge the l… (read more)

Sorry I asked the question in the title. I cannot open links in emails or on websites sometimes. I am using Firefox but even if I paste the link into Microsoft Edge the link will not work. I do not know why and it has only started happening lately - within the last month or so. Any advise gratefully received. Maybe it is my system or settings or Firefox or Bitdefender. I am a techophobe so please bear that in mind when you respond. Thank you

Asked by shawesadmin 3 months ago

Last reply by shawesadmin 3 months ago

  • Solved

Tab Bar 2022

I woke up this morning and my tab bar on Firefox was out of control. I figured out how to shrink the tabs in about:config. However, there is a huge space at the end of th… (read more)

I woke up this morning and my tab bar on Firefox was out of control. I figured out how to shrink the tabs in about:config. However, there is a huge space at the end of the tabs that is completely unnecessary. I've been googling all morning. I tried to find compact mode--but "density" is gone, even when I go back into about:config and enable it. The only other help I found was to change the CSS code and unfortunately, that is outside my wheelhouse.

Is there ANY way I can get my old tab bar back so that the tabs fill the top of the screen as opposed to having a huge empty space at the end?

Asked by nitaheerk 3 months ago

Answered by nitaheerk 3 months ago

Dragon NaturallySpeaking add-on does not work

Since the latest update to 103.0.2, Dragon NaturallySpeaking (DNS) add-on will not work and will not install, although the menu comes up to restore, this is inactive and … (read more)

Since the latest update to 103.0.2, Dragon NaturallySpeaking (DNS) add-on will not work and will not install, although the menu comes up to restore, this is inactive and does not react. I never had any trouble with the previous versions. Can you provide a fix? Quentin Crivon

Asked by qcrivon 3 months ago

Last reply by Dropa 3 months ago