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My mail is hosted on Hostpresto. Yesterday 'someone' (it wasn't me. I was in bed) gained access to my cPanel and email and deleted my only email address, then installed their own. All my mail gone. I was stupid though - I opened another email address with the same name as the old one and started Thunderbird on the pc. Of course, it synchronised to the empty folders!

Luckily I have another instance of TB running on another machine and it's all there - I am not internet connected there!

How do I bring the folders containing all the old mail from the 'safe' machine's appdata/roaming/thunderbird location to what will be my 'working machine' without it immediately synching to the server and deleting it all?

Thanks Andy

I drag-n-dropped an account (POP3) folder "inbox" to the "Local Folders". How can I return the "inbox" folder back to my account folder ? Drag-n-droping back does not work.

Hi.

I've just installed the latest version of Thunderbird on a clean copy of Windows 11.

Thunderbird comes up with no buttons across the top (Get Messages, Write, Print, Address Book, etc).

I can't see an option for displaying them.

Any suggestions please?

Thanks, Dave.

I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Information" my profile is supposed to be located at "C:\Users\photo\AppData\Roaming\Thunderbird\Profiles\k6i7koof.default-release\Mail\Local Folders". When I click on the "Open Folder" button, I receive an error message that the folder does not exist. When I try navigating to the folder manually, I can not find a "Thunderbird" folder under "AppData\Roaming". I've selected "Show Hidden Files/Folders" under Windows Explorer. I know my profile exists because I can access a set of Local Folders when I'm in Thunderbird. I'd really like to move those folders over to my new PC. Any help to find the profile folder will be much appreciated.

According to Help>About Thubderbird the current version is 115. But searches in my browser tells me the latest version is 105.

Am I not searching deep enough?

Thanks, James

As of today Cox is moving all email services to Yahoo. I have been using Thunderbird for Cox.net email. I have about 40 existing folders under cox.net. Yahoo now has Cox.net and is providing my new emails so I still have the same email address and can access it through webmail. What is the best way to transition this from the old Cox cox.net to the new Yahoo cox.net on Thunderbird and keep all existing folders? Thank You

Hello,

I was using the previous version of Thunderbird (115.10.0) (64-bit), which was crashing upon exit. I tried to update by clicking on Help and About Thunderbird, but it didn't automatically update to the newer version (115.10.1 (64-bit)). So the instructions I followed was do download the new version. However, when I open the new version, all my email accounts and calendars are missing. How do I restore my old profile?

Ive tried reinstalling firefox because i am not able to download anything with this browser. I thought freshly installing firefox would fix the issue and allow me to download but it didnt. I also am tried to download an addon/extension, and that automatically fails to download. How can i fix this?

hi, on a PC i´ve got portable version installed, but i need to install portable on an other computer especially to take trace of send email, which folder need to coy from one pc to another to keep the same mail on the new pc

I need step by step instructions to create my NEW account, because I couldn’t enter the code to confirm my account, and now I can’t sign in , or anything. I would like to sync everything as well. Please advise. Thank you

I tried to log onto Youtube so I could make a few comments on a football game. They had to send me a code to my email (HOTMAIL) BTW I never received a code to LOG into YouTube. I used "Snip & Sketch" as I have many many times before but now I open a photo to edit it and Microsoft has taken over my photos. I mean as far as my editing capabilities. I've tried all the "OPEN WITH" options but can not get to the basic photo editor. Need some help here... Thanks in advance Steve

About a month ago, I created a Thunderbird account...or so I thought. I got a mailfence account. I didn't use it. Today I tried to download a Thunderbird account again, thinking I had done it incorrectly before. Again, it takes me to my prior mailfence account. Now it is asking me to pay for a subscription that I didn't want in the first place.

How do I get a Thunderbird account?

For the record, I went to Thunderbird.net to download it and just followed the prompts for a standard installation. I also restarted my computer. I selected "make this my default email." (I wasn't sure about that but I had tried not selecting it before and it didn't seem to work so I selected it a few minutes later.) Thank-you for your help.

Hello and Good Morning!

I need to transfer messages from one computer to another. I follow your instructions - export to .zip, file smaller than 2gb. On the second computer, I import the .zip file, the import seems to be successful, then I restart the program and I don't see the imported data anywhere (only Local Folders is created, but it is empty).

Could you please help me? Will be very, very helpful ;)

I exported my Outlook contacts to a CSV file. When trying to import the CSV file into Thunderbird, only some of the CSV fields are listed in the field mapping tool. Most importantly, the email addresses are not in the list.

I have moved to Windows 8.1 and have all my contacts in the "People" file. I would like to share or import the contacts in the People file into my Thunderbird contacts file but currently am failing to find how. Can anyone help please?

Columns in Folder pane vanished on updating to 31.3.0. The pane used to show the folder tree, and then a column for unread messages, and a column for total messages in each folder. That was quite useful. Now, only the number of unread messages in the folders is shown, in parentheses. Is there any way to restore the former format?

I create an e-mail account at unseen.is

I have sent and received e-mail to and from that account, using Firefox browser and the e-mail service page. .

I created / setup this e-mail using Thundebird. and it works ok

BUT: I create a second e-mail account also at unseen.is, and that second account works ok [sent and receive e-mail to and from that account, WHEN using Firefox browser and the e-mail service page WEB. ]

PROBLEM: I cannot create / setup the second e-mail using Thundebird.

What I get is: user name or password invalid - AND configuration could not be verified - is the username or password wrong?

as you can see at screenshot pic. I uploaded.

thanks.

I very recently decided to load Thunderbird to use as a modern e-mail client. All is fine except for the fact that I cannot find a setting to command T-bird to query my imap server. There is the setting to "check for new messages at startup" which seems to be the case whether or not that box is checked. That is fine. I expect the program to download new messages at startup.

The problem is that while T-bird is active, it NEVER checks for new messages. Yes, I do have the box checked to "check for new messages every "X" minutes." Absolutely NOTHING seems to be happening with the periodic "check for messages" setting.

I am certainly missing a setting adjustment, whether in T-bird or with my imap e-mail server (charter.net).