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Unable to transfer OutlookExp folders into Mac TB - Migrating from WinXP OutExp to WinXP TB24.4 good; but Mac TB24.4 has no import options or Profile replacemen

Moving to Thunderbird - I am trying to eliminate my use of WinXP and migrate fully to Mac OSX. I have successfully transferred my many dbx folders (3.65GB total of messa… (read more)

Moving to Thunderbird - I am trying to eliminate my use of WinXP and migrate fully to Mac OSX. I have successfully transferred my many dbx folders (3.65GB total of messages) of Outlook Express into TB24.4.0 (as null, msf, and sbd extension files) when both Outlook and XP TB reside on the same XP virtual machine (Parallels) of my Mac. When I attempt to populate TB in the Mac OS10.8.5 side with the files I cannot. With Tools>Import there is no option for Outlook files, just Apple & Eudora mail. From within Mac TB, I am able to locate Profile location (Tools>Acct setup>local folders), but in Finder, it does not appear - is hidden. Thus, neither of these approaches allow import of my emails or replacement of current folders with my emails. In my first step, I was able to transfer the address .wab file to Mac TB using import. No luck since. Advice is appreciated.

Asked by rjkazoo 11 years ago

Answered by sfhowes 11 years ago

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How do I set up multiple e-mail accounts in Thunderbird?

I have one account set up in Thunderbird through Yahoo/ATT mail. I want to set up two other accounts that both are through schools and Google. I don't think the school ma… (read more)

I have one account set up in Thunderbird through Yahoo/ATT mail. I want to set up two other accounts that both are through schools and Google. I don't think the school mail accounts are on the same server.

Asked by mikenn 11 years ago

Answered by Diego Victor 11 years ago

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keep email accounts separate

Being involved with a number of separate businesses, I have 4 main email accounts which seamonkey has maintained separately, but having migrated to thunderbird I seem to … (read more)

Being involved with a number of separate businesses, I have 4 main email accounts which seamonkey has maintained separately, but having migrated to thunderbird I seem to be getting all of the emails combined together and keep picking up the wrong archive when trying to save material. How do I tell thunderbird not to mix up email accounts? I've disabled all but one from the 'global' search, but that does not seem to do anything useful.

Asked by Lester Caine 11 years ago

Answered by sfhowes 11 years ago

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How do I transfer from Outlook to TB on Windows 7 and then to Apple mail on Mavericks?

Transfer from Outlook to TB works fine and I see all messages. Then I copy the Outlook Import.sbd file to flash drive and drag to the desktop on my MAC. It imports into… (read more)

Transfer from Outlook to TB works fine and I see all messages. Then I copy the Outlook Import.sbd file to flash drive and drag to the desktop on my MAC. It imports into Apple mail and the folders show but I can't see any messages. Checking in Finder the file contains over 2 GB of data but apparently the format is still off. I have tried several times to no avail!

Asked by SanPasqual 11 years ago

Answered by sfhowes 11 years ago

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Need thunderbird to connect to mail files on a network drive using linux as it can be done using windows

Currently have Thunderbird connecting on different windows xp and windows 7 computers to the same mapped drive on the network. Migrating old XP machines to zorin 6.4. M… (read more)

Currently have Thunderbird connecting on different windows xp and windows 7 computers to the same mapped drive on the network. Migrating old XP machines to zorin 6.4.

Mail files are on a qnap nas box which all windows machines have no problem accessing. Can this be acheived in Linux?

I have network access to nas box.

Only been able to access local HD in zorin 6.4 with pre installed Thunderbird 24.4. Everytime I try to go into the local network I get no responce.

Asked by Mavericks 11 years ago

Last reply by christ1 11 years ago

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I have TB on XP. I added Linux Mint as a dual boot. Can I use the XP document store with the Linux version of TB? TIA

XP has been running for years and has a lot of documents and history in the Thunderbird folders. Linux Mint was installed on a different physical drive. Can I point the… (read more)

XP has been running for years and has a lot of documents and history in the Thunderbird folders. Linux Mint was installed on a different physical drive. Can I point the Linux version Thunderbird to the XP data directory and use both XP and Linux versions of Thunderbird with one set of data files?

Asked by Geoff-nth 11 years ago

Answered by christ1 11 years ago

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Cannot retrieve Thunderbird files from external hard drive.

We have upgraded to Windows 7 from XP, and were unaware that we should have saved our address book and old emails in a separate folder, before backing up. As it is we bac… (read more)

We have upgraded to Windows 7 from XP, and were unaware that we should have saved our address book and old emails in a separate folder, before backing up. As it is we backed up using a Seagate Back Up Plus, assuming that everything would be simply transferred over when we downloaded it. However, our old emails and inbox etc are not in a format that we can retrieve. Is there any way of accessing this information, or have we lost it. I did see some of the files, but they are either .json or .msc and I cannot open them.I do hope someone can help as the address list would be really useful.

                              Thank you, Sarah

Asked by Fengirl 11 years ago

Answered by sfhowes 11 years ago

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where is the download link to download Thunderbird?

I want to download, install, and configure Thunderbird on this Win 7 PC. I went to the Support ;link, selected the download, install, and configure, but there's no … (read more)

I want to download, install, and configure Thunderbird on this Win 7 PC. I went to the Support ;link, selected the download, install, and configure, but there's no place to click to download it. Am I blind?

Asked by Spitzer 11 years ago

Answered by sfhowes 11 years ago

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I can see my emails in WIn Explorer but cannot import them

I drilled down to the stored email folders in Carbonite and restored them to a known location. I then tried to import the folders with TB but there are only 3 folders im… (read more)

I drilled down to the stored email folders in Carbonite and restored them to a known location. I then tried to import the folders with TB but there are only 3 folders imported and all are empty. The folders are LOCAL FOLDERS, MAIL.COMCAST.NET AND POP3.COMCAST.NET. All of these folders are empty. I tried this several times with the same result. I really need those files! I am using Win 8.1 and TB 24

Asked by l02turner 11 years ago

Answered by sfhowes 11 years ago

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I can't get my @icloud account to be recognised by Thunderbird

I've downloaded Thunderbird and set up my gmail and tiscali accounts ok. They work fine. I can't get Thunderbird to set up my icloud account - it fails to recognise the s… (read more)

I've downloaded Thunderbird and set up my gmail and tiscali accounts ok. They work fine. I can't get Thunderbird to set up my icloud account - it fails to recognise the servers. I've tried to set it up manually (using the info on the Thunderbird help page) with the same result. Should I be able to send/receive to an icloud address from Thunderbird? What do I try next?

Asked by DonW 11 years ago

Answered by user01229325 11 years ago

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How to select among multiple Mac contacts in distribution list?

I am switching from Mac Mail to Thunderbird as my main email handler. I prefer to keep and use my Mac Contacts which Thunderbird seems to import with no problems. Howev… (read more)

I am switching from Mac Mail to Thunderbird as my main email handler. I prefer to keep and use my Mac Contacts which Thunderbird seems to import with no problems. However when there are multiple email addresses associated with a contact, I cannot select which one should be used when I use a group as a distribution list.

It is important that I continue to use Mac's addressbook as I use it with other applications such as Messages.

Asked by cymorrow 11 years ago

Last reply by cymorrow 11 years ago

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Thunderbird updates me to version 3.1.10, but website says latest version is 24.5. Huh?

I am thoroughly confused. I'm getting a new computer, and figured that I should update to the latest version of Thunderbird so that I can migrate my data to that version … (read more)

I am thoroughly confused. I'm getting a new computer, and figured that I should update to the latest version of Thunderbird so that I can migrate my data to that version on the new computer. I go to the Thunderbird website and see that the latest version is 24. But when I go to Help -> Check for Updates in Thunderbird, it tells me that the latest version is 3.1.10! I thought the message might be in error, so I proceeded with the update, but it did indeed install a version numbered 3.1.10 (and 5 minutes after that, Check for Updates tell me that there is a LATER version, 3.1.20!). I did Google searches and looked through the Thunderbird FAQ, and I could not find out what is going on with Thunderbird version numbers. I thought it might have to do with the fact that I'm running Windows XP, but I checked the system requirements for version 24 and XP is listed as an option. Why do I get a version 3 when version 24 is the latest?

Asked by gf1701 11 years ago

Last reply by gf1701 11 years ago

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why does other software not connect with thunderbird? IE Nitro Reader, Windows photo

Previous use with OE I could open a pdf in Nitro reader and click send email and then OE would open in a send window. Using Thunderbird the software opens but just in th… (read more)

Previous use with OE I could open a pdf in Nitro reader and click send email and then OE would open in a send window. Using Thunderbird the software opens but just in the general start page. Am I missing a setting?

Asked by sailer 11 years ago

Last reply by snalmond 11 years ago

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Where is migration assistant?

Just updated. http://www.mozilla.org/en-GB/thunderbird/features says "Under the Help Menu, you can find the Migration Assistant to help you set up Thunderbird the way yo… (read more)

Just updated.

http://www.mozilla.org/en-GB/thunderbird/features says "Under the Help Menu, you can find the Migration Assistant to help you set up Thunderbird the way you want it. If you liked the old toolbar from Thunderbird 2, you can quickly make that change with the Migration Assistant." Migration Assistant isn't listed under Help.

Using v24.6.0.

Asked by Andrew 11 years ago

Answered by sfhowes 11 years ago

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add a outlook account

Hi, i had a outlook account among others in my thunderbird. But i had to reset my pc, so i'm installing all the accounts again. All them went well except the outlook wher… (read more)

Hi, i had a outlook account among others in my thunderbird. But i had to reset my pc, so i'm installing all the accounts again. All them went well except the outlook where is says that my password or email are wrong. I have checked lots of time and it's correct and it still says that it's wrong. Any help? Thank you

Asked by mugas 11 years ago

Last reply by Zenos 11 years ago

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No option for email address for import

I'm importing the 'people' list from outlook.com into a csv file. When I get the choice to realign the Address Book fields to the Record Data to Import, there is no opti… (read more)

I'm importing the 'people' list from outlook.com into a csv file. When I get the choice to realign the Address Book fields to the Record Data to Import, there is no option for 'email address' in the record data to link to. All it imports is the first and last name of the person (which i selected) but I want their email address also. Am I missing something or has the email option been removed for some reason??

Asked by Sharp Creations 11 years ago

Answered by sfhowes 11 years ago