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cookie deletion

using linux cinnamon, have to continuously sign in to my sites. I didn't have to do this before. what can I do to stop the cookie deletion or whatever is causing this?? … (read more)

using linux cinnamon, have to continuously sign in to my sites. I didn't have to do this before. what can I do to stop the cookie deletion or whatever is causing this??

Asked by Richie 1 month ago

Last reply by Mark 1 month ago

how to know which site takes up the most data on mobile?

i want to delete some site data to free up space since my firefox browser takes up 2.1GB of storage but i don't know which one takes up the most data and i don't want to … (read more)

i want to delete some site data to free up space since my firefox browser takes up 2.1GB of storage but i don't know which one takes up the most data and i don't want to delete data from ALL website.

Asked by nomasoy 4 weeks ago

Firefox signs me out of social media sites constantly

Windows 11 Home 64-bit For the last couple of days, FF has been signing me out of all social media sites and some other sites that are open in tabs also. I'll go back to … (read more)

Windows 11 Home 64-bit

For the last couple of days, FF has been signing me out of all social media sites and some other sites that are open in tabs also. I'll go back to the tab, and be signed out when I was signed in 5 minutes ago. Google, FB, Reddit all have this problem and some streaming sites. I had changed my settings to clear all data when it was closed, so I thought that might be it, but I changed it back and restarted FF and the computer and it's still doing it. Haven't tried another browser yet.

Asked by D A 1 week ago

"session expired"

Hello, I get a mesaage "session expired" all the time, at easyjet.com and other websites. How can I avoid it? I can't even book a flight any longer. Thanks for helping … (read more)

Hello, I get a mesaage "session expired" all the time, at easyjet.com and other websites. How can I avoid it? I can't even book a flight any longer. Thanks for helping

Asked by tate88 1 month ago

Lost Tabs

I changed nothing in settings, and doubled back and checked, still set to open windows/tabs where left off, and not to delete site data/cookies when closed, but every tim… (read more)

I changed nothing in settings, and doubled back and checked, still set to open windows/tabs where left off, and not to delete site data/cookies when closed, but every time I open the app, nothing, no history, no tabs, have to re-sign-in to everything. Why might this be, as it didn't seem like an update happened in line with this occuring, or anything at all for that matter that would change how things behave.

Asked by dnvn.sndrs 2 weeks ago

Reset on Firefox update

Hi. With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is norma… (read more)

Hi.

With last updates on firefox desktop..(2 last updates)..every update reset all my websites logins..I had to relogin again in all my websites..what happened?..is normal?..or error?

Asked by elidexter 1 month ago

Last reply by Paul 1 month ago

  • Archived

I received at Save Mart Grocery Store Fresno an offer stated YOU'VE EARNED A GIFT CARD. I went to website to register my gift card and selected one for Save Mart Grocery Store. The amount is $10 that I earned because I spent more than $200 today.

Message I rec'd: Secure Connection Failed An error occurred during a connection to www2.activaterewards.com. Cannot be shown because the authenticity of the received data… (read more)

Message I rec'd: Secure Connection Failed An error occurred during a connection to www2.activaterewards.com. Cannot be shown because the authenticity of the received data could not be verified.

How do I get my $10 gift card?

Asked by tadelaney 1 year ago

Last reply by markwarner22 1 year ago

Websites do not stay "logged in" anymore

Recently, websites (e.g., YouTube) have stopped keeping me logged in. I've already checked all the security and privacy settings, but haven't found anything that seems to… (read more)

Recently, websites (e.g., YouTube) have stopped keeping me logged in. I've already checked all the security and privacy settings, but haven't found anything that seems to be causing this.

I hope someone can help me. It's really annoying having to log in to all the websites every day.

Asked by yn2wv5mmh5 2 months ago

delete cookies/cache when closing Firefox?

I have noticed for quite a long time (>1 year) that even though I have this setting correctly enabled to delete cookies and cache when closing the browser, when I reop… (read more)

I have noticed for quite a long time (>1 year) that even though I have this setting correctly enabled to delete cookies and cache when closing the browser, when I reopen the browser, even after a computer restart, the data is still there. I have to manually direct the browser to delete these items for it to ever get rid of them.

I have spent countless hours looking at the same settings, all correctly enabled, yet this feature just will not work. I am fully current with the latest updates for the browser and computer. I have checked, and double checked to make sure I don't have anything listed in the 'exceptions' list. It is, and always has been empty. Using Win11 Pro desktop, current version of FF is 146.0.1 (64-bit) as I write this.

Seriously, what is going on? I even switched to another browser for a while and that browser's settings worked just fine and deleted all cookies and cache when closing.

Asked by tmoyer42 1 month ago

  • Archived

Skype online conversations all deleted!

Hello, I deleted Cookies and Site data and Temporary Cached Files and Pages, and all my Skype conversation and call history disappeared! Skype support say that they were … (read more)

Hello, I deleted Cookies and Site data and Temporary Cached Files and Pages, and all my Skype conversation and call history disappeared! Skype support say that they were deleted along with the temporary cached files. This is a major problem. Can anybody help me please?

Thank you in advance!

Asked by ddombrowski44 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Automatically logged out from every sites & extensions after using PC Manager's Deep clean features.

Last night, I installed Firefox on my PC; after that, I installed the extensions I needed and logged in to YouTube, Facebook, WhatsApp & other places too. Then I exit… (read more)

Last night, I installed Firefox on my PC; after that, I installed the extensions I needed and logged in to YouTube, Facebook, WhatsApp & other places too. Then I exited the browser, SHUT DOWN my computer, & went to sleep. Today, in the morning, when I turn my pc on & open firefox, it shows all extensions & website logins are gone, like I never logged in.

I may have found the reason for this problem; I use an Microsoft Build app called "PC MANAGER.". In the app, I click on deep clean, select everything, & it does remove all the saved logins and extensions logins from Firefox. But in Google Chrome, it doesn't remove anything. To be noted that, when I use the deep clean feature, it also cleans Chrome, the same as Firefox, yet the problems facing Firefox cannot be seen in Chrome.

Asked by MASHFI_71 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Keep getting logged out

There's a bug with Firefox 134.0.2. where I keep getting logged out of certain websites, even without clearing my cache. Is there a possible fix in the works for this iss… (read more)

There's a bug with Firefox 134.0.2. where I keep getting logged out of certain websites, even without clearing my cache.

Is there a possible fix in the works for this issue?

Asked by hebertbrian968 1 year ago

Last reply by hebertbrian968 1 year ago

BT recently misspelt my email adress but although they have now restored the correct version, Firefox will not accept it.

BT yesterday misspelt my email address with an additional 'h'. Although the original address has now been restored, firefox will no longer accept the original version (d… (read more)

BT yesterday misspelt my email address with an additional 'h'. Although the original address has now been restored, firefox will no longer accept the original version (displaking a red sticker saying 'email address or user name misspelt') and I can only read my emails using on my Windows laptop using Microsoft Chrome. As I dislike having anything to do with google, please can someone explain how to resolve this problem (by removing cookies or whatever else).

Many thanks,

Oliver Crichton

Asked by oliver.crichton 1 day ago

  • Archived

Frequently used sites don't recognize my computer.

Every time Microsoft updates my computer, or I shut it down and restart it, all the sites I use regularly do not recognize my computer and require me to identify myself (… (read more)

Every time Microsoft updates my computer, or I shut it down and restart it, all the sites I use regularly do not recognize my computer and require me to identify myself (plus giving me messages that I am logging in from an unknown computer). What can I do to stop this?

Asked by tomrisser 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago