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  • Archived

Firefox (Android) unintentionally uninstalled

the firefox App has been unintentionally uninstalled when an additional widget has been drag and dropped to "uninstall" on the smartphone. Is there a possibility to resto… (read more)

the firefox App has been unintentionally uninstalled when an additional widget has been drag and dropped to "uninstall" on the smartphone. Is there a possibility to restore previous session or the active tabs or is all this data also uninstalled/ lost? I have not been logged in with my firefox account.

Asked by akuatom 1 year ago

Last reply by Paul 1 year ago

  • Archived

Why can I no longer download Firefox to my cell phone without using apple App Store?

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all ov… (read more)

I typed my question in the subject line. I want to use Firefox on my new iPhone and can’t seem to download without using the App Store. Is there any way? Goggle is all over my Apple when I want to be on line Thanks

Asked by mysterydot77 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Access to Firefox

I use an Apple IPhone 14 I recognized Apple charge what browser was required. I’m having problems with my iPhone 7plus sign in. I’m unable to gain access to the Apple s… (read more)

I use an Apple IPhone 14

I recognized Apple charge what browser was required.

I’m having problems with my iPhone 7plus sign in.

I’m unable to gain access to the Apple store to download the Firefox app.

Do you have an support unit that can help problem solve

Asked by Andrea L Struble 1 year ago

Last reply by Tomatoshadow2 1 year ago

  • Archived

Older versions of Firefox

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to … (read more)

I had to reset my first gen iPad Air and do not have Firefox. The app store requires IOS 13 to download. I have version 12.5.7. is there a way to get an older version to install on my iPad?

Asked by J C 1 year ago

Last reply by James 1 year ago

  • Archived

Tabs Deleted

Ever since I updated the app, all of my tabs keep disappearing when I close the app. I’ve kept a lot of tabs on my Firefox app, and it’s very upsetting that I keep losing… (read more)

Ever since I updated the app, all of my tabs keep disappearing when I close the app. I’ve kept a lot of tabs on my Firefox app, and it’s very upsetting that I keep losing the tabs that I need. Is there any fix?

Asked by nabihaamir 1 year ago

Last reply by Infinity__ 1 year ago

  • Archived

Lost all synced tabs on iPad after Firefox update

Previous update to current Firefox update v128.2, all the synced tabs on the iPad have disappeared. Was this a known bug? Can Mozilla support help to retrieve from backen… (read more)

Previous update to current Firefox update v128.2, all the synced tabs on the iPad have disappeared.

Was this a known bug?

Can Mozilla support help to retrieve from backend servers and restore if possible?

Asked by amakda 1 year ago

Last reply by amakda 1 year ago