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The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

After restating my desktop Mac, all my stored bookmarks (100's) have disappeared. Following the instructions on the Mozilla Help Pages to restore bookmarks, I received the following response: "Unable to process the backup file". So how do I restore my bookmarks? I am also unable to add a new bookmark. What is going on? Also, why is History no longer being logged? Clicking on the History tab, no history is displayed.

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

Bookmarks does not work. Please fix and post good instructions. See the many other negative complaints about Bookmarks. It should not be this hard to establish a bookmark folder and place an item in that that folder. Very frustrating to use!

So this crazy new update has broken my Firefox in these ways:

1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks bar 3. Overflow menu for apps is empty and will only let me drag Firefox defaults to it such as settings. Dragging apps to it is impossible. It "is" possible to pin items by using the Chrome puzzle piece..

Firefox: 109.0 OS: Windows 10 Pro

Using troubleshooting mode has no effect.

Why are bookmark folders resetting to the top each time they're used? Instead of the folder holding it's place, it now goes back to the top of the folder. So if I used a bookmark that was midway down a folder, and I want to use the bookmark directly below it next, I have to scroll down the folder back to it, instead of the folder holding its place. Why? And how can I make it stop? Thanks.

Hi Since the latest update of Firefox, if I am clicking on a bookmark at the bottom of my bookmarks list, when I then access the bookmarks list again the bookmarks list always returns to the top, so I have to scroll down again to the bottom, as my bookmarks list is quite long. It never did this before and would always remain at the same point in the bookmarks list when I opened them. Any help would be appreciated. Thanks

Starting yesterday, for some reason when I access my bookmarks, I have to start from the very top of all my lists of bookmarks. In the past when I accessed a bookmark, and then a clicked on the bookmark tab to access ANOTHER bookmark, my bookmark list would show where I had left off from the previous bookmark within that list.

Now when I access a another bookmark after I had accessed a previous bookmark, my bookmark list starts from the very top of it instead of where I was previously within that bookmark list. Being I have many bookmarks, (100's) it is a real pain to have to constantly scroll down from the top of my bookmark list every time to access another bookmark. I didn't have to do this previously. When I accessed bookmarks AFTER I accessed a given bookmark, the bookmark list stayed where I was previously located within my bookmark list. This made it easy to access my next bookmark selection! It sure is handy being all the hundreds of bookmarks I have, to have the list not ALWAYS revert back to the top of my bookmark list every time I want to find a bookmark!

This peculiar situation just started yesterday. In the past this would NOT happen when I accessed my bookmarks.

Looking at the bookmark manager and bookmark library I don't see options the change how the bookmark list is presented? 

Can someone please help me and explain how do get back my old bookmark list actuation process? Thank you.

Can't select for 'New Folder' in 'Chose' when I bookmark. 'New Folder' is not highlighted. The window says 'Quick Bookmarks is disabled. Is that the problem? How do I enable it?

So I patiently shut my mouth last month after I was told the "devs" are looking into why the bookmarks reset to the top of the folder each time they're used. Waited for the next update. The problem still exists. Nothing has changed.

The oft-cited bug report refers to INTERMITTENT behavior. This happens All.The.Flipping.Time. That bug report isn't worth squat. And to try and file a new one with the accurate behavior frequency, it gets dismissed as a duplicate by someone who apparently loves mindlessly scrolling bookmarks all freakin day.

When is this issue going to be resolved?

Last week, I reinstalled Windows on my PC and then installed Firefox. After the installation, my bookmarks synced and were transferred safely to the new browser.

However, due to certain reasons, I had to reinstall my operating system again today. I downloaded Firefox once again, but unfortunately, I couldn't remember my password, so I had to reset it. After resetting the password, I initiated the sync process to recover my bookmarks. Unfortunately, I was unable to retrieve my bookmarks even though they were synced previously.

I am writing to ask about my options to recover my bookmarks. These bookmarks hold years of important information, and I cannot possibly find everything again manually. However, I have deleted everything from my old system, so I am not sure what options are available to retrieve my bookmarks.

Please help me to get them back somehow.... I read other posts saying that syncing is not a safe way for backup but I am lost here. My only option is to recover somehow from your servers but how would I do that??

If I go to "Import and Backup" I only have one option of restoration but it's not my old one, it's just the one created today.

Please try and help me to recover them.

Thank you,

I have multiple Bookmark folders. I want to export (and then import) just ONE of the folders to another computer.

When I go through the EXPORT BOOKMARKS TO HTML process the html document created contains ALL 18 FOLDERS even though at the time of creating the document, at the bottom of the export menu page in the "NAME" slot it showed just the name of the folder I wanted to export.

As far as I know there is no way to edit the html document to delete the unwanted folders. If there is, please share the information.

Thank you for your assistance.

Hello. I had to reinstall Windows 10. I moved the entire folder Roaming\Mozilla on the same place after new instalation Firefox. I can add bookmark, but can't delete any bookmarks. When delete folder mozilla in clear browser work fine. I don't want to lose my saved browser data and passwords. Can I fix it somehow?

Thanks

I had to reinstall Ubuntu 20.04 because I removed vital Python 2 and 3 and it broke. Before doing this I was logged into my Firefox profile and should have had my bookmarks and extensions synced. I do not see any reason why this would not be the case. However, after my reinstall of Ubuntu and logging into Firefox profile all of my bookmarks and extensions are gone. I tried checking around Firefox and it only shows bookmarks and extensions from after my reinstall. I have not performed a backup since I reinstalled Ubuntu, but those bookmarks are there. So I don't understand why I can't find my old bookmarks and extensions from before my Ubuntu issue, because I was logged into my Firefox account. My Firefox account information should have been saved to my account not my computer anyway. Please help me I had a lot of important bookmarks on there, but can't remember all of them.

I know how to bookmark a page- what I want to know is how to restore the bookmark star in the address bar (I accidentally removed it). I KNOW that you can bookmark a page by clicking the 3 dots at the end of the address bar and using the drop down menu, etc, or key commands.

BUT- I want to RESTORE the star that easily and quickly allowed you to bookmark a page. All other answers to this same question seem to only tell people alternate ways to bookmark a page. I don't need that. I need to know how to restore bookmark star to address bar. Thanks! my firefox ver is 84.0.1 64bit

When I add a bookmark Firefox puts it in either "Other Bookmarks" or "Bookmarks Menu". Having to hunt in two places for new bookmarks is infuriating. How do I get the programmers to add an option in about:config to remove or disable "Other Bookmarks" so that new bookmarks are just added to "Bookmarks Menu" like they should in a normal world?

So, I just noticed today that my bookmarks section is acting oddly. Normally it brings up the option for where to send a bookmark. But randomly, I've seen it suddenly switch to just defaulting to the last bookmark location. For example, I want to bookmark something in a bookmark folder I have specific for things related to writing, but when I go to bookmark the site, the first thing that comes up is the location I created for youtube videos. What exactly is going on here, and how do I fix that?