Showing questions tagged: Show all questions

Sync and save data?

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and sav… (read more)

I'm trying to sync data from my computer to my phone. When I go to the settings, there is NO "sync and save data " option on my phone. So, how then do I sync and save?

Asked by Paul Kossa 5 months ago

Last reply by Paul Kossa 5 months ago

Bookmarks disapered and cannot appear to be recoverable.

I have tried all of the recommended ideas in the articles about reloading bookmarks and nothing has worked. Carlton Carr [edited email and phone#'s from public support f… (read more)

I have tried all of the recommended ideas in the articles about reloading bookmarks and nothing has worked.

Carlton Carr [edited email and phone#'s from public support forum]

Asked by cecarr 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Archived

MacOS restarted, Firefox did not restore all my windows

I am on MacOS Monterey running Firefox 130.0. Tonight, I restarted my Mac. Upon startup, Firefox offered to restore my session, as always, but it did not restore everyt… (read more)

I am on MacOS Monterey running Firefox 130.0. Tonight, I restarted my Mac. Upon startup, Firefox offered to restore my session, as always, but it did not restore everything. In fact, I had one window open that had many tabs (some important) and that is gone.

I'm a bit puzzled and I wonder if I've found a bug?

Asked by forrie1 1 year ago

Last reply by forrie1 1 year ago

  • Archived

bookmarks

Hihi I had to factory reset my computer and when i re-downloaded Firefox and logged in my bookmarks where no where to be found. I've look through some the the fixes and … (read more)

Hihi

I had to factory reset my computer and when i re-downloaded Firefox and logged in my bookmarks where no where to be found. I've look through some the the fixes and they don't seem to work is there anyway to recover my bookmarks?

Asked by Death.locke 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Where are all my old Firefox bookmarks?

Dear sirs, A few weeks ago I must have hit a button or two that made all my bookmarks disappear, about 200 or so. How do I get them back? Please help Harris Bartine Ema… (read more)

Dear sirs, A few weeks ago I must have hit a button or two that made all my bookmarks disappear, about 200 or so. How do I get them back? Please help Harris Bartine Email removed for privacy reasons

Asked by hvbartine 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Failed to save the PKCS#12 file for an unknown reason.

Dear Firefox community , I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed: "Failed to save the P… (read more)

Dear Firefox community ,

I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed:

  • "Failed to save the PKCS#12 file for an unknown reason."*

I have tried saving the file multiple times, but the error persists. Could you please provide guidance or potential solutions to resolve this issue?

Thank you for your assistance.

Asked by Taoufik Harraqi 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Failed to save the PKCS#12 file for an unknown reason.

Dear Firefox community , I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed: "Failed to save the P… (read more)

Dear Firefox community ,

I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed:

  • "Failed to save the PKCS#12 file for an unknown reason."*

I have tried saving the file multiple times, but the error persists. Could you please provide guidance or potential solutions to resolve this issue?

Thank you for your assistance.

Asked by Taoufik Harraqi 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

sync my bookmarks to new computer without losing them

I have a new computer that I want to sync my bookmarks to. I don't remember my password or recovery key (if I have one). I don't want to lose my bookmarks. How can I s… (read more)

I have a new computer that I want to sync my bookmarks to. I don't remember my password or recovery key (if I have one). I don't want to lose my bookmarks. How can I save them if my account gets reset and they are deleted?

Asked by wshack 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox

Hi, I've had a Firefox account for a long time. I recently formatted my computer and reinstalled Windows. I signed in to my Firefox account, but it won’t let me import my… (read more)

Hi, I've had a Firefox account for a long time. I recently formatted my computer and reinstalled Windows. I signed in to my Firefox account, but it won’t let me import my bookmarks. Can you please help me? Thanks, Sam

Asked by Sam Fraydon Anahata 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

PROBLEM IN IMPORTING, RECOVERING AND GETTING BACK ACCOUNT SEARCH HISTORY,BOOKMARKS AND PASSWORDS.

I have been a firefox user for 5 years now and i gave my laptop to repair and it was fixed with an ssd (HP NVMe SSD) to better performance and more speed and efficiency b… (read more)

I have been a firefox user for 5 years now and i gave my laptop to repair and it was fixed with an ssd (HP NVMe SSD) to better performance and more speed and efficiency but in the process he rebooted and restarted the pc and now all my data is not there , i have some very important webpages and bookmarks in my firefox browser, i had signed in synced and done everything so that i get the data if something like this happens , however and only 3 or 4 bookmarks were imported and all the search history is gone and new even though i signed in with all my accounts and synced and tried to get the data , i remember that i did everything properly to sync and store the account data,search history,bookmarks and password s and now i am not able to get it and i tried doing it with all accounts i had logged in firefox.how do i get my search history,bookmarks,saved passwords back please tell?

Asked by Bhuvan Anand 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

[Android] Sending links and not just the current tab.

In the past you could send links by long-pressing them and using the context menu to send them to other devices(not the android "share" option) Why was this removed and … (read more)

In the past you could send links by long-pressing them and using the context menu to send them to other devices(not the android "share" option)

Why was this removed and more importantly: how do I get it back?

Asked by you.dont.know 1 year ago

Last reply by Khalid 1 year ago

  • Archived

"Account disconnected" error

I am signing into my Mozilla account on a new computer with a clean Firefox install. I'm able to get into my account using an authorization code to my email, but Firefox … (read more)

I am signing into my Mozilla account on a new computer with a clean Firefox install. I'm able to get into my account using an authorization code to my email, but Firefox Sync isn't working so no bookmarks/passwords/history/etc. I have a persistent "account disconnected" with a yellow triangle icon. Upon clicking through, I see "Please sign in to reconnect [my email address]" with a sign in button. Signing in does nothing. What's really strange is that my other Mozilla account works fine, which leads me to believe this is an account issue—except that I've synced this account across several devices already.

What do?

Asked by nobody 1 year ago

Last reply by EricUtah 1 year ago