All Products Community Forum

i looked up lots questions and solution. nothings seems to work. i did all Troubleshoot and diagnose Firefox problems. cleared cache, restarted firefox, refreshed. everything I could do. nothing works.

could you tell me what else I can try?

Dear Sir/Madam

After the update toFirefox 145, I lost all my Passwords. The Firefox/Mozilla account keeps showing me that my password for login is incorrect when it correctively saved on my computer, and I have wrriten it down in my notebook.

Regards.

DR CLEMENT AKATENG MD

For no obvious reason, Thunderbird started complaining about my existing configuration to mail.com. I tried changing passwords, I tried rebooting the computer, but nothing would work. I kept getting the "invalid password" popup when trying to connect. I've double-checked that mail.com is still working (I can access all my email from the web client no problem).

So, eventually, I deleted the account from Thunderbird altogether and now I'm trying to recreate the configuration. Thunderbird recognizes mail.com and correctly deduces the server configuration settings, but it will not connect. When I try to add the account I get this message:

"Authentication failed. Either the entered credentials are incorrect or a separate username is required for logging in. This username is usually your Windows domain login with or without the domain"

Why on earth would a "Windows domain login" be needed for a web-based email location?? When I had the configuration set up before, all I had to supply was my email address and password.

Something in Thunderbird has changed and I can't figure this out.

Meanwhile, I have about 10 other email accounts set up on Thunderbird and they all seem to be working properly.

Would sure be nice to find a solution so I can get my mail.com account back on Thunderbird.

Thanks for any help you can provide.

i cant play sound from firefox ive tried restarting my computer, disabling my adblocker, everything i can think of its not my headphones, they work fine with files on my computer im having the same problem with davinci resolve too please someone help i dont know what to do anymore

Version 148 recently installed as auto update and problem seems contemperaneous to that.

My Home page is set to show only the Firefox "search the web" as an entry box in the screen centre, but will no longer allow any input: instead the awesomebar (aka address bar) shows on the tool bars at top of screen and accepts/displays the entry. I wish to revert to the simpler display.

I thought the solution lay within the advanced preferences that can be accessed (via app:config) and the value of the awesome bar changed. However tthe awesomebar preference is the only one shown for which there is no setting at all. Edit brings nothing up. There is a delete bin symbol available.

Can anybody explain what is going on and how to rectify this situation, please?

All of a sudden I am getting loads of SPAM emails and when I try to unsubscribe, I get a Secure Connection Failed error. I have marked them as SPAM but they just keep coming, daily.

I've used TB successfully for many years to access several Yahoo and Googlemail accounts. Windows 10. Recently the Yahoo accounts don't work so I've tried several times deleting and reloading them. This may be a red herring but the trouble seemd to start when I installed TB on a new Windows 11 laptop and failed to load the Yahoo accounts. I've tried following both Mozilla and Yahoo help articles but ultimately success is partial at best (i.e. incoming works, outgoing fails) This is the sequence I have followed

251128 tried this: Deleted all yahoo accounts in Thunderbird

Edited outgoing yahoo server to

 smtp.mail.yahoo.com
 Port 465
 SSL/TLS
 Authentication method OAuth2
 User name johngherrett@yahoo.com

Added yahoo account johngherrett@yahoo.com name and email address

opens yahoo! login sequence enter email and yahoo account password - FAILS

logged out of Yahoo mail open elsewhere

Accept 'Configuration found in Mozilla ISPDB'

opens yahoo! login sequence enter email and yahoo account password - FAILS

Account Hub window 'Choose your email type' pick 'Edit configuration'

Changed Incoming server settings to: POP3 pop.mail.yahoo.com Port 993 SSL/TLS Auth method OAuth2 username = email address

Test

'Outgoing server settings' 'The following settings were found by probing the given server' SMTP smtp.mail.yahoo.com Port 465 SSL/TLS OAuth2

Continue

Authentication error 'Unable to log in at server. Probably wrong configuration, username or password.'

followed guidance from Mozilla article: https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo Exit Thunderbird Wait a few moments for background process to complete Start Thunderbird

counted to 10+

restarted Thunderbird Yahoo account is not there Googlemail account is there - OK

'Set up another account' - email started again Name & email

opens yahoo! login sequence enter email and yahoo account password - FAILS: 'Something went wrong' - not helpful 'Go to help' in Yahoo dialog opens another page in kanji(?) close this

back in TB Account Hub window 'Choose your email type' pick 'Edit configuration'

Changed Incoming server settings to: POP3 pop.mail.yahoo.com Port 993 SSL/TLS Auth method Normal password [changed] username = email address

Test

'Outgoing server settings' 'The following settings were found by probing the given server' SMTP smtp.mail.yahoo.com Port 465 SSL/TLS Auth method Normal password [changed]

Continue

'Creating account'

'Authentication error' as before

Go to https://help.yahoo.com/kb/sln27791.html Login to yahoo account 'Ways to securely access Yahoo Mail'

Use an app password ************

Signed out of a 'current sessions' even if not recognised. (Except 'current device' which is the login just past.

External connections-> Create app password App name : Thunderbird Generate

Copied to clipboard ********************

Returned to TB

entered password 'Continue' Spinning icon and re-opens yahoo login dialog entered normal password 'Something went wrong'

entered app password 'Something went wrong'

Despite this, after closing the yahoo dialog, TB says 'Account created successfully'!!!!

Inbox appears

Note:server settings now set somehow to IMAP / normal password

Testing outgoing: Message fails, Yahoo dialog login fails Edit outgoing server which remains OAuth2 Changed to normal password

Tried app password - failed Tried normal Yahoo password - failed

I thought I was deleting one shortcut and when I toggled the button on the shortcuts page, they all disappeared. How do I get the short cuts back? And, how donI remove shortcuts I do not want?

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich

Hello Everyone. I have an issue when trying to add a second email address to Thunderbird; I get an error 'Authentication failed. Please check the username and password...Exchange auth error' but I am able to log in to my account online using these details. It is an Outlook.com email address. Any ideas?

I find US date format utterly confusing. I want change settings so that my Thunderbird email is in UK date format. 1 - How can I do this please? 2 - If the answer to 1) is "you can't yet" then how soon will this option be made available?

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!