• Solved

Refresh Button mysteriously disappeared?

This is a silly one, probably. My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps … (read more)

This is a silly one, probably.

My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps looking for the button on screen too, and it would be nice to have it back!

I opened up the customize options, thinking maybe I just removed it by accident, but refresh doesn't appear to be an option?

I also opened it up in troubleshoot mode to see if that would change anything. It did not :(

I also don't have any extensions that mess with the toolbar, so I don't think that would be an issue (and troubleshoot mode should have disabled extensions anyway I think.)

I recently updated to 126.0.1 - no idea if that has anything to do with it, but this did happen right after the update.

There are a couple more people on here with the same question, and they all had easy solutions. I'm hoping I'm just not seeing a setting somewhere.

Thanks!

Asked by Rainingredpandas 5 months ago

Answered by Rainingredpandas 5 months ago

  • Solved

The STAT command did not succeed. Error getting message number and sizes. Mail server outlook.office365.com responded: Server Unavailable. 21

I have no idea how to decode the error message, let alone fix the problem. suddenly i can't download messages from Outlook to TBird (version 115*). I updated to MS's Mode… (read more)

I have no idea how to decode the error message, let alone fix the problem. suddenly i can't download messages from Outlook to TBird (version 115*). I updated to MS's Modern Authentication a few months ago & have been downloading messages just fine until now i can't. didn't change anything in settings.

Help!

Please understand i am NOT an IT professional or anything near it. just a normal clueless user.

Asked by pat.g888 3 months ago

Answered by pat.g888 3 months ago

After Version 132 Update, Primary Password Box Keeps Popping Up Even After Putting In Password

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now." How is someone … (read more)

Previously asked this question but didn't receive any Mozilla support. All they replied with was "we really only help with account or VPN issues now."

How is someone supposed to get a bug taken care of?

Since update to version 132, the primary password box keeps popping up, randomly, even after I put in the password. Only started happening after update to 132.

Can someone from Mozilla actually look into this?

Asked by Dano 3 weeks ago

Last reply by Dano 2 weeks ago

I get an error when I try to compact the Trash (after deleting emails)

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad … (read more)

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad

Asked by Brad Young 1 day ago

Last reply by Brad Young 9 hours ago

Sidebar in Windows 11 Pro

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 P… (read more)

I am so frustrated. Although I'm relatively computer literate, I cannot find a way to stop that sidebar from opening up on Firefox Browser 133.0. I'm using Windows 11 Pro. I can find no button that allows me to either delete it or prevent it from opening. For heavens sake, not everyone wants all this stuff. I just want a great browser with minimal things to have to deal with. It is irritating to have to deal with this when there appears to be no simple solution to get rid of it. I do not feel comfortable with having to try to delete a profile element. Just give me the button to say I don't want it showing up when I open Firefox on my computer. It can't be that difficult. I use the menu bar at the top of the page to deal with bookmarks. I don't need a sidebar. Give me the option to get rid of it. It will always be there to hit the button on again if I choose to but I know I never will. It interferes with my page. If it isn't fixing something that is broken, and you want to try new things, fine. But give me the option to delete it from my experience.

Asked by wordperfectqueen 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Update 133 broke desktop mode on mobile

Hey guys, I'm using firefox mobile on a lenovo p11 tablet with android 11. Yesterday, everything was fine. This morning I'm opening firefox and every site I visit is hu… (read more)

Hey guys,

I'm using firefox mobile on a lenovo p11 tablet with android 11. Yesterday, everything was fine. This morning I'm opening firefox and every site I visit is huge. Like, really huge. It looks like it is zoomed in, but the max zoom out state is still huge.

It turns out that desktop mode doesn't work anymore, because firefox 133 was installed overnight on my tablet. If you toggle it in the 3 dot menu, the site just reloads but if you check the menue after that it's deactivated again. This happens with the new option (always load desktop mode under website settings) on and off.

Most mobile sites are terrible on tablets since most of the screen real estate is completely wasted by way too big fonts, sidebars, etc.

Is there a workaround for this?

Also, is this a known issue, or should I report it on bugzilla or something?

Cheers

Asked by dr.gunjah 3 days ago

Last reply by TyDraniu 3 hours ago

  • Solved

Emails

I can't retrieve or send emails. says sending of password for user vnoel3@start.ca did not succeed. I hit ok and window comes up enter new password. I try but won't take … (read more)

I can't retrieve or send emails. says sending of password for user vnoel3@start.ca did not succeed. I hit ok and window comes up enter new password. I try but won't take new password. Are you having issues this morning? Thankyou for your time.

Asked by vnoel3 2 days ago

Answered by vnoel3 2 days ago

  • Solved

Firefox 32xbit for Windows 7 Ultimate x32bit laptop

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising,… (read more)

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising, ie set it for Win7/8 but the version which is downloaded reflects on the laptop that that version can only be used on a Win 10 computer. Please give me a link where I can find the 32 bit version of Firefox meant for Win 7. THANK YOU.

Asked by Karen van Staden 3 months ago

Answered by Karen van Staden 3 months ago

Thread view

When replying to a message the reply is not attached as a new in a thread. It only show up in Sent folder.This is happening in mobile app despite appropriately working in… (read more)

When replying to a message the reply is not attached as a new in a thread. It only show up in Sent folder.This is happening in mobile app despite appropriately working in a desktop version. I don't see any way to change this in folder settings?

Asked by andrzej.chamienia 3 weeks ago

Last reply by Scott A. Williams 3 days ago

how do i permanently delete the sidebar? I have tried all solutions and now it is about 2.5cm wide, taking up a huge chunk of the screen.

How do I remove the sidebar permanently. It is now as I said above about 2.5cm wide and growing! I want it gone and none of the solutions give any idea how to do this. T… (read more)

How do I remove the sidebar permanently. It is now as I said above about 2.5cm wide and growing! I want it gone and none of the solutions give any idea how to do this. The show/hide button only made the damn thing expand!

Asked by Timtam394 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

  • Solved

Firefox 133 update moved tab location, again.

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu… (read more)

I prefer the tabs be below the bookmark bar, and successfully modified the CSS file to do this some time back. Now update 133 has once again pushed them up below the menu bar. What do I have to do to get them back where I want them this time? And why can't you just leave the tab location preference alone when doing updates?

Asked by PIckAnotherID 4 days ago

Answered by cor-el 2 days ago

  • Solved

Remove vertical tabs

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to… (read more)

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to have just made it worse / wider. How can I get rid of this (and block it) It is just taling up space on my screen. Please help.

Asked by PETER GORDON 4 days ago

Answered by PETER GORDON 3 days ago

Profile Switcher no Longer Available

Hi everyone, Prior to the release of Firefox Desktop 133.0, which I believe came out today on 11/26, I was using the profile switcher that was in the Firefox application… (read more)

Hi everyone,

Prior to the release of Firefox Desktop 133.0, which I believe came out today on 11/26, I was using the profile switcher that was in the Firefox application menu. I had all my profiles created in about:profiles and I had browser.profiles.enabled set to true. This allowed me to easily switch between profiles by pressing the hamburger button in the top right. However, it is no longer appears for me after the latest Firefox update. I'm not exactly sure if I'm missing something, or if this was intended as I know the profile switcher was a work in progress feature.

This reddit post shows what the feature looked like. I will also attach the images.

If anyone would know why this no longer appears to be working, or how to fix it I would greatly appreciate it. I know I can just use about:profiles or some other alternative, but I found this to be the most convenient.

Asked by omrr 4 days ago

Re-Index Hanging - "Indexing messages" is stuck

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB … (read more)

I had had issues with gloda (search) for a long while. I have tried deleting the sqlite file to force a reindex as per the guidance. I am watching Activity Monitor in TB after reopening, to monitor the reindex process. But it hangs every time. it goes through sent items and seems to get stuck at one point every time. See image below, it's been sat like that for an hour or more now. Any ideas? thanks (Image uploader doesn't seem to be working on this board, so here's the screenshot: https://ibb.co/8MjfKRW)

Asked by mozilla516 1 week ago

Last reply by mozilla516 1 week ago

Signature question in Thunderbird Android

Is there a way to change font colors and add/remove bold in the signature field? I tried adding html tags as in Thunderbird desktop but it didn't have any effect. … (read more)

Is there a way to change font colors and add/remove bold in the signature field?

I tried adding html tags as in Thunderbird desktop but it didn't have any effect.

Asked by Mitch Fishman 3 weeks ago

Last reply by Antony-Fox 3 weeks ago

Deleting emails on Thunderbird Mobile deletes on device only, but not on server

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop ver… (read more)

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

Asked by wheims 1 week ago

Last reply by geckofish52 5 days ago