How can I get the previous version of Thunderbird?

I have used Thunderbird for years. I recently updated to version 115. I prefer the previous version. In 115, I cannot zoom a page simply with ctrl-+ without first going t… (read more)

I have used Thunderbird for years. I recently updated to version 115. I prefer the previous version. In 115, I cannot zoom a page simply with ctrl-+ without first going to the view menu. My two Outlook inboxes are sorted at the bottom of my list of favorites and they cannot be moved up with my other inboxes. I had no problems with the previous version. How can I get and reinstall that version?

Asked by tim259 1 week ago

Last reply by Travelingelk 1 week ago

Thunderbird doesn't receive emails

My Thunderbird program stopped receiving emails about 36 hours ago. I can send email from Thunderbird, but not send. I can receive emails if I sign onto the email server… (read more)

My Thunderbird program stopped receiving emails about 36 hours ago. I can send email from Thunderbird, but not send. I can receive emails if I sign onto the email server on the web. But Thunderbird does not receive. Thanks.

Asked by dvaccari 2 weeks ago

Last reply by rstangs 1 week ago

Thunderbird 115.0 (64 bit) - unable to send emails to Outlook.com

As of version 115.0 for 64bit, I am unable to send emails to Outlook.com. An error occurs saying: Send Message Error Sending of the message failed. The message could no… (read more)

As of version 115.0 for 64bit, I am unable to send emails to Outlook.com. An error occurs saying:

Send Message Error Sending of the message failed. The message could not be sent because the connection to the Outgoing server (SMTP) smtp.office365.com timed out. Try again.

There are no issues sending emails to Outlook.com using a different mail client.

Asked by avennonen 2 months ago

Last reply by larryfjr 1 week ago

YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (read more)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 2 months ago

Last reply by jorge.olmos.fores 1 day ago

Font size in version 115 too small, spacing too close in inbox pane

Just got the new version 115.2.0 64 bit version yesterday. The font size is way too small in the inbox pane and there's not enough spacing. Very difficult to read. Tha… (read more)

Just got the new version 115.2.0 64 bit version yesterday. The font size is way too small in the inbox pane and there's not enough spacing. Very difficult to read.

Thanks!

Asked by BradNewsync 2 weeks ago

Last reply by david 1 week ago

  • Solved

No Audio in Firefox only.

There is no audio on any website in Firefox only. I'm using Windows 11 Numbered list item When a video is playing there used to be an audio icon showing the tab is pl… (read more)

There is no audio on any website in Firefox only. I'm using Windows 11

  1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
  2. Numbered list item Firefox does not appear in the Windows volume mixer
  3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
  4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Asked by rtwymanjr 1 month ago

Answered by rtwymanjr 1 month ago

  • Solved

Place / configure TB 115's main window's menu bar ABOVE the button toolbar

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it b… (read more)

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it back as it was. Pointers anyone ? Thank you.

Asked by Cbhihe 2 months ago

Answered by david 2 months ago

  • Solved

Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (read more)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 4 months ago

Answered by Paul 4 months ago

Move menu back to rightful position at top of application

How do I move the menu back to the top of the application, where menu bars are typically found? This is a highly inconsistent UI that doesn't seem to provide any benefit… (read more)

How do I move the menu back to the top of the application, where menu bars are typically found? This is a highly inconsistent UI that doesn't seem to provide any benefit.

Asked by mortoray 4 days ago

Last reply by sfhowes 2 days ago

Cannot reduce the message list pane

I upgraded to version 115.2.2 (64 bits), on a Windows 10 OS. I used to be able to reduce the pane of the message list, so that I could expand the contents of a selected … (read more)

I upgraded to version 115.2.2 (64 bits), on a Windows 10 OS.

I used to be able to reduce the pane of the message list, so that I could expand the contents of a selected message. But now it has a lower limit, where I cannot push the line up further.

Attached is an image showing the line of concern. I could drag it down, but no further up. How could I change this behavior?

Thanks!

Asked by HK 1 week ago

Last reply by Ron 3 days ago

No service sim

after I downloaded something, my sim card becomes disabled for a while and comes back. I've cleared the data of the browser as newly download but still had the issue, I a… (read more)

after I downloaded something, my sim card becomes disabled for a while and comes back. I've cleared the data of the browser as newly download but still had the issue, I also deleted and re-downloaded the browser but didn't solve the issue.

Asked by johncarlosgonzales 1 week ago

Last reply by Paul 19 hours ago

"Get messages" for individual accounts (V 115.1.0)

I just updated Version 102.14.0.0 to Version 115.1.0. Previously I was able to click on "Get Messages" and select which account I wanted to get new messages from. With Ve… (read more)

I just updated Version 102.14.0.0 to Version 115.1.0. Previously I was able to click on "Get Messages" and select which account I wanted to get new messages from. With Version 115, "Get Messages" gets new messages for all my accounts... all 12 of my accounts!

How/where can I change "Get Messages" so it retrieves new messages only for the account I want to get new messages from?

Asked by David12846 1 month ago

Last reply by rohe1318 6 days ago

  • Solved

[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (read more)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 2 months ago

Answered by popo 2 months ago

Android Firefox crashes whenever video plays

Hello! Firefox for Android consistently closes whenever I try to play a video in full screen mode. The steps to replicate this bug are as follows: I go to a website tha… (read more)

Hello!

Firefox for Android consistently closes whenever I try to play a video in full screen mode.

The steps to replicate this bug are as follows: I go to a website that has a video (like YouTube), I start playing a video, and then I click on the full screen button. Firefox then closes out to the main menu of the home. When I try to reenter the app, the Firefox app becomes a black screen with a horribly offset tiny corner showing a portion of the webpage.


I cannot find any crash reports in the "about Firefox" subsection of the settings

I am using The latest version of Android 13 And my version of Firefox is 114.2.0 (Build #2015957435). I have tried clearing the app cache, and reinstalling the app. Neither fixes it.

Please let me know if I can provide anything further!

Does anyone have any recommended fixes?

Asked by Aclaussen 2 months ago

Last reply by Paul 5 days ago

  • Solved

Error in event Viewer......Event 2 Firefox Default Browser Agent

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1… (read more)

Hello all. Since the update to Version 113.0 I have been getting an error in my Event Viewer which is Event 2 Firefox Default Browser Agent . I am now on Version 113.0.1 and still get this error. Firefox is my default browser. Below is an image of what I see in my Event Viewer and also the full view of the event itself. I seem to not be having any problems with the browser but I was wondering if anyone could shed some light on why this is happening or forward to the Devs.

Respectfully, Don


Log Name: Application Source: Firefox Default Browser Agent Date: 5/14/2023 4:19:42 PM Event ID: 2 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DESKTOP- Description: The system cannot find the file specified. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Firefox Default Browser Agent" />
   <EventID Qualifiers="32775">2</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>0</Task>
   <Opcode>0</Opcode>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2023-05-14T20:19:42.8333225Z" />
   <EventRecordID>9023</EventRecordID>
   <Correlation />
   <Execution ProcessID="0" ThreadID="0" />
   <Channel>Application</Channel>
   <Computer>DESKTOP-         </Computer>
   <Security />
 </System>
 <EventData>
   <Data>0x80070002 in RegistryDeleteValue:320</Data>
 </EventData>

</Event>

Asked by new_aged2perfection 4 months ago

Answered by cor-el 4 months ago

  • Solved

Thunderbird 112 doesn't show unread and total email counts in status bar.

Hello, Recently I have upgraded from Thunderbird 102 to 112, and I noticed that the unread and total mail counts which appeared on the right side of the status bar has b… (read more)

Hello,

Recently I have upgraded from Thunderbird 102 to 112, and I noticed that the unread and total mail counts which appeared on the right side of the status bar has been disappeared. Exploring options and other menus didn't help. Didn't want to dive into config explorer, because I don't want to tweak settings there much.

Are these counts removed from latest versions, or are they turned off somewhere, so I can turn them on?

Thanks in advance,

Cheers,

H.

Asked by Hakan Bayındır 5 months ago

Answered by Wayne Mery 5 months ago